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Top 10 QuestionPro Alternatives

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Top X QuestionPro Alternatives cx improvement
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Are you looking for survey software to replace QuestionPro? Did you use it to build online surveys but can’t get used to the interface? Are you looking for software that gives you value for money?

To help make your searching easier, we have created a list of the top ten QuestionPro alternatives. 

There are too many platforms offering unique capabilities to conduct surveys. This makes searching for the right platform quite difficult and confusing.

To compile this list, we have looked through many competitors’ pages and browsed many review websites to help you select a suitable platform.

Whether your priority is the ease of use, pricing, survey features, or additional capabilities, there are many alternatives that will meet your needs. 

Now before we begin our list, let’s learn what QuestionPro is.

What is QuestionPro?

QuestionPro is a survey software for beginners to the enterprise. It is an easy-to-use tool that offers a wide range of features to design a perfect survey for your need.

QuestionPro offers many basic survey functionalities such as 40+ question types, multilingual surveys, logic, and personalization. It also allows you to add graphics, media, and sound to make your surveys fun for respondents.

There are many great functionalities that QuestionPro offers. But it might not be the right software for you. The reasons could be many, some of which we have mentioned in the next section.

Why look for the best QuestionPro alternatives?

We have listed some reasons you may need to look for alternatives.

1. Complicated interface 

QuestionPro software has a complex interface that may be hard to get used to. Ease of use is one of the determining factors. If you are looking for a tool with a user-friendly UI, you should check our list.

2. Lack of options in Survey Designs

QuestionPro is an outdated platform in terms of design and style. It provides basic and limited design elements. There is other software offering better design features with competitive pricing.

3. Expensive packaging

There are three tiers of plan offered by QuestionPro. The essential and advanced plan is pricey and gives access to basic features. There are other platforms offering identical capabilities and more at a more flexible price. 

What are the best alternatives to QuestionPro?

Now that we have discussed what QuestionPro is and why you should consider looking through its alternatives let’s explore the top 10 QuestionPro alternatives.

For a quick overview, we have created a simple table.

Tool

Features

Price

1.  Voxco Insights

  • Flexible data hosting – SaaS or On-premise.
  • Drag-and-drop survey builder.
  • Omnichannel survey platform – Online, Offline, and Phone surveys.
  • Statistical analysis and text analytics. 
  • Real-time data reporting. 

Flexible Price

2.  SurveySparrow

  • Omnichannel management – customer, employee, and product experience.
  • Survey distribution channels – Chat, embedded, video, online, SMS, or QR code.
  • Case Management allows you to tag and resolve negative feedback to stop customer loss.

Basic plan – $19/month

3.  Qualtrics

  • An experience management software – customers, employees, product & brand.
  • Drag & drop survey tool for easy survey creation.
  • Expert Review- analysis tool that assesses your questions in real-time & suggests questions to boost response rates.

Starts at $1500/year

4.  SurveyMonkey

  • Surveys, quizzes, and polls.
  • Survey distribution – Weblink, mobile chat, social media, and email.
  • SurveyMonkey Genuis – An AI tool that reviews your survey questions and gives you a score.

Team Premier Plan – Starts at $25/month

5.  Alchemer

  • Offers 35+ question types, custom branding, skip logic, branching, and more.
  • Data security with disc-level data encryption.
  • Survey distribution via email, website popups, and social media.

Basic plan – $49/month/user

6.  TypeForm

  • Drag and drop survey builder.
  • 800+ pre-built survey templates to speed up survey creation.
  • Share or embed surveys – On Social, Email or embed them on your Website.

Starts at – $35/month

7.  Google Forms

  • Intuitive interface makes survey creation easy for beginners and professionals.
  • AI analytics – result within 48 hours.
  • Cloud-based software – auto-saves forms in google drive.

Free

8.  Jotform

  • Drag-and-drop survey builder for ease of use for beginners.
  • Supports 100 + integrations.
  • Offers 10,000+ templates to customize surveys as needed and launch surveys.
  • Offers integrations with over 30 payment gateways.

