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We have rolled out six new powerful feature updates as a part of our ongoing CX and research capabilities-building initiatives.
The new features are a part of Voxco Research’s user capabilities-building initiatives. Within the last year, Voxco has added five new features. Now again, it’s launching six new powerful features that will transform how its users gather, measure, uncover, and act on data.
“We believe there’s tremendous potential in the delightful process of survey creation, especially in how a user exercises control on our survey platform. Our upcoming features aim to diminish the barrier between the user and platform security and give more power to the users.”
-Sumit Aneja, CEO
With this new update, access Voxco Survey Platform (Online + Multimode) with a 2nd authentication factor via email to strengthen access security. In addition to the username and password, users need an additional verification factor to access the Voxco environment.
Design your NPS® surveys with a customized follow-up question to gather insight into the NPS® score. Ask an open-ended question based on the scores of promoters, passives, or detractors.
With this update, open text is automatically analyzed to recognize the sentiment of the text in real-time.
With the trends chart, users can make better decisions that align with what their target customers actually want. Monitor changes in customer sentiment with respect to time.
With an existing set of robust features, Voxco ensures a seamless end-to-end solution for more than 500+ enterprises looking to gather feedback, measure sentiment, uncover insights & act on them. It empowers organizations to conduct insightful research, uncover actionable insights, and fuel customer experiences.
Join the network of 500+ happy survey creators.
Explore all the survey question types possible on Voxco