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Erfassen Sie wertvolles Feedback, um den Weg des Kunden über verschiedene Kanäle zu verstehen & holen Sie ihn dort ab, wo er sich befindet (online, persönlich, telefonisch).
Sie als Versicherungsanbieter können intensiver mit Kunden in Kontakt treten, deren Erfahrungen mit Ihren Dienstleistungen wirklich verstehen und Ihren Net Promoter Score (NPS) erhöhen.
Treffen Sie datengesteuerte Entscheidungen, um Ihre Geschäftsausrichtung zu priorisieren, Ressourcen zu verwalten, Ansprüche zu überprüfen, Dienstleistungen anzupassen und vieles mehr.
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Insurance survey software facilitates the creation of internal (employee satisfaction) and external (customer feedback, post-claim surveys) insurance surveys. Understanding consumer and/or employee sentiment toward insurance can help organizations develop effective strategies to target their audience. Feedback from insurance surveys allows insurance recommendations to be made to consumers based on their needs. A smart survey solution is a tool that can help organizations achieve just that.
An insurance survey software is an important tool that helps achieve a range of different objectives, such as:
An insurance bonus is an additional sum that is added to the basic sum assured in a life insurance policy.
These are a few key benefits of conducting insurance surveys:
The following are a few benefits of choosing Voxco as your insurance survey software:
Voxco’s Omnichannel Survey Software enables you to connect with respondents across multiple channels, on the platforms that they prefer. This helps maximise your survey responses.
Regardless of whether you require internal (employee satisfaction) or external (customer feedback), Voxco has you covered.
Voxco enables you to run quick cross-tabulations with one-click drag and drop for speedy data visualization.
Voxco’s skilled and experienced call center guidance team always has your back, and can provide support on any inquiries you may have.