Voxco and Ascribe Join Forces to Enhance Your Research Capabilities
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Get exclusive insights into research trends and best practices from top experts! Access Voxco’s ‘State of Research Report 2024 edition’.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Get exclusive insights into research trends and best practices from top experts! Access Voxco’s ‘State of Research Report 2024 edition’.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
SHARE THE ARTICLE ON
The legacy system has been around since businesses could first use computers to track financial information, inventory, and more. The name legacy system comes from the fact that these types of systems often remain in place well after their manufacturer stops supporting them – like an old computer you can’t get rid of because it still runs your favorite programs and files. If you don’t know how to manage the legacy system, you may run into problems that can cause damage to the business.
One of the main reasons that businesses fail to innovate and grow is because they’re limited by their legacy systems. Every time you make changes to your business, whether it’s expanding or implementing new software, you need to consider how that change might affect your legacy system, which can be costly and difficult to fix later.
Download our guide to read the insights to supercharge your customer experience programs.
The term Legacy System refers to an outdated system or technology that has been replaced with something new and more efficient but continues to be used in the workplace due to changing infrastructure, workflow, economic reasons, and/or employee preference.
These are outdated systems that have been in place since the beginning of the business, whether it’s a physical system or a computerized database.
legacy systems are older computer systems that haven’t been updated in years, sometimes decades. They still serve some purpose, but their functionality has probably changed over time and the programming language used to create them may be outdated and difficult to work with, if any changes need to be done or fix bugs. That is why many organizations prefer to move away from legacy systems and update their software systems to something newer and easier to work with.
Legacy systems can cause big problems. Systems not designed to scale or deal with modern demands can often put a company at a competitive disadvantage and cripple growth opportunities. Expensive upgrades, long development times, and cumbersome are some of the drawbacks of using legacy systems.
According to a report, It is estimated that 25% of IT budgets are spent on maintenance and support of legacy systems. And over time, costs will inevitably increase as technology advances. When a system becomes outdated, there is no one to turn to if the system fails.
It’s better to be proactive and migrate to new technology. Legacy systems can negatively impact performance: Slow loading screens, long load times, and a jumbled user experience all contribute to poor satisfaction levels.
Legacy systems are often created with limited security in mind, today’s more advanced hacking techniques can lead to some serious security breaches.
As cyber-crime becomes ever more prevalent, staying on top of any potential vulnerabilities is critical. Putting data at risk of a breach can adversely harm the reputation of a company.
The need to interface with older systems can cause long development cycles. It limits growth opportunities and leaves less room for innovations. Businesses are missing out on valuable opportunities, long-term profitability, and competitiveness because of legacy systems. Using an old system can hurt businesses and lead to costly errors, and increase costs.
Integration is a critical problem that every business can face. Newer technologies will often not support interaction with an old legacy system. Legacy systems are built on old technology, thus they’re incompatible with today’s more modern solutions.
This leaves an organization in a tough spot, where they must choose between upgrading their old systems or continuing to use them. It limits their ability to adapt and grow as they want.
Today companies must adhere to a tight set of compliance standards. A legacy system may not be able to keep up with these laws as they change.
Many companies hold sensitive data relating to customer information. Once that data falls into unauthorized hands, it could be extremely damaging for a company’s reputation as well as its revenues.
That’s why privacy and security compliance are so important—they are meant to protect customers and companies from potential harm caused by serious breaches of data protection regulations.
See Voxco survey software in action with a Free demo.
Some of the reasons why companies continue to use legacy systems –
For many businesses, systems that worked well a decade ago are now outdated and a hindrance to innovation. Legacy systems can be costly to maintain, hard to upgrade, and even difficult to access securely.
If you think about how computers and software used to be 20 or 30 years ago, these old systems were slow, difficult to use. Modernization allows companies to move away from these types of systems and make their work easier, more efficient, and ultimately less costly.
Legacy modernization can cost millions of dollars and take months or even years to complete but it’s something every growing company will eventually need. Before deciding whether the company needs to modernize, ask these questions:
If the answer is yes to any of those questions, now might be a good time for a change.
