Throughout history, there have been several watershed events that have become catalysts for change. Change so great that concepts that seemed far-fetched suddenly get translated into mainstream reality.
In the space of a couple of months, the CoronaVirus (COVID-19) has completely upturned the world as we know it. Academia, Enterprise, Manufacturing, Healthcare – None were immune to the effects of this pandemic.
Online surveys are an excellent medium to collect a lot of data in less time. Modern survey collection tools have made designing surveys straightforward and enabled researchers to ask hierarchical questions based on respondents’ answers.
Voxco Survey Software Expands Leadership Team and Hires CMO and VP Growth Marketing to Strengthen Customer and Employee Experience Management March 3, 2020 Voxco Survey Software Expands Leadership Team and Hires CMO and VP Growth Marketing to Strengthen Customer...
Listening to the Voice of the Customer (VoC), is rapidly becoming essential to ensuring a fruitful Customer Experience (CX) program. Online survey software can help you get an accurate idea about your customers’ expectations, wants and needs when it comes to product & service offerings.
When dealing with products, services and enterprises it can be quite easy for researchers to sideline or even completely ignore the human aspect of research.
Market Research helps you glean insights that can direct your future strategies in a more informed manner. It’s indispensable today, as technology has empowered demographics, which in turn has introduced more factors for researchers to consider.
Election year is upon us, and with it come a million questions & insights about how the United States, and by extension, the world will change.
Customer experience is in the spotlight for most companies these days and for good reason – It is the final piece of the equation which separates a good business from the very best in any industry.
Research is becoming increasingly digital & new survey methodologies keep emerging to meet the demands of today’s always-connected culture
Customer experience (CX) is a priority for most businesses and services.
Providing an exceptional customer experience consistently, though, is hard. Measuring customer experience and tying it to key performance metrics is harder still.
Social Media, Smartphones, AI – These entities have defined markets through the 2010s and have and have posed several challenges for companies along the way.
Are you using the best survey software?
Learn what the pros use!