Voxco for Banking

Connected Experiences with Voxco’s Banking Solutions

Leverage customer data & the potential of technologies & discover opportunities to re-innovate customer experience with omnichannel banking solutions.

✓ 30% increase in ROI
✓ 10X faster data analysis
✓ Cloud or On-premise Hosting
✓ No code platform

Leading Banking Solution trusted by 500+ global brands.

Optimize and streamline every aspect of banking operation to drive transformation and profitable growth with Voxco’s Banking Solutions.

Secure Banking Solutions:
The Voxco Advantage

We offer omnichannel survey options that allow you to gather feedback from multiple channels and store them on one centralized platform.

Engagement SaaS for banking- can be scaled with growing business needs with the benefits of the cloud.

On-premise Banking – have total control over customer’s data security and manage who has access to data.

Voxco offers an integrated banking solution that empowers you to collect customer feedback and convert it into intelligence without leaving the platform.

You can take necessary actions without any delay, seize opportunities for improvement, & prevent issues before they escalate.

Voxco is a no-code platform that makes it easy to use. The experience software for banking banking is an intuitive platform where you can set up projects, analyze, and report with a few clicks. This reduces the learning curve and delivers results faster.

We have a full support & call center guidance team so you can streamline the implementation process and build your expertise.

What you can do with Voxco’s Banking Solutions

Stand Out – Drive Outcomes

Optimize the operating model & deliver excellent customer experience by capitalizing on customer data & AI capabilities with Voxco’s banking solutions.

Get a 360 view of customers

Gather customer feedback to understand how they feel about the offerings, agents, policies, etc., through the web, SMS, email, phone, or face-to-face surveys. The experience platform for banking integrates all customer data to provide a holistic customer view to the brokers, agents, insurers, or stakeholders.

Customer Experience | Customer 360

Build empathetic relationships in a digital world –

Preserve personal and emotional connections with customers to retain and grow trust with engagement software for banking. Bank personnel can use CATI functionality to communicate with people in this virtual era and become the trusted advisor of financial services.

CATI Solution

Detect Fraud and suspicious activities

Use omnichannel feedback and AI & ML capabilities to identify risks, such as unusual account activity, credit risk, information security, etc. Build predictive models to perform financial analysis. Cut down false positives and focus on high-priority risk cases.

AI/ML tools | Predictive Analytics | Risk and Fraud Management

Foster customer loyalty

With our AI-led Banking Solutions ensure frictionless experience across customers’ banking lifecycle across all channels. Offer tailored services via the channel of their choice to enhance CX and build customers’ confidence in your bank.

Predictive Analytics | Customer Loyalty Software

Leverage Risk Analytics with AI-Banking Solutions –

AI enables analysts to deploy cutting-edge risk analytics tools to identify any potential risk & provide timely intelligence to neutralize the risk. Analysts can use ML & internal & external customer data for robust risk estimation thus mitigating the risks to prevent loss.

Risk and Fraud Management | AI/ML tools

Optimize Customer’s Banking Journey –

Run data analysis with powerful analytics software and identify patterns & trends in data points.

Conduct root-cause analysis to pinpoint key drivers behind positive or negative experiences and make informed decisions.

Advanced Analytics | Sentiment Analytics

Empower Agents for any Situation –

Equip bankers, agents, or brokers with a 360 view of customers across their banking journey, thus simplifying the complex customer data. Our intelligent banking solutions enable agents to meet customers’ demands at the moment with consistent & extensive real-time data.

Interactive Dashboard | Data Unification

Secure Data Integrity & Confidentiality

Voxco understands that banking services face the need to maintain data security and compliance obligations on a global scale. With Voxco’s banking solutions you can ensure that customers’ data is protected and secured from any loss, misuse, or damage.

GDPR Compliant

Privacy Shield Certified

FAQs

What is Banking Solution?

Banking solutions improve the relationship between customers and banking facilities. It provides an opportunity for banking facilities to build trust and drive acquisition with cutting-edge technology.

Banking solutions help financial institutes to integrate customer data in order to offer secured financial services across the customers’ lifecycle & help them achieve their personal financial goals.

What are the benefits of Banking Solutions?

Improved & Frictionless CX: With a unified view of customer data, financial institutes can optimize the omnichannel customer journey, offer personalized solutions/services, identify pain points and improve them.
Predict untapped opportunities: With 360 customer data and predictive analytics, bankers can uncover opportunities for sales, cross-sell, or any other event to drive revenue.
Automation: AI-banking solutions automate taste done by humans thus reducing workloads and improving the quality of work.
Risk management: Banking solutions can automate credit underwriting, helping bankers to identify the risk in lending to certain borrowers.

How can Voxco’s Banking Solution help?

SaaS or on-premise data hosting: SaaS Banking Solutions can be scaled with growing business needs with the benefits of the cloud.

With on-premise banking, you have total control over customers’ data security and manage who has access to data.

Cut down false positives: Build predictive models to perform financial analysis. Use omnichannel feedback and AI & ML capabilities to identify risks, such as unusual account activity, credit risk, information security, etc.
Integrated customer data: Equip bankers, agents, or brokers with a 360 view of customers across their banking journey, thus simplifying the complex customer data.
Risk Analytics: AI enables analysts to deploy cutting-edge risk analytics tools to identify any potential risk & provide timely intelligence to neutralize the risk.