
CSAT Surveys: Why they’re crucial in CX improvement?
Free Download: Generate customer journey insights using our customer experience templates. Download Now CX Strategy & Management Hub For any organization to thrive, they need
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore VoxcoÂ
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore VoxcoÂ
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Are you looking for survey software to replace QuestionPro? Did you use it to build online surveys but can’t get used to the interface? Are you looking for software that gives you value for money?
To help make your searching easier, we have created a list of the top ten QuestionPro alternatives.Â
There are too many platforms offering unique capabilities to conduct surveys. This makes searching for the right platform quite difficult and confusing.
To compile this list, we have looked through many competitors’ pages and browsed many review websites to help you select a suitable platform.
Whether your priority is the ease of use, pricing, survey features, or additional capabilities, there are many alternatives that will meet your needs.Â
Now before we begin our list, let’s learn what QuestionPro is.
QuestionPro is a survey software for beginners to the enterprise. It is an easy-to-use tool that offers a wide range of features to design a perfect survey for your need.
QuestionPro offers many basic survey functionalities such as 40+ question types, multilingual surveys, logic, and personalization. It also allows you to add graphics, media, and sound to make your surveys fun for respondents.
There are many great functionalities that QuestionPro offers. But it might not be the right software for you. The reasons could be many, some of which we have mentioned in the next section.
We have listed some reasons you may need to look for alternatives.
QuestionPro software has a complex interface that may be hard to get used to. Ease of use is one of the determining factors. If you are looking for a tool with a user-friendly UI, you should check our list.
QuestionPro is an outdated platform in terms of design and style. It provides basic and limited design elements. There is other software offering better design features with competitive pricing.
There are three tiers of plan offered by QuestionPro. The essential and advanced plan is pricey and gives access to basic features. There are other platforms offering identical capabilities and more at a more flexible price.Â
Now that we have discussed what QuestionPro is and why you should consider looking through its alternatives let’s explore the top 10 QuestionPro alternatives.
For a quick overview, we have created a simple table.
Tool | Features | Price |
1. Voxco Insights |
| Flexible Price |
2. SurveySparrow |
| Basic plan – $19/month |
3. Qualtrics |
| Starts at $1500/year |
4. SurveyMonkey |
| Team Premier Plan – Starts at $25/month |
5. Alchemer |
| Basic plan – $49/month/user |
6. TypeForm |
| Starts at – $35/month |
7. Google Forms |
| Free |
8. Jotform |
| Starts at -$29/month |
9. Medallia |
| N/A |
10. Â Zoho Surveys |
| Starts at – $20/month |
Tool | Features | Price |
1. Voxco Insights |
| Flexible Price |
2. SurveySparrow |
| Basic plan – $19/month |
3. Qualtrics |
| Starts at $1500/year |
4. SurveyMonkey |
| Team Premier Plan – Starts at $25/month |
5. Alchemer |
| Basic plan – $49/month/user |
6. TypeForm |
| Starts at – $35/month |
7. Google Forms |
| Free |
8. Jotform |
| Starts at -$29/month |
9. Medallia |
| N/A |
10. Â Zoho Surveys |
| Starts at – $20/month |
Launched 45+ years ago Voxco Insights Platform is a global leader in cloud & on-premise feedback management with over 500+ brands in 40+ countries.
Voxco Insights Platform is an excellent alternative for QuestionPro. The platform offers omnichannel survey software and a data analysis platform to conduct sophisticated market research and drive business growth.
Voxco offers versatile capabilities to conduct multimodal survey research with Voxco Online, Voxco CATI, Voxco IVR, Voxco Dialer & Voxco Analytics. It offers an integrated solution to gather data, analyze it and generate interactive reports without leaving the platform.
Price: Flexible pricing. Available on request.
Voxco Insights Platform enables you to design basic as well as complex surveys. Whether you want to check in on employee engagement, gather customer insights or conduct market research, Voxco is one of the great QuestionPro alternatives.
In the duel between Voxco Vs. QuestionPro, Voxco offers a myriad of functionalities for survey creation, data analysis, data security, etc.,
Launched in 2017, SurveySparrow can be one of your QuestionPro alternatives if you want to conduct simple check-in on your customer or employees.
SurveySparrow enables you to customize your surveys by adding a background image, buttons, CSS, and more. It allows you to create conversational surveys and deploy them via Internet, Mail, Smartphone, and Facebook to gather feedback.
Price: Personal – basic plan starts at $19/month. Business – Starts at $99/month.
As a QuestionPro alternative, SurveySparrow is a good choice if you want to conduct only online surveys. However, it offers specialized functionalities with different pricing for different users.
Qualtrics is a global leader of the experience management platform. The platform began as survey software but has grown into an enterprise feedback platform.