You’ve probably heard of huge companies like Delta Airlines or Coca-Cola migrating their legacy applications over to cloud platforms. But is it something your business should consider too?
The negative impacts of having a legacy system can be immense. As a result, moving to cloud platforms is an excellent choice. Cloud migration is easier. It lowers the risk of a system failure. The data can be accessed from anywhere.
It is also cost-effective and secure.
Data migration includes multiple processes since it is not as simple as copying data from one system and pasting it into another. First existing data must be extracted. Because this data might be spread across numerous platforms, it’s critical to compile it appropriately.
Make sure to transform data for matching the new formats. To prevent quality issues, get rid of the data that is incomplete, duplicated, or not correctly structured. Finally, validate the data to confirm that it can be read and used by the new solution.
Unfortunately, legacy systems often hold businesses back and prevent them from running as smoothly as they could be. You might be sitting on a goldmine that’s hindering your company’s progression by sticking with these old systems. It’s time to face facts and upgrade to something more user-friendly.
You may find that adopting new technology or investing in infrastructure improvements isn’t just something you want to do but it may be necessary for achieving the company goals. When things change, so must our tools.
Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
We have developed a guide which gives you an all around view of customer loyalty
Read more
We use cookies in our website to give you the best browsing experience and to tailor advertising. By continuing to use our website, you give us consent to the use of cookies. Read More
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
hubspotutk | www.voxco.com | HubSpot functional cookie. | 1 year | HTTP |
lhc_dir_locale | amplifyreach.com | --- | 52 years | --- |
lhc_dirclass | amplifyreach.com | --- | 52 years | --- |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_fbp | www.voxco.com | Facebook Pixel advertising first-party cookie | 3 months | HTTP |
__hstc | www.voxco.com | Hubspot marketing platform cookie. | 1 year | HTTP |
__hssrc | www.voxco.com | Hubspot marketing platform cookie. | 52 years | HTTP |
__hssc | www.voxco.com | Hubspot marketing platform cookie. | Session | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_gid | www.voxco.com | Google Universal Analytics short-time unique user tracking identifier. | 1 days | HTTP |
MUID | bing.com | Microsoft User Identifier tracking cookie used by Bing Ads. | 1 year | HTTP |
MR | bat.bing.com | Microsoft User Identifier tracking cookie used by Bing Ads. | 7 days | HTTP |
IDE | doubleclick.net | Google advertising cookie used for user tracking and ad targeting purposes. | 2 years | HTTP |
_vwo_uuid_v2 | www.voxco.com | Generic Visual Website Optimizer (VWO) user tracking cookie. | 1 year | HTTP |
_vis_opt_s | www.voxco.com | Generic Visual Website Optimizer (VWO) user tracking cookie that detects if the user is new or returning to a particular campaign. | 3 months | HTTP |
_vis_opt_test_cookie | www.voxco.com | A session (temporary) cookie used by Generic Visual Website Optimizer (VWO) to detect if the cookies are enabled on the browser of the user or not. | 52 years | HTTP |
_ga | www.voxco.com | Google Universal Analytics long-time unique user tracking identifier. | 2 years | HTTP |
_uetsid | www.voxco.com | Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie. | 1 days | HTTP |
vuid | vimeo.com | Vimeo tracking cookie | 2 years | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
__cf_bm | hubspot.com | Generic CloudFlare functional cookie. | Session | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_gcl_au | www.voxco.com | --- | 3 months | --- |
_gat_gtag_UA_3262734_1 | www.voxco.com | --- | Session | --- |
_clck | www.voxco.com | --- | 1 year | --- |
_ga_HNFQQ528PZ | www.voxco.com | --- | 2 years | --- |
_clsk | www.voxco.com | --- | 1 days | --- |
visitor_id18452 | pardot.com | --- | 10 years | --- |
visitor_id18452-hash | pardot.com | --- | 10 years | --- |
lpv18452 | pi.pardot.com | --- | Session | --- |
lhc_per | www.voxco.com | --- | 6 months | --- |
_uetvid | www.voxco.com | --- | 1 year | --- |