Featured Webinar: Harness the Power of AI: Easily Analyze Open-End Responses - November 14 at 2pm ET
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Get exclusive insights into research trends and best practices from top experts! Access Voxco’s ‘State of Research Report 2024 edition’.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Get exclusive insights into research trends and best practices from top experts! Access Voxco’s ‘State of Research Report 2024 edition’.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Voxco Dialer is a state-of-the-art telephony system that plugs in easily with Voxco CATI phone survey software. Pick and choose the features that are best for your cloud-based predictive dialer. Available in the USA: Voxco TCPA Connect.
Voxco’s cloud-based predictive dialer works dynamically with the rhythm of your call center to improve productivity by as much as 50%. Predictive dialing continually adjusts the pacing of calls to automatically match forecasted interviewer availability. Often resulting in up to 50 minutes of interviewer conversation per hour.
Voxco Dialer includes a versatile 4-in-1 dialing solution that improves the quality and speed of call connections for your cloud & on-premise survey. These modes (Preview, Power, Predictive and Hybrid) enable you to tailor the dial pattern per project. The smart call detection filters out bad connections, so only successful connections are dispatched. For US clients, we offer Voxco TCPA Connect, with 4 distinct deployment scenarios that each offer advantages over detached-phone manual dialing or autodialing-only environments.
Manage high volume CATI research with advanced supervisor, interviewer and dialer features. Explore what Voxco CATI can do for you.
Supercharge your phone surveys with Voxco. Boost productivity by 400% or more with integrated telephony software.
Monitor, measure, and improve the performance of your call center by using our dialer quality assurance features. Listen live to interviews in progress or record them for future review. Use the Dialer Dashboard to create project performance reports and to check on interviewer productivity.
Voxco Dialer works dynamically with the rhythm of your call center to improve productivity by as much as 50%. Predictive dialing continually adjusts the pacing of calls to automatically match forecasted interviewer availability. Often resulting in up to 50 minutes of interviewer conversation per hour.
Voxco Dialer is an outbound calling powerhouse, but can do even more. Features like call conferencing, call transfer and audio playback give you increased flexibility. Boost your call center performance by blending incoming calls into outbound operations, with intelligent call routing and seamless transfer and
return features.
Voxco Dialer uses standard high-performance telephony cards and VoIP licenses. It can operate independently or be connected behind most standard or IP PBXs and gateways. Voxco Dialer supports both analog and IP phones, and connects to SIP trunks or standard T1 or E1 lines.
Voxco has 25+ years of experience in CATI telephone cloud & on-premise survey software and systems. Our system architecture professionals are here to help you select the configuration that meets your specific needs.
Engage Agents, Supervisors & Respondents : Adopting an effective WFH strategy for Contact Centers
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