
Maximizing ROI with Survey Software: Tips for Retail Organizations
Maximizing ROI with Survey Software: Tips for Retail Organizations SHARE THE ARTICLE ON Table of Contents Introduction Whether you’re a brick-and-mortar store, an e-commerce giant,
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore VoxcoÂ
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore VoxcoÂ
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Boost agent productivity at your call center! Maximize agent productivity and enable your agents to attend more calls!
Auto Dialer Software can automatically dial numbers from a preselected contact list. Once the call is answered, the auto dialer transfers the call to a free agent at a call center. Contact centers can integrate Auto Dialers with CATI and IVR tools to ensure high productivity levels, and play pre recorded messages. A few dialer technologies available for contact centers:
Voxco’s omnichannel platform can allow call centers to use auto dialers to conduct large scale surveys and feedback management. Leverage Voxco IVR and CATI software for research studies, product feedback and to improve customer experience with your brand. See how Siena College (SCRI) used Voxco’s telephony solutions to make more than 3 million calls to uncover real-time insights into House and Senate elections!
Intrusive Auto Dialer Software can be termed illegal in many regions should the software not meet the interpretations about the same in local laws. Call centers should be judicious in their deployment of auto dialers to avoid any unnecessary backlash. With Voxco TCPA connect, you can avoid this situation entirely, and ensure your calling meets local and federal guidelines.Â
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