Starts at -$29/month

9.  Medallia

  • Data collection from the web, email, social, and in-app.
  •  Anthena AI – helps uncover issues and opportunities to make informed decisions.
  • Journey orchestration – to uncover insights with live journey visualization.

N/A

10.   Zoho Surveys

  • Survey distribution channels – Web links, emails, social media, QR codes, custom domain links, and private group access.
  • Personalization and white labeling to create branded surveys.
  • Zoho Survey integrates with other Zoho apps, like Zoho Analytics and Zoho CRM.

Starts at – $20/month

Tool

Features

Price

1.  Voxco Insights

  • Flexible data hosting – SaaS or On-premise.
  • Drag-and-drop survey builder.
  • Omnichannel survey platform – Online, Offline, and Phone surveys.
  • Statistical analysis and text analytics. 
  • Real-time data reporting. 

Flexible Price

2.  SurveySparrow

  • Omnichannel management – customer, employee, and product experience.
  • Survey distribution channels – Chat, embedded, video, online, SMS, or QR code.
  • Case Management allows you to tag and resolve negative feedback to stop customer loss.

Basic plan – $19/month

3.  Qualtrics

  • An experience management software – customers, employees, product & brand.
  • Drag & drop survey tool for easy survey creation.
  • Expert Review- analysis tool that assesses your questions in real-time & suggests questions to boost response rates.

Starts at $1500/year

4.  SurveyMonkey

  • Surveys, quizzes, and polls.
  • Survey distribution – Weblink, mobile chat, social media, and email.
  • SurveyMonkey Genuis – An AI tool that reviews your survey questions and gives you a score.

Team Premier Plan – Starts at $25/month

5.  Alchemer

  • Offers 35+ question types, custom branding, skip logic, branching, and more.
  • Data security with disc-level data encryption.
  • Survey distribution via email, website popups, and social media.

Basic plan – $49/month/user

6.  TypeForm

  • Drag and drop survey builder.
  • 800+ pre-built survey templates to speed up survey creation.
  • Share or embed surveys – On Social, Email or embed them on your Website.

Starts at – $35/month

7.  Google Forms

  • Intuitive interface makes survey creation easy for beginners and professionals.
  • AI analytics – result within 48 hours.
  • Cloud-based software – auto-saves forms in google drive.

Free

8.  Jotform

  • Drag-and-drop survey builder for ease of use for beginners.
  • Supports 100 + integrations.
  • Offers 10,000+ templates to customize surveys as needed and launch surveys.
  • Offers integrations with over 30 payment gateways.

Starts at -$29/month

9.  Medallia

  • Data collection from the web, email, social, and in-app.
  •  Anthena AI – helps uncover issues and opportunities to make informed decisions.
  • Journey orchestration – to uncover insights with live journey visualization.

N/A

10.   Zoho Surveys

  • Survey distribution channels – Web links, emails, social media, QR codes, custom domain links, and private group access.
  • Personalization and white labeling to create branded surveys.
  • Zoho Survey integrates with other Zoho apps, like Zoho Analytics and Zoho CRM.

Starts at – $20/month

List of 10 best QuestionPro Alternatives

1. Voxco Insights

Launched 45+ years ago Voxco Insights Platform is a global leader in cloud & on-premise feedback management with over 500+ brands in 40+ countries.

Voxco Insights Platform is an excellent alternative for QuestionPro. The platform offers omnichannel survey software and a data analysis platform to conduct sophisticated market research and drive business growth.

Voxco offers versatile capabilities to conduct multimodal survey research with Voxco Online, Voxco CATI, Voxco IVR, Voxco Dialer & Voxco Analytics. It offers an integrated solution to gather data, analyze it and generate interactive reports without leaving the platform.

Features

  • Drag-and-drop interface.
  • Flexible hosting – SaaS or On-premise
  • Omnichannel platform – Online (Web, social media, SMS, and email), Offline (CAPI), and Phone ( Voxco CATI).
  • 200+ languages for survey translation.
  • Personalization and white labeling surveys.
  • CSS customization in surveys.
  • Offers 200+ survey templates.
  • Statistical analysis and Cross-tabs.
  • Real-time reporting.
  •  Secure portal to share results with teams and clients.

