Guides

Explore Voxco's expert guides on customer experience and market research

Guides Guides

Table of Contents

Market Research Guides

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Ad Testing Guide

Ad Testing helps you predict purchase intent, justify spend and ensure high ROI.

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Download Market Research Toolkit

Get Market Research trends guide, Online Surveys guide, Agile Market Research Guide & 5 Market Research Templates

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Agile Market Research Guide

Agile methods can help transform your business, download the guide to start using the agile approach for your research. 

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The Voxco guide to User Experience

Download the guide to understand how different surveys can uncover unique insights about your website experience.

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The Voxco guide to website experience

Understand how different surveys can uncover unique insights about your website experience.

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Product Naming Guide

Learn how to make the most of your product naming initiatives and successfully hit your business targets.

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The Voxco Guide to Market Trends studies

Download our ebook to understand market trends in detail and see how you can use Voxco to conduct Market Trend Studies. 

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Making the most of your B2B market research in 2021

By empowering brands and organizations to stay at the forefront, market research has helped businesses successfully navigate a pandemic hit in 2020….

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Brand Awareness Guide

We have developed a guide which will help you generate interest and awareness about your products,your services and your brand…..

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Brand Tracking

Download our ebook to understand market trends in detail and see how you can use Voxco to conduct Market Trend Studies. 

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Agile Market Research Book

By empowering brands and organizations to stay at the forefront, market research has helped businesses successfully navigate a pandemic hit in 2020….

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Demographic Survey

By empowering brands and organizations to stay at the forefront, market research has helped businesses successfully navigate a pandemic hit in 2020….

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Descriptive Research Guide

Conducting descriptive research seems tricky but an effective guide can help. Our handy eBook can empower decision-makers across any industry…..

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Exploratory Research Guide

Conducting exploratory research seems tricky but an effective guide can help. Our handy eBook can empower decision-makers……

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Making the most of your B2B market research

By empowering brands and organizations to stay at the forefront, market research has helped businesses successfully navigate a pandemic hit in 2020….

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Market Segmentation Guide

Download our Market Segmentation Guide to understand how to deliver a best in class experience by understanding customer needs.

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Market Sizing Guide

Our handy eBook can empower researchers and decision-makers across any industry to uncover insights into the market size……

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Market Trends Guide

By empowering brands and organizations to stay at the forefront, market research has helped businesses successfully navigate a pandemic hit in 2020….

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Product Naming Guide

Picking the right product name that outperforms other brands can be tricky but an effective guide can help. Our handy eBook….

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Product testing Guide

With effective product testing, you can gauge customer sentiment to discover the
winner in a pool of numerous product ideas.

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Ultimate guide to Sampling Methods

Download the guide to understand step-by-step process of selecting the best sample for your next survey research. 

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Self Completion Survey Guide

While there are many methods of collecting data, self-completion surveys are a popular option for conducting quantitative…..

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Shopping Attitude Guide

Our ebook gives you a look into shopping attitudes – the model, various factors affecting them and the analytical process. 

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The Ultimate NPS Guide

Read our guide, with actionable insights derived from our webinar with the Reality Check Insights team, to understand how experts analyze NPS data to…..

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User experience

Download our ebook to understand market trends in detail and see how you can use Voxco to conduct Market Trend Studies. 

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Competitive Intelligence

Read how the right form of research can help drive your competitive intelligence efforts.

Customer Experience Guides

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Maximize NPS Insights to drive growth

Every organization collects NPS data, but not everyone uses it efficiently. NPS survey data analysis can unlock insights to drive growth, improve customer engagement and provide….

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The Voxco Guide to Member Experience

Member experience can be described as the sum of interactions an individual has with your health plan. Several government-mandated surveys like CAHPS…..

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Customer Experience Insights from the world’s best

Brands need to ensure a seamless customer experience across channels to keep customers satisfied. But doing it at a scale requires….

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Improving Digital Customer Experience with Voxco

Ensuring an excellent digital customer experience can be tricky but an effective guide can help. Our handy eBook can empower decision-makers across any….

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Improve Customer Retention with Voxco

Retaining your customers can be tough but an effective guide can help. Our handy eBook can empower decision-makers across any industry to deliver an exceptional….

Guides Guides

Agile Customer Experience Guide

Agile customer experience enables organizations to adopt a customer first mindset in a truer sense. Unsure where to start with? We have prepared an in-depth guide……..

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Customer Experience Insights from the worlds best

Ensuring an excellent digital customer experience can be tricky but an effective guide can help. Our handy eBook can empower decision-makers across any….

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Customer Insight Survey

Retaining your customers can be tough but an effective guide can help. Our handy eBook can empower decision-makers across any industry to deliver an exceptional….

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Customer Loyalty Guide

We have developed a guide which gives you an all around view of customer loyalty – from its significance, ways to measure it…….

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Customer Retention Guide

Retaining your customers can be tough but an effective guide can help. Our handy eBook can empower decision-makers across any…..

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Member experience Guide

The problem with these surveys is that organizations tend to stick to their realm in an almost robotic manner. In an industry……

Guides Guides

Improving Digital Customer Experience with Voxco

Ensuring an excellent digital customer experience can be tricky but an effective guide can help. Our handy eBook can empower …….

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Website experience

Is your website’s conversion rate at odds with your web traffic? Learn key stages in website experience design, and how and when to approach…..

Guides Guides

Brand experience

Is your website’s conversion rate at odds with your web traffic? Learn key stages in website experience design, and how and when to approach…..

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CES guide

In life, effort definitely produces results. But when customers have to put in a lot of effort, it doesn’t reflect well on the brands. 

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Customer lifetime value

Read how you can understand drivers behind customer sentiment towards your brand and tailor it to your advantage.

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Customer Satisfaction

For any business, customers are the most important stakeholders and thus their satisfaction is key for the business to grow.

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Digital CX

Ensuring an excellent digital customer experience can be tricky but an effective guide can help. 

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Product satisfaction

Download our guide to take an in depth look into the world of Product Satisfaction!

Case Studies

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Siena college Case Study

See how Siena college conducted 3M phone calls & 96 polls in 2.5 months for the 2018 US Mid-Term elections NYT Upshot Polls.

In partnership with The Siena College Research Institute…

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DG Solutions case study

Download the case study to see how DG solutions used Voxco to grow their healthcare services by 4 times! 

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Frost Sullivan Case Study

The team wanted a solution which fits their requirements. See how Voxco was used by the team to achieve their goals. 

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ReconMR Case Study

Read the case study to see how ReconMR used Voxco to achieve its goals. 

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