
What is competitive benchmarking?
What is competitive benchmarking? SHARE THE ARTICLE ON Share on facebook Share on twitter Share on linkedin Table of Contents Companies are constantly engaged in
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore VoxcoÂ
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore VoxcoÂ
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
SHARE THE ARTICLE ON
Market research is a vital component of any successful business strategy. It provides valuable insights into customer preferences, competitor analysis, and industry trends, enabling companies to make informed decisions and gain a competitive edge.
However, conducting market research traditionally can be a cumbersome process involving manual data collection, extensive paperwork, and time-consuming analysis. Thankfully, the advent of online survey software has revolutionized market research, making it more efficient, cost-effective, and accessible to businesses of all sizes.
In this blog, we will explore how to streamline the market research process using online survey software and unleash its full potential.
Related: The Voxco Guide to Marker Research
Before delving into the world of online survey software, it’s crucial to define clear research objectives and identify the target audience. Understand what specific information you aim to gather and who your ideal respondents are. Having well-defined objectives will guide you in creating relevant survey questions and selecting appropriate survey features, ensuring you collect data that aligns with your business goals.
There are numerous online survey software options, each offering unique features and functionalities. Take the time to research and compare different platforms to find one that best suits your market research needs. Key factors to consider include the survey design flexibility, question types, data analysis capabilities, and user-friendly interface. Some popular options to consider are SurveyMonkey, Google Forms, Typeform, and Qualtrics.
Crafting a well-structured survey is essential to obtaining reliable and actionable data. Start with a compelling introduction to engage respondents and clearly explain the purpose of the survey. Organize your questions logically, and use various question types, such as multiple-choice, rating scales, and open-ended questions, to capture a wide range of responses.
Be mindful of the survey length to prevent respondent fatigue, as overly long surveys may lead to incomplete or biased responses. Additionally, consider incorporating skip logic, which directs respondents to relevant questions based on their previous responses. This not only improves the user experience but also ensures more accurate data collection.
In today’s digital era, many survey respondents use mobile devices. Thus, it is crucial to ensure that your online survey is mobile-responsive. A mobile-friendly survey allows respondents to participate effortlessly on their smartphones or tablets, expanding your reach and increasing response rates.
Online survey software offers various features to optimize data collection efficiency. Utilize features such as survey distribution through email invitations, social media, and website embedding to reach a wide audience. Moreover, consider using pre-populated data or custom variables to personalize the survey for each respondent and improve response rates.
Setting up automatic reminders for non-respondents can encourage greater participation and ensure a more comprehensive dataset. These features not only streamline the data collection process but also provide real-time insights to act upon promptly.
To extract the most value from your survey data, consider integrating your online survey software with analytics tools. Many survey platforms allow seamless integration with data analysis tools like Google Analytics, Excel, or SPSS. This integration simplifies organizing and analyzing data, enabling you to identify patterns, draw meaningful conclusions, and make informed decisions.
Data security is a paramount concern in any research process, especially when collecting sensitive information from respondents. Choose an online survey software provider that ensures robust data encryption, secure data storage, and compliance with relevant privacy regulations like GDPR (General Data Protection Regulation) or CCPA (California Consumer Privacy Act). Prioritize protecting the anonymity and confidentiality of your respondents to foster trust and encourage honest feedback.
Once the data collection phase is complete, it’s time to analyze the gathered data. Utilize the data analysis features offered by your chosen survey software to create visualizations, charts, and graphs to help you interpret the results more effectively. These visual representations simplify complex data sets, making it easier to identify trends, outliers, and actionable insights.
Now we’ll look at how Voxco can help you carry out all these steps with ease.
Voxco is a robust survey software platform that has been designed to streamline the market research process, enabling businesses and researchers to gather valuable insights efficiently and effectively. With its array of features and user-friendly interface, Voxco offers several ways to optimize data collection and analysis, making it a valuable tool for conducting market research. In this article, we will explore how Voxco survey software helps streamline the market research process.
Voxco offers many question types and design options, allowing researchers to create highly customizable surveys tailored to their specific research objectives. From multiple-choice questions to open-ended responses, rating scales, and matrix questions, Voxco ensures that researchers can capture diverse data types and explore different facets of the research topic.
Voxco supports various data collection methods, including online surveys, mobile surveys, telephone surveys, and face-to-face interviews. This multi-channel approach broadens the reach of market research, enabling researchers to engage with a more diverse and representative audience. With Voxco’s mobile responsiveness, respondents can easily participate in surveys using their smartphones or tablets, increasing participation rates.
Voxco provide real-time data collection capabilities, enabling researchers to monitor survey responses as they come in. This feature is particularly valuable for time-sensitive research projects or those requiring quick responses. The real-time data analysis dashboard provides instant insights, allowing researchers to adapt their approach, adjust the survey if necessary, or identify emerging trends promptly.
Voxco simplifies the survey distribution process by offering automated email invitations to selected respondents. This automation saves time and effort, ensuring that surveys reach the intended audience promptly. Additionally, researchers can set up automatic reminders for non-respondents, encouraging higher response rates and maximizing the completeness of the collected data.
Voxco’s skip logic and piping features enhance the respondent experience by tailoring the survey based on individual responses. Skip logic directs respondents to relevant questions based on previous answers, ensuring they only encounter questions pertinent to their experiences. Piping enables the inclusion of previous responses within subsequent questions, enhancing personalization and survey engagement.
To streamline the data analysis process, Voxco allows integration with various analytics tools like SPSS and Excel. Researchers can easily export survey data and perform in-depth analysis using their preferred software, identifying patterns and trends to make data-driven decisions.
For businesses conducting research across diverse regions, Voxco offers multi-language support. Researchers can create surveys in multiple languages, allowing respondents to provide feedback in their native tongues. This feature eliminates language barriers, ensuring language preferences do not hinder data collection and research outcomes.
Data security is paramount in market research. Voxco prioritizes data protection by offering robust encryption and secure storage measures, ensuring the confidentiality and anonymity of respondents. The platform also complies with international privacy regulations such as GDPR and CCPA, instilling trust among respondents and promoting honest and accurate responses.
Voxco survey software proves to be a powerful ally in streamlining the market research process. Its versatility in survey creation, multi-channel data collection, real-time analysis, and automation of distribution and reminders significantly accelerates the data collection phase. The platform’s advanced skip logic and piping enhance the user experience, while integration with analytics tools facilitates comprehensive data analysis. With multi-language support and stringent data security measures, Voxco ensures that researchers can conduct market research seamlessly and derive valuable insights to inform business strategies and stay ahead of the competition. Whether a small-scale survey or a large-scale research project, Voxco equips researchers with the tools they need to conduct market research efficiently and effectively.
Top 50 Market Research Firms worldwide trust Voxco for market research.
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