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We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
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Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Get exclusive insights into research trends and best practices from top experts! Access Voxco’s ‘State of Research Report 2024 edition’.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
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Take a peek at our powerful survey features to design surveys that scale discoveries.
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We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
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Creating a survey requires time and work if you want to see results. You need to consider many factors, including the look and feel of the survey, the question wording and sequence, who will receive it, and the ideal time to deliver it. To ensure that you receive the most out of your survey and leverage it to its full potential, create SMART survey design based on the concept of SMART goals.
SMART surveys refer to surveys that are designed and executed using the principles of SMART goal-setting. The acronym stands for specific, measurable, achievable, relevant, and time-bound, and it provides a framework for creating effective and goal-oriented surveys.
The goal of this survey type is to ensure that the survey objectives are well-defined, the metrics for measuring success are clear, the targets are realistic, the questions are relevant, and the survey process is time-bound. By incorporating these principles into survey design, organizations and researchers can obtain valuable insights, make informed decisions, and achieve their desired outcomes.
Let’s look at the key characteristics and principles that makes up the concept of SMART survey design:
SMART surveys have clearly defined and specific objectives. By creating this kind of survey, you focus on gathering precise information and insights about a particular topic or goal.
Such surveys incorporate measurable indicators and metrics to assess the progress and success of the survey. These metrics ensure that your survey results are quantifiable.
Set targets and goals that is feasible within the available resources and constraints. They consider factors such as the target population, sample size, and resources required for successful survey execution.
It enables you to ask questions directly relevant to the survey objectives and the respondent’s experience. Each question must be carefully crafted to provide meaningful insights and contribute to the overall goal of the survey.
With SMART surveys, you can establish time-bound deadlines and milestones for different stages of the survey process. Clear timelines for survey launch, data collection, analysis, and reporting ensure that the survey progresses within a specific timeframe.
By incorporating these characteristics and principles into survey design, SMART surveys become effective tools for gathering valuable data, making informed decisions, and achieving desired outcomes. They promote efficiency, accuracy, and goal-oriented survey processes.
40+ Question Types, advanced logic, branching, CSS customization, white-label, multi-lingual surveys, and more.
SMART surveys offer several advantages over traditional surveys. Here are some key benefits:
Let’s dive in.
SMART surveys automate various aspects of the survey process, such as data collection, analysis, and reporting. This automation saves time and effort for both the survey creator and respondents. You can also use skip logic and branching to tailor the survey experience based on respondents’ answers, making the process more efficient and focused.
SMART surveys eliminate the need for printing paper questionnaires or hiring personnel to collect and input data. Online survey tools, like Voxco, offer cost-effective solutions for creating and distributing surveys, reducing costs associated with traditional survey methods. Additionally, real-time data analysis capabilities eliminate the need for manual data processing, further saving time and resources.
SMART surveys can provide a more engaging and user-friendly experience compared to traditional surveys. They often feature interactive elements, such as sliders, drag-and-drop options, and multimedia content, making the survey experience more visually appealing and interactive. This can lead to higher response rates and more accurate data as respondents are more likely to complete the survey.
SMART surveys enable real-time data analysis, allowing survey creators to access and analyze data as it is collected. This immediate feedback can provide valuable insights and inform decision-making processes promptly. Real-time data analysis tools also enables quick identification of trends, patterns, and outliers, which can be crucial for making informed business or research decisions.
SMART surveys can include features like built-in data validation, which helps ensure the accuracy and consistency of responses. They can also offer automated error checks and skip patterns that guide respondents through the survey, minimizing potential errors or omissions. These features contribute to higher data quality and reliability, reducing the need for manual data cleaning and improving the overall integrity of the survey results.
Overall, SMART surveys offer numerous advantages, including increased efficiency, cost-effectiveness, improved user experience, and real-time data analysis. These benefits make them a popular choice for organizations and researchers seeking to gather data quickly, accurately, and with minimal resources.
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Designing SMART surveys involves incorporating the principles of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goal-setting into the survey design process. Here’s how you can apply the SMART framework to different aspects of survey design:
By applying the SMART principles to your survey design, you can enhance the effectiveness and efficiency of your surveys, ensuring that they yield valuable insights and actionable data.
Create an actionable feedback collection process.
SMART surveys utilize advanced technologies and techniques to enhance the survey-taking experience and improve the quality of data collected. Here are some applications of SMART surveys:
These surveys are extensively used in market research to gather insights about consumer preferences, behavior, and market trends. They help businesses understand their target audience, evaluate new product ideas, measure customer satisfaction, and make informed marketing decisions.
SMART surveys are employed by organizations to collect feedback from employees regarding their job satisfaction, engagement, work environment, and overall employee experience. These surveys help organizations identify areas for improvement, measure employee morale, and make data-driven decisions to enhance employee satisfaction and productivity.
These are utilized in academic research to collect data from participants for various research studies. They are employed in fields such as social sciences, psychology, education, and healthcare research. SMART surveys enable researchers to collect data efficiently, analyze findings, and draw conclusions based on empirical evidence.
SMART surveys are commonly used to gauge customer satisfaction levels and obtain feedback about products, services, or overall customer experience. These surveys help businesses understand customer needs, identify areas for improvement, and enhance customer loyalty and retention.
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In conclusion, designing SMART surveys by setting specific objectives, choosing measurable metrics, ensuring achievable targets, aligning questions with relevance, and establishing time-bound deadlines is crucial for maximizing the effectiveness and value of surveys. By following the principles of SMART, survey designers can optimize the survey process and obtain meaningful insights to support their goals and objectives.
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