Voxco: The Trusted Choice for Comprehensive Mobile Surveys

Maximize productivity of face-to-face surveys.

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Trusted by the Top 50 Market Research firms & Global Brands in 40+ countries since 1976

Watch Voxco Offline Demo

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Explore all the survey question types possible on Voxco

Mobile surveys which keep survey teams productive in the field.

Voxco Mobile Offline is the flexible CAPI software you need to manage face-to-face data collection projects. Conduct dynamic personal interviews even with no network connection on Android tablets and mobile phones.

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Create engaging face-to-face surveys

Extensive question types.

All the standard & advanced question types in one tool, letting you easily create any mobile survey.

Multimedia capabilities.

Embed audio & video into the offline surveys. Interviewers can also capture responses as photo, video or audio.

Custom look & feel.

Create visually appealing surveys by changing colors, adding your logo, images and more.

Sophisticated logic.

Set skipping, piping, looping, and branching on almost any parameter so your interviewers are only asking relevant questions.

Multiple validation checks.

For maximum response quality, use the many validations functions (even based on multiple parameters/answers).

Make changes on the go.

Changes to a questionnaire can be quickly pushed to interviewers conducting mobile surveys in the field.

Manage every field project with truly mobile surveys

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Intercept or booked appointments.

You can choose whether interviewers can create new cases, or focus on pre-booked appointments.

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Sample management.

Import sample files (Excel, CSV, TXT, Access) and assign imported sample to interviewers.

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Flexible sample/case assignment.

Assign cases individually or in batches to interviewers using flexible rules or interviewer attributes.

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Sophisticated quota options.

You can set complex and multi-level quotas at the global level or for individual interviewers.

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Quality assurance features.

Monitor detailed interviewer productivity reports, set background QA recording, and verify geo-location of each interview.

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Live results monitoring.

Results dashboards update with every device synchronization to reflect field data as it is collected.

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Ensure an easy interviewer experience every time

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Intuitive app navigation.

Our app is modeled after familiar platforms. It’s easy to use and conduct mobile surveys, even for new interviewers.

In-app productivity tools.

The app gives interviewers access to messaging, scheduling, quotas, their cases, FAQs.

Seamless survey pick-up.

Interviewers can pause or cancel surveys. Or interrupt them and schedule a future completion time.

Language switching.

Interviewers can change survey language at any point depending on the preference of the respondent allowing them to conduct multilingual mobile surveys with ease.

Respondent-friendly.

The visually appealing interface mean interviewers can confidently hand devices to respondents to self-complete questions (e.g. sensitive info).

Case creation.

Enable interviewers to create new respondent records and schedule future appointments.

Explore the Voxco Offline app, the drag and drop survey builder along with other features that make offline field surveys easier.

Advanced interviewer management tools. Easy to use interface. Efficient Field Surveys.

Rely on secure app functionality

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Password-protected app.

Require interviewers to log in to app via a password that you can set/re-set.

Flexible user profiles.

Create user profiles at device level or at interviewer level so that devices can be shared across interviewers.

Varying access rights.

Set varying survey access rights for different groups by giving them different permissions.

Device data storage.

Data is saved to individual user profiles and stored securely on the device until that profile synchronizes.

Regular synchronization.

Our mobile survey software regularly synchronizes Data to server at the next network connection. Device will show a detailed synchronization confirmation.

Manual & partial synchronization.

Data can be manually synced any time. Partial syncs are saved and resumed on next connection.

Extend productivity beyond offline

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Use our services.

Only have the occasional CAPI project? No problem, we can script your survey and provide you with temporary app licenses for your project.

Seamless offline-online switching.

Voxco Mobile Offline is part of the same platform as Voxco Online, enabling seamless switching between modes to improve response rates.

Centralized survey management.

Script mobile surveys and deploy via any survey channel. Data can be managed centrally for greater efficiency

SaaS or on-premise hosting.

Meet unique data storage requirements by hosting survey and respondent data with us or on your own in-house servers.

Follow-the-sun support.

Our support team is always on hand to help you with anything your team needs.

FAQs

What is an Offline Survey App?

An Offline survey app is survey software that enables you to collect data in the absence of an internet connection. The offline survey tool does not require any connection to gather customer feedback and securely store it. 

