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Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore VoxcoÂ
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
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Making assumptions about your customers, market, rivals, or processes when running a business may waste time, money, and effort.
To make successful decisions to help your firm expand and manage its resources properly, you must devote part of your resources to market research and marketing research.
These two terms appear to be synonymous with a difference of just three letters, but they are not. Market research should not be confused with marketing research. Market research often covers market-related research, whereas marketing research includes marketing-related research activities.Â
Even though tons of resources talk about market research vs. marketing research, there still seems to be an underlying confusion about the two in terms of their application.
This is why, in this blog, we’re going to throw light on the similarities & differences between market research & marketing research. Let’s start with the basics.
Market research establishes the feasibility of a new service or product via direct customer study. Market research enables a firm to identify its target market and obtain comments and other customer input on their interest in a product or service.
Market research examines the market for a certain commodity or service to determine how the audience will react to it.Â
It may involve obtaining information for market segmentation and product differentiation, which can be used to customize advertising efforts or identify which attributes are viewed as important by the customer.
To finish the market research process, a company must do several tasks. It must collect data depending on the market sector under consideration. The generated data must be analyzed and interpreted by the company to evaluate the presence of any patterns or important data points that may be used in the decision-making process.
Market research enables businesses to understand their product’s demand and feasibility and how it may perform in the real world.Â
Market research is performed using primary or secondary information, providing distinct insights into a company’s product. Market research is an important part of a company’s research and development (R&D) stage and its success and growth.
Here’s an example of a typical market research procedure:
Voxco offers a complete kit of market research tools, including market research guides, market research survey templates, marker research trends, etc.
More than 500 free downloads & counting!
Marketing research systematically collects, records, and analyzes qualitative and quantitative data about marketing goods and services concerns. The purpose is to discover and analyze how changing marketing mix elements affect customer behavior.
This includes defining the data needed to solve these concerns, establishing the strategy for gathering information, managing, and implementing the data collection process.Â
After reviewing the acquired data, the conclusions, findings, and consequences are transmitted to those with authority to act on them. The goal of marketing research (MR) is to offer management knowledge that is relevant, accurate, trustworthy, valid, and up to date.Â
Marketing research must deliver good information because of the competitive marketing climate and the ever-increasing expenses associated with bad decision-making. Sound judgments are not made purely on gut instinct, intuition, or even pure logic.
Following is an example of a typical marketing process:
Market research and marketing research are frequently used interchangeably; in some cases, they are, particularly for those outside the sector. However, the two names are not interchangeable in the business.Â
Because they are similar, the names are frequently used interchangeably. They are both fundamental parts of marketing, which implies they occur before selling the product or service.Â
Marketing research entails investigating new goods, distribution channels, and product development. Depending on the setting, it can also involve promotion research, pricing, advertising, and public relations. It has a considerably broader reach and may thus be utilized to determine a marketing plan.Â
Marketing Research is also far more technical, systematic, scientific, and objective than Market research.
Market research becomes 10x easier with ready-to-use survey templates!
We understand that these terms might be used interchangeably, but they have distinct meanings. Â
Let’s go straight into the differences between market research and marketing research. The distinction between market research and marketing research is easily discernible on the following grounds:
Learn how Apple leveraged Market research to deliver exceptional experiences, which helped them engage customers globally.
Now that we’ve established the distinction between these two, let’s look at some of their commonalities:
Related: Market Research Mistakes to Avoid
No, they’re not.Â
Following the preceding debate, it is well-understood that marketing research is a broader word than market research. In reality, market research is a subset of marketing research.Â
Both of these researches use quantitative and qualitative procedures to collect information, such as focus groups, surveys (telephonic or face-to-face communication), interviews, and questionnaires.
Whatever research you undertake, you must follow the whole research technique to get a conclusion that will assist your organization. If your results result in a solution to your issue statement, you can choose the next actions for your company.
If you failed to find an answer to the research question, this does not imply that your study was flawed. That is, maybe, because the issue was much more complex than imagined. You just need to ask additional questions and keep researching until a solution is found.
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