Voxco Blog
Task Completion Surveys: Why they’re useful to get quick insights.
All survey methodologies and web analytics platforms are useful. However, when it comes to getting actionable insights quickly, Task Completion Surveys are one of the best methodologies available. They are easily integrable in most apps, websites or web pages and can fetch user feedback quickly.
Getting the most out of CES surveys
Getting Customer Experience (CX) right is tricky, and since it’s so impactful, businesses must get it right! Thankfully there are several techniques to measure different aspects of CX, with CES surveys being an extremely effective one.
Task Completion Surveys: Why they’re useful to get quick insights.
All survey methodologies and web analytics platforms are useful. However, when it comes to getting actionable insights quickly, Task Completion Surveys are one of the best methodologies available. They are easily integrable in most apps, websites or web pages and can fetch user feedback quickly.
Getting the most out of CES surveys
Getting Customer Experience (CX) right is tricky, and since it’s so impactful, businesses must get it right! Thankfully there are several techniques to measure different aspects of CX, with CES surveys being an extremely effective one.
Voxco Survey Software launches free website satisfaction tool for businesses of all sizes to measure customer experience online
Voxco survey software announced today the launch of a free website satisfaction survey tool for businesses of all sizes to measure customer experience online and gather insights from the voice of the customer.
NPS Survey Software – Here’s how you can get the most from it
When it comes to making purchases, and you’re not sure about what you want to buy it’s natural to turn to friends, colleagues or family for their opinions. These opinions can influence your purchase as well as your perception of certain brands and businesses.
Using Customer Experience Surveys to Design your CX Strategy
Customer Retention can be a challenge at the best of times and when coupled with the constant need to increase one’s customer base, it’s an even bigger one. Customer Experience surveys could possibly help glean actionable insights to help you develop a coherent CX strategy.
Managing Patient Experience during a pandemic
COVID-19 has taken its toll on everyone- no industry, business or institution has been immune to the effects of this pandemic. The healthcare sector, in particular, has had to rejig itself significantly to deal with the virus with healthcare systems across the world coming under a lot of stress.
Retaining customers in the contactless era – why survey tools may be the answer
Digital purchases and online orders for home deliveries were already on the up and up long before the coronavirus made its presence felt. Social distancing has forced eateries to close dine-in services and traditional brick and mortar stores have also been forced to shut their outlets for the time being.
Product Experience – How each stage is impacted by COVID-19
COVID-19 has made us rethink our way of life – how we work, what we do in our free time and even how we interact with our possessions – well some of them, at the very least.
Getting Product experience right – How user research pays!
Identifying how good your Product Experience is, is no small task. You need to be sure that you are offering the best possible product experience or risk losing your user base.
Employee experience during the pandemic – Getting insights now will have a long term impact
Getting Employee Experience right can be hard even in the best of times, and now a global lockdown has placed employers in uncharted waters. COVID-19 has essentially forced companies to embrace big changes in organizational structure and functioning (work from home is a big one).
Voxco partners with Rybbon to automate rewards for its Omnichannel Surveys!
Voxco announced its latest partnership with Rybbon which enables respondents to choose and receive a reward moments after completing a survey.
In times of crisis, CATI surveys are turning out to be lifelines
COVID-19 has forced governments across the world to enact a lockdown. Economic activity aside, the lockdown has affected everyone’s daily routine, their social life and the way they work (A massive chunk of the global workforce has had to transition to a work from home scenario in a very short time frame).
Are you using the best survey software?
Learn what the pros use!