How does an Offline Survey App collect data?

The offline data collection software uses an Android device to collect data & safely store it in the device. Once the device is connected to the internet the entire data is automatically transferred to the database. 

An offline survey app ensures that 

  • You can collect data anytime and anywhere
  • The collected data is securely stored and with no loss
  • You provide a seamless survey experience even in offline mode. 
  • Reduce paperwork and enjoy easier and organized offline mobile data collection. 

What are the benefits of using an Offline Survey App?

A mobile survey tool empowers you to collect data anywhere; even at remote locations. 

You can use mobile survey platforms to conduct surveys on street, in brick & mortar stores, events, conferences, or anywhere. 

Turn your mobile device into an offline survey tool. 

Following are some of the benefits of using an offline survey tool: 

Time-efficient: Using mobile survey platforms instead of paper surveys makes the process of data collection faster. 

Fast data collection: Since offline data collection software requires no internet connection it allows an easy method to gather the data in a secured and organized manner. 

Reduce paperwork: The offline survey tool mitigates the risk of losing data due to the manual work of transferring data from papers to computers. Using offline mobile data collection software leads to faster, secure, & seamless data collection. 

Access remote locations: With a mobile survey tool you can conduct surveys even in the most remote locations. 

Suits every industry: The offline data collection software can meet the needs of every business – from brick and mortar stores to enterprise businesses. Mobile survey platforms can be used to collect customer feedback for market research, customer experience, social research, and many more. 

What you should look for in an Offline Survey Tool?

The offline or mobile survey tool is built to make it easy for you to conduct surveys anytime and anywhere. This means the offline mobile data collection at the vital point of experience is the primary advantage of the mobile survey tool. 

Here are some of the few things you should consider when you look for an Offline survey platform: 

The mobile survey tool should allow you to collect data without interruption. Its important that your offline survey platform does not rely on the internet to securely store the survey data on the mobile device until an internet connection is available. 

The tool should enable you to create branded survey to ensure brand continuity. It should offer various question types & advanced survey features to help you build interactive and engaging surveys.

It should be a mobile-friendly survey tool. The offline survey app should transform any device into a survey station. 

The mobile-friendly survey tool should also keep the data secured in the mobile device. The mobile device used for the survey should enable you to encrypt the survey data throughout the survey and when the data is transferred. 

How to do surveys offline?

Surveys can be conducted offline using various methods, depending on the nature and scope of the survey. There exist a number of offline survey platforms, offline survey tools, and offline survey software that enable conducting of offline surveys. Here are a few common ways to conduct offline surveys:

  1. Paper surveys: One of the most traditional methods of conducting surveys is by printing out questionnaires and distributing them to the target audience. You can then collect the completed surveys and input the data into a digital format for analysis. This method can be cost-effective, easy to implement, and allows people who do not have access to the internet to participate.
  2. Phone surveys: You can conduct surveys by phone by hiring call center staff or volunteers to make phone calls and ask questions. This method can be effective for reaching a large audience quickly and for collecting data in real-time. It is also useful for individuals who may have limited mobility or internet access.
  3. Face-to-face surveys: This method involves going out to the field and conducting surveys in person. This can be an effective method for collecting high-quality data, and it also allows you to engage with the participants to clarify questions and gather additional feedback. Face-to-face surveys may be time-consuming, but they are useful for complex surveys or for populations who may have literacy or language barriers.
  4. Kiosk surveys: You can set up kiosks at various locations, such as malls, public spaces, or events, and invite people to participate in surveys. This method is useful for collecting feedback from a wide range of people who may not have access to other methods of participation.

To ensure the accuracy and quality of data in offline surveys, it is essential to have a proper sampling strategy and ensure that the survey design and questions are clear and easy to understand. Also, you will need to consider data entry and analysis processes and ensure that privacy and confidentiality are maintained. Look up some offline survey platforms available in the market to choose the method the best fits your needs.

What is the best software for surveys?

