Voxco IVR Survey Software
Best in class interactive voice response survey system. Boost productivity by using smart omnichannel routing, advanced call queue management & automated workflows.
Trusted by 450+ global clients in 40+ countries
Voxco IVR is the perfect fit for
25+ Years of Experience
On-Premise / Cloud Hosting Options
1B+ Survey Completes Annually
IVR surveys & messaging
Voxco IVR is a state-of-the-art Interactive Voice Response survey system. It gives you an easy and cost effective way to deliver self-completion surveys and automated messages to a broad audience.
In survey mode, respondents answer questionnaires any time they like through simple touch tone interaction on their phone.
In messaging mode, the Voxco IVR system broadcasts messages for customer satisfaction programs.
Improve survey response rates with multiple
Inbound mode IVR
Manage incoming respondents call. Collect answers using keypad. Ideal for customer & patient satisfaction programs based a permanent phone number.
Outbound mode IVR
Collect customer feedback at scale with self complete pre recorded IVR surveys. Ideal for measuring customer satisfaction across multiple touch points.
Mixed mode IVR
Conduct self-administered IVR surveys while managing incoming CATI calls with call hold, intelligent routing or self serving options.
Boost Productivity. Set up IVR system instantly! Access the most user friendly IVR System used by 450+ brands around the world.
VOXCO CATI SURVEY SOFTWARE
> Call Management
> Advanced Call Queue
> Remote Coaching Options
> Advanced Reporting
VOXCO CLOUD BASED DIALER
> Predictive Dialer
> Preview Dialer
> Hybrid Dialer
> Power Dialer