Sales Dialer

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Market research 04 12
Sales Dialer cvr

What is a sales dialer?

A sales dialer is a software solution that can help businesses speed up cold calling. Most manual dialing solutions are not great for productivity. Sales dialers can interface with predefined lists for callers and combined with an auto dialer software helps boost call center productivity. When agents hang up, sales dialers automatically dial the next number.

Why should you use a sales dialer in your organization?

Sales dialers help drive efficiency at the workplace. Your sales team wasting time dialing numbers is an unnecessary cost to your organization. Sales dialers make the entire process faster and less tedious for your agents. 

Any B2B or B2C company making outbound calls needs to invest in a sales dialer.

Sales Dialer

Getting a sales dialer up and running

The efficiency of your sales dialer depends on a few factors. The key is to ensure you have good contact data. You can subscribe to databases to get access to high quality customer data. A sales dialer also greatly depends on the telephony solution employed by your business. Do you have an automatic call distributor? Or do you have a virtual call center software setup?

All of these factors have a role to play in determining your sales dialer efficiency.

See what question types are possible with a sample survey!

Types of sales dialers

Auto-connect dialers

This type of sales dialer can call multiple numbers at once, and transfer the call immediately to a free agent when a caller picks up. This allows for maximizing the number of calls your contact center is able to conduct in a day.

Systematic dialers

Systematic sales dialers allow managers to load in multiple contact lists. The moment an agent hangs up the call, the systematic dialer dials the next number in the list. These can work with the list in your CRM. Systematic dialers can also allow you to leave voicemails.

Switch to Voxco Telephony System to improve your Call Center Productivity by 40% or more 

Voxco CATI

Powerful phone survey software with advanced telephony features for contact centers of call centers of all sizes

Voxco IVR

Automated interactive voice response survey software with auto call detector, advanced call routing system & manual TCPA compliance.

Voxco Dialer

Power, Predictive, Preview and Hybrid modes. Tailor your dialling method to each project.

Survey organizations around the world have maximized their phone survey ROI with the advanced features, hosting options, seamless telephony integration, and flexible pricing of our CATI software.

Voxco Sales Dialer solution

single click

Single click calls

A single click is all you need to get your call center productivity going Voxco’s sales dialer.

Better productivity

Increase productivity

Streamline the outbound calls process. Log all your leads and prospects and balance productivity.

blended call

Blended calls

Blend inbound and outbound calling operations with a sales dialer solution that is capable of turning even incoming calls into a sale. Voxco’s IVR software can help direct callers to where you want them to go quickly.

Voxco telephony solutions

call monitoring

Call monitoring software

Voxco’s call monitoring software provides users with a comprehensive suite of tools to help you know exactly what is going on with your agents. Give your supervisors the ability to monitor and coach agents in real time, ensuring that prospects aren’t lost. Powerful dashboards give you live updates on important performance data.

call management

Call management system

Easily manage all your call related tasks for your sales dialer with Voxco’s powerful call management system. Improve your performance in important metrics for your organization.

IVR 1

Voxco IVR

An Interactive Voice Response system which gives you an easy way to conduct surveys and direct your callers to free agents efficiently. Combines well with an Automatic Call Distribution system to help maximize your sales dialer efficiency.

ACD 2

Automatic Call Distributor

Easily direct incoming calls to agents who are free and qualified to deal with the issue at hand with voxco’s automatic call distributor. Keep your customers waiting for as little time as possible.

Why Voxco?

Omnichannel reach 2

Omnichannel reach

Blend data from Sales Dialer calls, online feedback from customers, and one-to-one interactions to develop a holistic picture about your organization. With Voxco you can engage with your customer across all channels.

Best in class support 1

Best in class support

Our class leading customer support teams can help you get on the Voxco Sales Dialer platform with no downtime and ensure you get maximum productivity.

hosting

Custom hosting options

Whether it’s an on-premise hosting option or a custom SaaS hosting plan to meet your security and privacy requirements, we’ve got you covered.

TCPA 01 2

TCPA Compliant

With Voxco’s TCPA Connect, Sales Dialer users based in the USA get access to multiple manual based dialing modes to boost manual dialing productivity.

See what our clients say about Voxco

See what question types are possible with a sample survey!

Sales Dialer FAQs

A sales dialer is a software solution designed to speed up the pace of the sales calling process.

Both. Sales dialers need communications equipment that is leveraged by software to optimize the sales call process.

Yes. Voxco’s omnichannel telephony solutions can interface with a sales dialer to help maximize overall workplace productivity.

Yes. Sales dialers generate a lot of data that can be used for analytics and therefore require storage.

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Voxco’s platform helps you gather omnichannel feedback, measure sentiment, uncover insights and act on them.

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Great Research
Fast Insights
Best-in-class ROI

Voxco’s platform helps you gather omnichannel feedback, measure sentiment, uncover insights and act on them.

Join 500 + global clients across 40+ countries