Qualtrics is an advanced QuestionPro alternative that enables you to design simple and professional surveys using its drag & drop tool, 100+ question types, and more. The platform has predictive analysis to generate actionable insights.
Price: Customer XM Program starts at $1500/year.
Qualtrics is an excellent choice as it offers multiple features to help you create successful surveys. However, it is a costly platform compared to other QuestionPro alternatives such as Voxco. You can look at platforms that offer similar capabilities at a much more flexible price.
SurveyMonkey is an experience management solution built for a modern business with an AI-driven insights tool. It allows you to perform market research, customer research, employee research, and more without the need to code.
The platform enables you to create complex surveys with 13 question types, survey logic, and more. The interface is user-friendly despite offering so many advanced functionalities.
Price: Team Premier plans start at $25/user/month.
When compared to other QuestionPro alternatives, SurveyMonkey is expensive with identical capabilities. It offers limited access to basic functionalities for survey design, analysis, and security under special price offers.
Alchemer, formerly SurveyGizmo, is a straightforward tool to design surveys, conduct a 360-degree review, and analyze results while maintaining data security.
In their own words, the platform helps organizations of all sizes to understand and transform their engagement strategies with customers, employees, and markets. As a QuestionPro alternative, Alchemer goes head-on with its capabilities.
Price: Plan starts at $49/user/month.
Compared to other QuestionPro alternatives in this list, Alchemer looks pricey for offerings features that you can find on other tools.
Typeform is an easy-to-use tool for designing surveys, forms, and quizzes. The platform focuses on asking one question at a time to create conversational surveys.
Typeform offers 800+ pre-built templates allowing you to customize the selected template and launch your surveys in minutes. Â
For creating engaging surveys with more ease, Typeform is a good option for QuestionPro alternatives. The platform encourages you to create surveys or forms which are fun to be filled.
Price: Basic plan starts at $29/month.
Compared to QuestionPro, Typeform offers an intuitive interface and focuses on visually appealing and fun surveys. However, it is more expensive than other QuestionPro alternatives as it limits the responses and logic jumps.
When compared to other alternatives on the list, Google Forms is a free and easy tool for building online surveys. You can create unlimited surveys if you have a Gmail account.
Google Forms allows you to create surveys or forms using drop-down menus or multiple-choice questions. Â
The platform is, in a true sense user friendly. Anyone can use the software to create surveys with various question types.
Price: Free
Google Forms is free for any user with a Gmail account. However, it is not suitable for researchers looking to create sophisticated and smart surveys. If you want enterprise-grade features, look for QuestionPro alternatives like Voxco or Typeform.
Jotform removes coding from survey creation. If you are looking to create surveys and other forms and need a wide range of integrations, Jotform is an excellent choice.
Jotform enables you to build traditional online forms, i.e., shows respondents one entire form to fill. The platform also offers all its features in all the pricing plans. The only condition is the limited number of responses and forms submissions.
Price: Starts at $29/month.
When compared to other QuestionPro alternatives, Jotform may seem like an excellent choice as it offers all the features in all the price plans. However, the interface is a bit outdated, and most of its templates are dull in style and design. Another downside of Jotform is that while it allows you to rebrand your surveys or forms, a part of JotForm’s design cannot be removed.
Medallia is a cloud-based platform in the experience management industry. It helps you gather feedback from customers and employees through surveys, convert them into insights, and share it within the organization.
Medallia Athena is an AI and ML platform that allows you to detect patterns, uncover opportunities and predict behavior to make smarter business decisions and help you cross-sell.
Price: N/A
Medallia is an excellent choice as an experience management platform. However, in comparison to the other QuestionPro alternatives, it is expensive as it costs for both users and units. The platform also lacks real-time chat support.
Zoho Survey is an online data collection platform that allows you to feed the collected data into the Zoho CRM. It is an easy-to-use software that offers more capabilities than a free tool like Google Forms.
Zoho Survey has a drag-and-drop interface and offers 25+ question types, making it easier for beginners to create engaging surveys.
Price: Free & Plus plan starts at $9/month.
Zoho Survey does not integrate well with external apps. It is meant to be a part of Zoho One. This is a good choice if you want to buy the entire Zoho product. But, it won’t perform well as a stand-alone product.
So, if you are looking for a Survey platform that integrates with other apps, look for QuestionPro alternatives like Voxco or SurveySparrow.
Looking for the best customer experience platform?
We have compiled all the must-have features you should look for in a CX platform.
QuestionPro is an expensive platform in this competitive market. Especially with other companies updating their feature, QuestionPro lacks its application front.
When looking for survey software, it is important to look for a platform that delivers value for the money.
For example, if you are looking for software that offers basic functionalities, you can consider Google Forms.
But, if you want to create powerful and sophisticated surveys with the support of advanced analytics and real-time reporting, you can consider Voxco as an alternative to QuestionPro.
Tip: When looking for a survey software vendor, pick one that
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