Professional Services

Survey project support to make you stronger.

You don’t have to do it alone.

Over the past 25 years, we have become experts in all things survey. And that helps us pair the benefits of our powerful survey software with the flexible offerings of our knowledgeable Professional Services team. However you work with survey tools, we can help in a number of unique ways.

One-time complex projects

We’ve got all the basic question types covered. The strengths of our web survey design tool are its advanced survey abilities. Voxco Online survey software can easily handle sophisticated logic, multiple rotations, advanced skip patterns, and multi-media files; it has multi-language capability, automatic device detection, and much more. All of that, and it is still easy to use.

End-to-end project management

Reduce your call center’s costs by creating an optimal balance between site locations and home offices. Voxco CATI telephone survey software works across single and multiple call center sites.

With easy, secure remote access your interviewers, home field agents and outsourced interviewers can work from anywhere. Supervisors can safely access their management modules through remote connection.

Project overflow

Falling behind or becoming overwhelmed with a temporary increase of survey projects? Let Voxco handle the overflow. Our experienced team always have the bandwidth to quickly and expertly jump in and provide scripting or project management as needed. Let us know how we can help get things under control, and we’ll dive right in.

Transition services

Once you commit to switching to a better survey software, our transition services team jumps into action. We work in off-hours and train users in batches to minimize your downtime. Our transition services packages include time for our team to manage the most essential data transfer and survey replication projects to ensure that your team is in-field and productive ASAP.

Services by request

Our team offers on-demand services for all needs to help build your expertise and productivity, and all at a price that makes sense. That includes call center consulting, database optimization and custom trainings on the topics of your choosing. We’re here to make you stronger.

Request a Professional Services Quote

We can provide a fixed pricing sheet or a personalized quote for a specific survey project. Let us know what you’re planning and how we can help!
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