Pros

  • Voxco Audience enables you to create targeted panels from a pool of 10M+ respondents using 90+ data profiling points.
  • The survey builder offers a wide range of capabilities with 100+ question types, advanced logic and branching, multi-media support, and more.
  • Live survey tracking comes with features like drop analysis, disposition picture, and more.

Price: Flexible pricing. Available on request.

Voxco Insights Platform enables you to design basic as well as complex surveys. Whether you want to check in on employee engagement, gather customer insights or conduct market research, Voxco is one of the great QuestionPro alternatives.

In the duel between Voxco Vs. QuestionPro, Voxco offers a myriad of functionalities for survey creation, data analysis, data security, etc.,

2. SurveySparrow

Launched in 2017, SurveySparrow can be one of your QuestionPro alternatives if you want to conduct simple check-in on your customer or employees.

SurveySparrow enables you to customize your surveys by adding a background image, buttons, CSS, and more. It allows you to create conversational surveys and deploy them via Internet, Mail, Smartphone, and Facebook to gather feedback.

Features

  • Omnichannel management – customer, employee, and product experience.
  • Survey distribution channels – Chat, embedded, video, online, SMS, or QR code.
  • 80+ languages for survey translation.
  • White-label surveys to give your surveys a branded look.
  • Personalization and rebranding of surveys.
  • NPS® surveys with a benchmarking tool.
  • Case Management allows you to tag and resolve negative feedback to stop customer loss.

Pros

  • SurveySparrow offers 24X7 customer support to resolve your queries.
  • It allows survey-takers to answer from their preferred device, i.e., it offers multi-device functionality.
  • It supports matrix question type. You can ask multiple questions at once.

Cons

  • It has limited options available for survey designs.
  • The export data functionality does not display custom answers. You can only read them online.

Price: Personal – basic plan starts at $19/month. Business – Starts at $99/month.

As a QuestionPro alternative, SurveySparrow is a good choice if you want to conduct only online surveys. However, it offers specialized functionalities with different pricing for different users.

3. Qualtrics

Qualtrics is a global leader of the experience management platform. The platform began as survey software but has grown into an enterprise feedback platform.

Qualtrics is an advanced QuestionPro alternative that enables you to design simple and professional surveys using its drag & drop tool, 100+ question types, and more. The platform has predictive analysis to generate actionable insights.

Features

  • An experience management software – customers, employees, product & brand.
  • Drag & drop survey tool for easy survey creation.
  • Expert Review- analysis tool that assesses your questions in real-time & suggests questions to boost response rates.
  • 22 question types and pre-built templates to speed up survey creation.
  • Multiple survey types like NPS®, CES, CSAT, and more.
  • Qualtrics iQ analysis suite provides in-depth data analysis.

Pros

  • A robust library of pre-built survey templates.
  • An AI tool to personalize suggestions for survey questions in real-time.

Cons

  • Lack of options for customization.
  • The platform does not store survey replies automatically. 

Price: Customer XM Program starts at $1500/year.

Qualtrics is an excellent choice as it offers multiple features to help you create successful surveys. However, it is a costly platform compared to other QuestionPro alternatives such as Voxco. You can look at platforms that offer similar capabilities at a much more flexible price.

4. SurveyMonkey

SurveyMonkey is an experience management solution built for a modern business with an AI-driven insights tool. It allows you to perform market research, customer research, employee research, and more without the need to code.

The platform enables you to create complex surveys with 13 question types, survey logic, and more. The interface is user-friendly despite offering so many advanced functionalities.

Features

  • Surveys – customers, employees, and markets
  • Surveys, quizzes, and polls
  • Offers survey features like question randomization, scoring, progress bar, and more.
  • Survey distribution – Weblink, mobile chat, social media, and email.
  • SurveyMonkey Genuis – An AI tool that reviews your survey questions and gives you a score.
  • 200+ survey templates to customize surveys and collect data in minutes.
  • Automatic analysis charts

Pros

  • User-friendly interface
  • AI tool that guides your survey creation with the best suggestions for questions and answers options.

