From Research to Results

The trusted survey platform to gather, measure, uncover and act.

Voxco Insight home page insights platform

Join the Top 50 Market Research Firms in Over 40 Countries Using Voxco for Deeper Insights

Survey Software for Market and Social Researchers

Gather data by creating online, phone, face-to-face, and IVR surveys. Access 10 million high-quality panelists for targeted research. 

Conduct market and social research surveys, opinion polling, product testing and perception, customer, employee, and patient experience surveys.

Survey Software for Corporate Researchers

Gather data by creating online, phone, face-to-face, and IVR surveys. 

Run customer experience, employee experience, product testing, and market research surveys.

A powerful market research survey software

Gather data with multi-modal survey technology. No more switching between platforms. Whether it is data collection, choosing high-quality samples, analyzing survey data, or visualizing data – Voxco can do it all!

Get to know Voxco

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A powerful market research survey software

Gather data with multi-modal survey technology. No more switching between platforms. Whether it is data collection, choosing high-quality samples, analyzing survey data, or visualizing data – Voxco can do it all!

Online Surveys

Create, share, and analyze online surveys.

  • Sophisticated survey customization
  • Panel & Portal Management

Phone Surveys

Conduct surveys with integrated telephony.

  • CATI
  • Dialer
  • IVR

Offline Surveys

Field interviews on mobile devices.

  • Seamless data synchronization

Analytics

Sophisticated data analysis and customizable dashboards.

  • Visualization
  • Reporting
  • Dashboarding

Gather data with multi-modal survey technology

Explore a range of omnichannel data collection tools for market research at any scale.

Easily analyze & visualize data 

Easily transform survey feedback data into actionable insights with Voxco analytics. Create cross-tabulations and build striking visual stories with your data. Our Text Analysis & NPS Dashboard lets you learn the ‘why’ behind survey feedback and identify the key drivers of customer satisfaction.

Voxco Insight home page insights platform

Access High Quality Samples to Accelerate your Research

Accelerate your survey research projects with on-demand first-hand insight generation technology that captures feedback from relevant audience at scale. Conduct global studies on any topic ranging from customer satisfaction, new product feedback, brand perception or more!

  • Accelerate survey research with high quality responses with large proprietary samples
  • Improve conversion-to survey with many panel vendors
  • Maximize impact with high quality first hand data
Voxco Insight home page insights platform

A Business intelligence platform for Corporate Professionals

Banking, Financial Services and Insurance (BFSI)

Unify fragmented data and run predictive analytics to detect fraud, predict risk, automate credit underwriting, and tailor service recommendations as per customer needs. 

Financial Services: Read more

Insurance: Read more

Retail 

Run AI-driven analytics on customer data to anticipate behavior, personalize customer experience, and identify key opportunities for cross-selling & upselling,  

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Healthcare

Leverage sentiment analytics and advanced loyalty analytics to track PX (patient experience) and identify members at-risk of churn.  

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Telecom 

Create detailed customer profiles that help predict customer behavior and deliver seamless experiences at every touchpoint to maximize satisfaction and lifetime value.

Other Industries

Our AI-driven tools can be leveraged by all industries, regardless of size, to gather predictive insights on customer behavior and take the next best action to enhance CX and drive growth.

Voxco Insight home page insights platform

Single Source of Truth

Get a unified view of your customers and their interactions with you by integrating all your data sources. Combine unstructured & structured data to create rich customer profiles.

Customer 360
Data Unification

Voxco Insight home page insights platform

Powerful Predictive Insights

Leverage predictive analytics to gauge customer satisfaction and loyalty for every customer, even for those not providing feedback.

Predictive Analytics
Sentiment Analytics

 

Voxco Insight home page insights platform

Action- Induced

Never miss an insight – Combine AI and machine learning to predict underlying customer insights and recommend high-value actions.

Real Time Actions
AI & ML

Voxco Insight home page insights platform

Automate Manual Tasks

Use workflows to calculate risk, create diligence reports and more. Improve efficiency, accuracy & security by eliminating manual errors. 

Automated Workflows
Credit Automation

Why Voxco Intelligence

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Go Beyond Data Collection

Enhance experience management with an easy 4-step process enabled by Voxco Insights software.

Voxco Insight home page insights platform

1 – Gather customer feedback

Integrate customer feedback from multiple channels. Connect data from all your data sources and unify to create a single source of truth.

Voxco Insight home page insights platform

2 – Measure satisfaction, sentiments, and behaviour

Get a 360 view of all interactions across touchpoints. Use text, image, behaviour & sentiment analytics to identify satisfied, unsatisfied, loyal & at-risk customers.

Voxco Insight home page insights platform

3 – Act on high priority issues

Identify the biggest opportunities with maximum business impacts using enhanced AI models. Take action with real time role based alerts.

Voxco Insight home page insights platform

4 – Uncover insights that drive decisions

Make sense of omnichannel experience data with predictive AI & ML models. Deep dive into key drivers of satisfaction, NPS, and CSAT.

Here's what our clients have to say about Voxco Intelligence.

Case Studies

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.