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For a better functioning organization, it is important to know whether the employees working there are happy to be there or not. The roots of better customer experience lie in the better employee experiences.
Employee engagement surveys help an organization determine what their employees feel and think about working with them. Employee satisfaction is the only thing that drives their loyalty to your company. They will decide to stay loyal to your organization or decide to switch to a better opportunity the moment they feel like they can do better than this.
Download our guide to read the insights to supercharge your customer experience programs.
We have developed a guide which gives you an all around view of customer loyalty