Cons

  • Customer support is limited to email. The phone is available for Business users only.
  • 13 question types.
  • Many capabilities such as white-label surveys, crosstabs, and more are offered under special packages.

Price: Team Premier plans start at $25/user/month.

When compared to other QuestionPro alternatives, SurveyMonkey is expensive with identical capabilities. It offers limited access to basic functionalities for survey design, analysis, and security under special price offers.

5. Alchemer

Alchemer, formerly SurveyGizmo, is a straightforward tool to design surveys, conduct a 360-degree review, and analyze results while maintaining data security.

In their own words, the platform helps organizations of all sizes to understand and transform their engagement strategies with customers, employees, and markets. As a QuestionPro alternative, Alchemer goes head-on with its capabilities.

Features

  • Comes with 35+ question types to create engaging surveys.
  • Offers custom branding, skip logic, branching, and more.
  • Data security with disc-level data encryption.
  • Survey distribution – Email, website popups, and social media.
  • Data visualization with filters to segments data by customers, market, and more.

Pros

  • The platform is easy to set up.
  • It can collect unlimited responses.
  • You can control who can access the data with the security-based user, role, and team.

Cons

  • It is costly in comparison to other tools with identical offerings.
  • The survey design is outdated and dull.
  • Survey translation is difficult to use.

Price: Plan starts at $49/user/month.

Compared to other QuestionPro alternatives in this list, Alchemer looks pricey for offerings features that you can find on other tools.

6. TypeForm

Typeform is an easy-to-use tool for designing surveys, forms, and quizzes. The platform focuses on asking one question at a time to create conversational surveys.

Typeform offers 800+ pre-built templates allowing you to customize the selected template and launch your surveys in minutes.  

For creating engaging surveys with more ease, Typeform is a good option for QuestionPro alternatives. The platform encourages you to create surveys or forms which are fun to be filled.

Features

  • Drag and drop survey builder.
  • 800+ pre-built survey templates to speed up survey creation.
  • Logic jumps to create smart surveys.
  • Multilingual surveys to reach a diverse audience.
  • Easy customization and rebranding – colors, graphics, images, and brand aesthetic.
  • Share or embed surveys – On Social, Email or embed them on your Website.
  • 500+ integrations with Zapier, HubSpot, etc.

Pros

  • Typeform offers an intuitive interface to design beautiful surveys with its drag-and-drop survey builder.
  • Build and design forms, surveys, quizzes, and questionnaires.
  • It integrates with a wide range of applications.

Cons

  • The free plan is limited to 3 forms with 10 questions and no logic jumps.
  • The platform provides only email support. This may cause inconvenience because you need to fill out a form explaining your situation.

Price: Basic plan starts at $29/month.

Compared to QuestionPro, Typeform offers an intuitive interface and focuses on visually appealing and fun surveys. However, it is more expensive than other QuestionPro alternatives as it limits the responses and logic jumps.

7. Google Forms

When compared to other alternatives on the list, Google Forms is a free and easy tool for building online surveys. You can create unlimited surveys if you have a Gmail account.

Google Forms allows you to create surveys or forms using drop-down menus or multiple-choice questions.  

The platform is, in a true sense user friendly. Anyone can use the software to create surveys with various question types.

Features

  • Intuitive interface makes survey creation easy for beginners and professionals.
  • AI analytics – result within 48 hours.
  • Supports real-time collaboration.
  • Integration with Google sheets and external apps.  
  • Cloud-based software.
  • Customization, skip logic and branching to make engaging surveys.
  • Limitless survey creation.

Pros

  • Free and easy to use.
  • Saves your forms automatically in Google Drive.
  • You only need a google account to create surveys.

Cons

  • Limited question types.
  • Suitable for basic and simple surveys.
  • Doesn’t offer on-site surveys.

Price: Free

Google Forms is free for any user with a Gmail account. However, it is not suitable for researchers looking to create sophisticated and smart surveys. If you want enterprise-grade features, look for QuestionPro alternatives like Voxco or Typeform.

8. Jotform

Jotform removes coding from survey creation. If you are looking to create surveys and other forms and need a wide range of integrations, Jotform is an excellent choice.