There are many survey software options available, and the “best” software for you will depend on your specific needs and preferences. Here are some popular survey software options to consider:

  1. SurveyMonkey: SurveyMonkey is a well-established and popular survey software that offers a wide range of survey types, including quizzes, polls, and more. It’s known for its user-friendly interface and robust reporting features.
  2. Google Forms: Google Forms is a free survey software offered by Google. It’s a great option if you’re looking for a basic, easy-to-use survey tool with simple reporting features.
  3. Qualtrics: Qualtrics is a powerful survey software that’s often used for academic and research purposes. It offers a wide range of survey types, as well as advanced reporting and analytics features.
  4. Typeform: Typeform is a visually appealing survey software that allows you to create interactive surveys with a conversational tone. It’s a great option if you want to engage your audience and create a more personalized survey experience.
  5. SurveyGizmo: SurveyGizmo is a versatile survey software that offers a wide range of features, including custom branding and advanced reporting. It’s a good option if you want to create complex surveys with a lot of customization options.

Ultimately, the best survey software for you will depend on your specific needs, budget, and technical skills. It’s a good idea to compare different options and read reviews before making a decision.

What are the benefits of using an offline survey app?

Using an offline survey app has several benefits, including

  1. No internet connectivity required: With an offline survey app, you can conduct surveys even in areas with poor or no internet connectivity. This makes it an ideal solution for surveys that need to be conducted in remote locations where internet connectivity may be an issue.
  2. Increased privacy and security: Offline survey apps offer increased privacy and security for survey respondents, as their data is not transmitted over the internet. This can be particularly important for surveys that deal with sensitive or confidential information.
  3. Improved reliability: With an offline survey app, you don’t have to worry about disruptions in internet connectivity or server downtime, which can impact the reliability of your survey. This means that you can be more confident in the accuracy and completeness of your survey results.
  4. Better data quality: Offline survey apps often offer features like skip logic and data validation that can help improve the quality of your survey data. These features can help ensure that respondents are providing accurate and complete information, which can lead to more reliable insights.
  5. Increased flexibility: Offline survey apps often offer the ability to collect data in a variety of formats, including text, images, and audio. This can give you greater flexibility in designing your survey and collecting data in the format that’s most appropriate for your research goals.

Overall, using an offline survey app can be a good choice for surveys that require increased privacy and security, reliable data collection in remote locations, and improved data quality.

What are the benefits of using an offline survey app?

Using an offline survey app has several benefits, including

  1. No internet connectivity required: With an offline survey app, you can conduct surveys even in areas with poor or no internet connectivity. This makes it an ideal solution for surveys that need to be conducted in remote locations where internet connectivity may be an issue.
  2. Increased privacy and security: Offline survey apps offer increased privacy and security for survey respondents, as their data is not transmitted over the internet. This can be particularly important for surveys that deal with sensitive or confidential information.
  3. Improved reliability: With an offline survey app, you don’t have to worry about disruptions in internet connectivity or server downtime, which can impact the reliability of your survey. This means that you can be more confident in the accuracy and completeness of your survey results.
  4. Better data quality: Offline survey apps often offer features like skip logic and data validation that can help improve the quality of your survey data. These features can help ensure that respondents are providing accurate and complete information, which can lead to more reliable insights.
  5. Increased flexibility: Offline survey apps often offer the ability to collect data in a variety of formats, including text, images, and audio. This can give you greater flexibility in designing your survey and collecting data in the format that’s most appropriate for your research goals.

Overall, using an offline survey app can be a good choice for surveys that require increased privacy and security, reliable data collection in remote locations, and improved data quality.

How do offline surveys work?

Offline surveys work by using an app or software that allows you to create, distribute, and collect survey data without an internet connection. Here’s a general overview of how offline surveys work:

  1. Create the survey: Use an offline survey app or software to create your survey. This may include selecting question types, customizing the survey design, and adding skip logic or data validation.
  2. Download the survey: Once you’ve created your survey, download it onto your device or a mobile device that you’ll use to collect survey data. This will allow you to access the survey even without an internet connection.
  3. Collect survey data: With your survey downloaded, you can distribute it to survey respondents using a variety of methods, such as sharing it via email, text message, or QR code. Respondents can then complete the survey on their devices, even if they don’t have an internet connection.
  4. Sync the data: Once you’ve collected survey data, you’ll need to sync it with the survey app or software when you have an internet connection. This will allow you to analyze the data and generate reports.
  5. Analyze the data: With your survey data synced, you can use the survey app or software to analyze the data and generate reports. This may include generating charts and graphs, filtering and sorting data, and exporting data to other applications for further analysis.

