Perceptual Mapping: A Guide


Perceptual Map Perceptual Map
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Survey information assortment can be utilized to gauge a wide range of things, and one of the most key estimations you can make is the view of your customer base. Estimating customer insights is critical to perceiving how they esteem various highlights or decide their image dedication, and making a perceptual map is an incredible approach to outline these conclusions outwardly.

In this article, we will characterize perceptual mapping, discuss a portion of its best applications, and separate how to fabricate one yourself.

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What is a Perceptual Map?

A perceptual map is a graph utilized by organizations to delineate how their customers see various things, items, or brands. Collecting total customer information fabricates a perspective for how your essential customers figure out the general situation of various items or brands inside the more prominent biological system.

While certain individuals contrast perceptual maps with situating maps, they’re unique. Perceptual maps just measure the apparent qualities of a brand or item, while situating maps look at the genuine characteristics.

Why Create a Perceptual Map?

Understanding your customers’ opinions of you and your rivals is pivotal to your prosperity. A perceptual map helps associations to:

  • Figure out the contemplations and ways of behaving of buyers.
  • Acquire knowledge of their opposition.
  • Track market patterns.
  • Recognize holes on the lookout.

Use it for:

  • Natural checking before arranging.
  • Creating showcasing, marking, and situating methodologies.
  • Illuminating item and service advancement drives.
  • Following the presentation of new items.
  • Recognizing the degree of harm to items on the downfall.
  • Normal surveys to decide market changes and recent fads.

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How to Create Perceptual Maps from Survey Data?

1. Select Attributes

2. Set Dimensions’

3. Select Products/ brands to map

4. Conduct a Survey

5. Create the Map

It’s a Perceptual Map article, and how could we not discuss the method involved in building such a guide? So we should give you the means to make a perceptual guide comprehended by all. 

Stage 1: Select Attributes

Choosing attributes is the first and likely the most vital stage for any perceptual map. Attributes that make a difference to your interest group give these maps a genuine significance. The main interest group and customers utilize these qualities to contrast your items and the contenders.

Their insights probably won’t be exceptionally legitimate, however, recollect, that this is a perceptual map, not situating, so their reasoning matters the most. Contingent upon the reason for your map, these qualities change, and it’s in every case great to utilize those that are significant according to a typical customer’s perspective, as it covers a wide scope of your objective market.

For instance, to foster a perceptual map for a camera, the focal point quality, zoom, convenience, or all-out memory could be excellent traits. Essentially, for shoes, it very well may be solace, plan, or toughness, out of which you could choose any two.

Stage 2: Set Dimensions 

After attributes, this is the most essential advance to perform. Setting dimensions for your map permits the customer’s discernments to reflect. This cycle includes giving mathematical qualities on every axis. More mathematical qualities will cause better planning.

Thus, assuming you’re planning the hub in twos, the outcome will be more exact contrasted with when you map it in fives. Setting the right dimensions, hence, is significant for perceptual maps to uncover more exact data.

Stage 3: Decide Products/Brands To Map 

To construct a perceptual map for shoes, various shoes from various brands or fluctuating styles should be chosen. These brands can be your rivals or a piece of your item umbrella.

This progression is essential to build the proficiency of your map, as when you pick the right items, customer insights from the map can prompt required changes. That is the ultimate objective, correct? To ceaselessly improve and develop?

Stage 4: Conduct A Survey 

Perceptual maps blossom with information, and leading surveys are the most ideal way to do that. The survey building process is just about as basic, which permits you to get to the examination and genuine planning stage quicker.

The inquiries, nonetheless, ought to be asked thusly:

The inquiry structure is rehashed for all items and brands, and eventually, you’ll get a scale and incentive for each shoe and its image, for solace and plan. The scale worth will modify in light of your set dimensions.

It’s just plain obvious, open-ended questions can likewise be utilized here, however they will not have direct responses as we’ll arrive. Along these lines, it’s ideal to adhere to such scale-type inquiries for perceptual maps.

Stage 5: Create The Map 

Whenever you’ve scored the brands utilizing their items or straightforwardly the brand, now is the ideal time to construct your perceptual map and plot the outcomes. This is the least demanding advance of the cycle and is like the way that we plotted line charts in schools.

The X-axis addresses one of the chosen attributes with the pre-fixed dimensions, and the Y-axis addresses the other attribute with its dimensions. Plot it, and you’ll get a reasonable image of the customer’s view of a particular item class.

The Types Of Perceptual Maps

There are 2 kinds of perceptual maps: the standard and the multi-faceted. Their use relies upon the case within reach, and since we’ve examined perceptual maps indeed, why leave this? We should check the two kinds out.

1. Standard Perceptual Map (h3)

The standard perceptual map has two-axis and envisions gathered information to impart key discoveries. As such, a standard perceptual map features the critical discoveries from a survey rapidly with the least issue.

2. Multi-faceted Scaled Perceptual Map (h3)

A multi-faceted scaled perceptual map is utilized to introduce a general investigation of the commercial center. It gives extra understanding utilizing measurable apparatuses like the Excel format. In addition, it requires a specialist who can plan and decipher accurately to uncover fundamental data. For enormous scope research purposes, this perceptual map type is utilized.

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Illustration of a perceptual map

To assist you with getting a superior comprehension of what a finished perceptual map resembles, we’ve assembled an illustration utilizing cheap food chains. Here, we’ve plotted the power source in light of the number of areas and the assortment of menu things. Look at it underneath.

As may be obvious, a perceptual map is an extraordinary device to comprehend your customers’ opinions of you and your rivals. With this data within reach, you can settle on essential choices with regards to publicizing, marking, market development, and in any event, estimating.

Advantages Of Using A Perceptual Map

You have a lot of familiarity with perceptual maps, however. What’s that? The advantages. Also, there are many, of which, some you know, and some you don’t. Thus, here are the top advantages of utilizing a perceptual map:

  • You precisely know the assessments of your customer base. How strong is that!
  • With perceptual maps, you don’t simply realize their perspectives yet additionally comprehend how essential the chosen attributes are for the customers.
  • You have a smart thought of what your opposition is showing improvement over you.
  • Is the interest group resounding with your image’s personality? You get to realize that precisely utilizing a perceptual map.
  • Distinguishing market holes turn out to be simple, as the guide does that for you.
  • Changes to showcasing and deal methodologies are made after discoveries from these maps that lead to better missions and more transformations.
  • With your customer’s impression of 2 unique attributes on the map, you get to perceive how the environment of your industry is advancing and how to reposition the organization in it.


Presently we can say that we’ve covered everything about perceptual maps here. Furthermore, there’s one thing we saw. Perceptual maps require great information.

Indeed, when the information gathered from customers is superb, the perceptual map will end up perfect. It’s just basic.

This is where we come in. We handle the initial segment so you can focus on the second. Our customer feedback surveys let you gather accurate and reliable data. So look at everything, and if you want us with anything, we’re here.

Thus, go with the ideal choice, gather the right information, and construct the ideal map. We’re pulling for you!

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