Jotform enables you to build traditional online forms, i.e., shows respondents one entire form to fill. The platform also offers all its features in all the pricing plans. The only condition is the limited number of responses and forms submissions.

Features

  • Drag-and-drop survey builder for ease of use for beginners.
  • Supports 100 + integration.
  • Offers 10,000+ templates to customize surveys as needed and launch surveys.
  • Personalization and rebranding for branded look and feel.
  • Offers integrations with over 30 payment gateways.

Pros

  • User-friendly platform to design engaging forms.
  • Wide variety of templates available for customization to speed up the process.
  • You can edit each form using CSS in the advanced survey editor.

Cons

  • Navigating through the platform may be confusing.
  • You can only create simple and basic surveys.

Price: Starts at $29/month.

When compared to other QuestionPro alternatives, Jotform may seem like an excellent choice as it offers all the features in all the price plans. However, the interface is a bit outdated, and most of its templates are dull in style and design. Another downside of Jotform is that while it allows you to rebrand your surveys or forms, a part of JotForm’s design cannot be removed.

9. Medallia

Medallia is a cloud-based platform in the experience management industry. It helps you gather feedback from customers and employees through surveys, convert them into insights, and share it within the organization.

Medallia Athena is an AI and ML platform that allows you to detect patterns, uncover opportunities and predict behavior to make smarter business decisions and help you cross-sell.

Features

  • Data collection from the web, email, social, and in-app.
  • Social review and reputation management.
  • Offers real-time analytics.
  • Text analytics for qualitative data analysis.
  • AI-driven action management.

Pros

  • Anthena AI – help uncover issues and opportunities to make informed decisions.
  • In-depth reporting – explore themes across segments or data sources.
  • Journey orchestration – to uncover insights with live journey visualization.

Cons

  • Not an easy-to-use tool for many users.
  • Lack of survey templates as a survey platform.
  • Extremely expensive in comparison to alternatives.

Price: N/A

Medallia is an excellent choice as an experience management platform. However, in comparison to the other QuestionPro alternatives, it is expensive as it costs for both users and units. The platform also lacks real-time chat support.

10. Zoho Survey

Zoho Survey is an online data collection platform that allows you to feed the collected data into the Zoho CRM. It is an easy-to-use software that offers more capabilities than a free tool like Google Forms.

Zoho Survey has a drag-and-drop interface and offers 25+ question types, making it easier for beginners to create engaging surveys.

Features

  • Drag-and-drop survey builder.
  • Survey distribution channels – Web links, emails, social media, QR codes, custom domain links, and private group access.
  • Personalization and white labeling to create branded surveys.
  • Multilingual surveys to gather data from diverse audiences.
  • Offers real-time and custom reports.

Pros

  • Zoho Survey integrates with other Zoho apps, like Zoho Analytics and Zoho CRM.
  • Intuitive interface to design engaging surveys.
  • Offers 200+ survey templates to customize as per your needs.

Cons

  • User interface is not seamless – it takes time to learn how to navigate through the platform.
  • Limited integration.
  • The platform is an extension of Zoho One and doesn’t offer much advantage as a stand-alone product.

Price: Free & Plus plan starts at $9/month.

Zoho Survey does not integrate well with external apps. It is meant to be a part of Zoho One. This is a good choice if you want to buy the entire Zoho product. But, it won’t perform well as a stand-alone product.

So, if you are looking for a Survey platform that integrates with other apps, look for QuestionPro alternatives like Voxco or SurveySparrow.

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Wrapping up

QuestionPro is an expensive platform in this competitive market. Especially with other companies updating their feature, QuestionPro lacks its application front.

When looking for survey software, it is important to look for a platform that delivers value for the money.

For example, if you are looking for software that offers basic functionalities, you can consider Google Forms.

But, if you want to create powerful and sophisticated surveys with the support of advanced analytics and real-time reporting, you can consider Voxco as an alternative to QuestionPro.

Tip: When looking for a survey software vendor, pick one that

  • offers the most functionalities at competitive pricing,
  • offers personalized demonstration to familiarize you, and
  • enables you to take the survey a fun experience for the respondents.

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

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