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Survey Features

Multilingual surveys

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What do you mean by multilingual surveys?

As the name suggests, multilingual surveys refer to surveys that allow the respondents to answer in multiple languages. The survey has the first question asking the respondents to choose the language they want to answer the survey in. from various language options available, they can choose whichever language they feel comfortable with.

Most online survey tools provide a wide range of languages from multi-byte languages like Japanese and Chinese to normal right-to-left languages like Hindi and Arabic.

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Example of multilingual survey

Using multilingual surveys

Multilingual surveys have various languages from which respondents can choose to answer the survey. The prime use of multilingual surveys is to reach out to the global audience, providing them the convenience to answer the survey in their familiar/local language. 

Most of the survey platforms provide the multilingual feature. You can add the languages of your choice to your survey, with a screener question. The Screener question is nothing but a question which asks respondents to choose their preferred language. 

Once the language is selected, you will need to translate the survey into another language. To do so, there are two options:

  • Auto-translate – using survey multilingual translation tools to automatically translate all the aspects of the survey, right from the questions to answers, progress bars, etc.
  • Manual translation – when you have limited languages made available, you can choose to manually translate the survey and its other aspects.

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Advantages of multilingual surveys

  • Multilingual surveys help you reach a global audience. Allow them to take the survey in their local language. This helps you get more reach and familiarity with your respondents and customers from all over the world. 
  • There is no language barrier. You can promote your brand through surveys using various languages. 
  • When respondents get to answer the survey in their language, it reduces the survey abandonment rates. 
  • Multilingual surveys also enhance respondent experience while answering your survey. They do not struggle to understand the language, and hence feel easy to complete it.
  • With focused respondents, you get good quality data to collect and analyze.
  • Creating a multilingual survey is not a big deal when you have a survey translator tool in handy. You just have to create one survey in one language, and the tool will automatically translate it in all the defined languages.

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