Mobile Banking Survey Template

Get detailed insights into how your mobile banking offerings perform!

Survey Templates 09

Mobile Banking Survey

Here's a sneak peek

Finance surveys have been mobile friendly for a while now, but for many banks, they’re an afterthought. This needs to change – With over 57 million mobile banking users in the USA itself, it is becoming the primary mode for many to communicate and transact with financial institutions. With Voxco’s Mobile banking survey template, you can easily understand how customers are interacting with your services, and identify opportunities for growth.

Our Mobile banking survey template can help you:

  • Understand customer preferences
  • Plan marketing and sales campaigns more effectively
  • Identify key areas for improvement in your services
  • Understand how different segments of your user base interact with your services

Download our Mobile Banking Survey Template

Why Voxco’s your best bet for Mobile banking surveys

With our mobile banking survey templates, financial institutions can better understand their customers. Be it simple banking, trading or even cryptocurrency, our survey software can help you identify customer preferences, and directly gain feedback from within the app itself. Mobile banking surveys can help your organization deliver better services, improve customer experience and reduce churn.

Why Voxco’s omnichannel survey software is best suited for mobile banking surveys:

  • Reach respondents via any channel – Telephonically, online or face to face.
  • Integrate surveys into your mobile apps
  • Easy on boarding with our best in class service and support
  • Develop powerful surveys with drag and drop functionality
  • Dynamic dashboards analytics which bring your data to life

Top questions you should be asking in a market segmentation survey

q) How would you describe your overall satisfaction with “insert bank name here” and its services?

q) How many apps for finance purposes do you have installed on your device?

q) In the last 3 months, have you made any purchases via your smartphone or tablet?