Overall, offline surveys can be a useful tool for conducting surveys in remote locations or areas with poor internet connectivity, where online surveys may not be feasible. With an offline survey app or software, you can create, distribute, and collect survey data even without an internet connection, giving you greater flexibility and control over your research.

Different industries which use offline surveys?

Offline surveys can be used in a variety of industries, including

  1. Market research: Offline surveys can be used to collect data on consumer preferences, market trends, and other important insights for businesses.
  2. Healthcare: Offline surveys can be used to collect patient feedback, track symptoms, and monitor patient satisfaction in healthcare settings.
  3. Education: Offline surveys can be used to collect student feedback, evaluate teacher performance, and assess educational programs.
  4. Non-profit organizations: Offline surveys can be used to collect feedback from donors, volunteers, and other stakeholders in non-profit organizations.
  5. Government: Offline surveys can be used to collect feedback from citizens, track public opinion on policy issues, and gather data for public health research.
  6. Event management: Offline surveys can be used to collect feedback from event attendees, track event attendance, and gather data on event preferences.
  7. Transportation: Offline surveys can be used to collect feedback from customers on transportation services, track usage patterns, and gather data on customer preferences.

Overall, any industry or organization that needs to collect data in areas with poor or no internet connectivity or that require increased privacy and security for survey respondents can benefit from using offline surveys.

What is the cheapest survey method?

The cheapest survey method will depend on several factors, including the size of the sample, the complexity of the survey questions, and the method of data collection. In general, online surveys tend to be the cheapest method for collecting survey data, as they can be distributed and completed at a relatively low cost. 

Some of the factors that do online surveys the cheapest method include

  1. No printing or postage costs: With online surveys, there is no need to print or mail paper surveys, which can be costly for large samples.
  2. Quick and easy distribution: Online surveys can be distributed quickly and easily via email, social media, or other digital platforms, reducing the time and effort required to reach survey respondents.
  3. Automated data collection: Online survey software can automatically collect and store survey data, eliminating the need for manual data entry and reducing the risk of errors.
  4. Scalability: Online surveys can easily scale to accommodate large sample sizes, making them an ideal choice for surveys that require a large number of respondents.
  5. Low overhead costs: With online surveys, there is no need for physical office space, equipment, or staff to manage and distribute paper surveys.

That being said, the cheapest survey method may not always be the best method for every research project, as different survey methods may have different strengths and weaknesses. For example, face-to-face interviews or phone surveys may be more appropriate for certain research questions or populations.

How does offline survey software work?

Offline survey software is designed to allow users to create and conduct surveys without requiring an internet connection. Here is how it typically works:

  1. Designing the survey: The user creates the survey questions and designs using an offline survey platform’s interface. They can customize the survey by adding various question types, including multiple-choice, rating scales, open-ended, and more.
  2. Installing the software: The user then installs the offline survey tool on their device, such as a computer, tablet, or mobile phone.
  3. Conducting the survey: Once the software is installed, the user can conduct the survey by either sharing the survey link or installing the survey on devices that will be used to collect responses. Survey data is stored on the device, and the software ensures that responses are saved even if there is no internet connection.
  4. Analyzing the results: Once the survey is complete, the user can export the results to analyze them further. The data can be exported to various formats, including Excel or CSV files, or imported into other data analysis tools.

Offline survey software or offline survey platform can be a useful tool for conducting surveys in areas with limited or no internet access or when data security is a concern. Offline survey tools allow users to conduct surveys in remote locations without relying on internet connectivity and ensure that the data is saved even if the device is disconnected from the internet.

Client Stories

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Brain Research

Leading regional MR firm maximizes interviewer productivity with Voxco Mobile Offline.

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Stratégir

Evolving product testing with unique 3D virtual environments & Voxco Multi-Mode.

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REACH (U. of Neb.-Lincoln)

Field interviewers establish secure connections in rural Puerto Rico with Voxco personal interviewing tools.