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14 best online survey collection tools
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If you are looking for a way to collect feedback from your customers, employees, or other stakeholders, then a survey collection tool is a great option. But there are too many of those available on the market, so choosing the one that best suits your needs can be difficult. We’re here to help you with that!
In this blog, we have shared the list of the fourteen best survey collection tools you can choose from. We’ll also explain what survey collection tools are, how they can help you in your market research, their types, benefits, must-have features, and more. So let’s get started with the basics.
What is a survey collection tool?
A survey collection tool is a software application that helps you create, distribute, and analyze surveys. It offers a variety of features, such as question templates, survey logic, and data visualization, to help you create effective surveys for various purposes, such as market research, customer satisfaction surveys, employee engagement surveys, etc.
Survey collection tools can be a valuable tool for gathering data that can help you improve your products or services, identify areas for improvement, and make better decisions.
What are the different types of survey collection tools?
There are many different types of survey collection tools available, each with its own strengths and weaknesses. Some of the most common types include
Online survey tools
These tools allow you to create and distribute surveys online. They are often the most convenient and cost-effective way to collect feedback, as they can be accessed by respondents from anywhere with an internet connection. Some popular online survey tools include Google Forms, SurveyMonkey, and Typeform.
Paper survey tools
These tools allow you to create and distribute paper surveys. They are a good option if you need to collect feedback from people who do not have access to the Internet. However, they can be more time-consuming and expensive to administer than online surveys.
Phone survey tools
These tools allow you to conduct telephone surveys. They are a good option if you need to collect feedback from people who are not comfortable using the internet or who do not have access to a computer. However, they can be more expensive than online or paper surveys.
In-person survey tools
These tools allow you to conduct in-person surveys. They are a good option if you need to collect feedback from people who are not comfortable using the internet or who do not have access to a computer. However, they can be more time-consuming and expensive than online or paper surveys.
Here is a table that summarizes the different types of survey collection tools:
Type of survey collection tool | Advantages | Disadvantages |
Online survey tools | Convenient, cost-effective, easy to distribute | Can be impersonal, difficult to reach people who do not have internet access |
Paper survey tools | Personal, easy to understand, can be used with people who do not have internet access | Time-consuming to administer, difficult to track responses |
Phone survey tools | Personal, can be used with people who do not have internet access | Expensive, time-consuming to administer |
In-person survey tools | Personal, can be used with people who do not have internet access | Expensive, time-consuming to administer |
The best type of survey collection tool for you will depend on your specific needs and budget. If you are looking for a convenient and cost-effective way to collect feedback from many respondents, then an online survey tool is a good option. If you need to collect feedback from people who do not have access to the Internet, then a paper survey tool or an in-person survey tool may be a better choice.
What are the benefits of using online survey tools?
As depicted in the image above, there are many benefits to using online survey tools. Here we’ve listed some of the most important ones:
Convenience
Online surveys can be accessed by respondents anywhere with an internet connection. This makes them a convenient option for businesses and organizations that need to collect feedback from many people.
Cost-effectiveness
Online surveys are typically much less expensive than traditional survey methods, such as mail or phone surveys. This is because they do not require postage or a call center.
Speed
Online surveys can be distributed and completed quickly, which can help you get the results you need in a timely manner.
Ease of Use
Online survey tools are typically very easy to use, even for people unfamiliar with survey software. This makes them a good option for businesses and organizations that do not have the resources to hire a professional survey company.
Data Analysis
Most online survey tools offer built-in analysis tools that can help you make sense of your data. This can save you time and money, as you will not need a data analyst to interpret your results.
Flexibility
Online survey tools can be customized to meet your specific needs. You can choose the questions you want to ask, the format of your survey, and the way in which you distribute your survey.
Security
Online survey tools typically offer a high level of security, which helps to protect your data from unauthorized access.
Scalability
Online survey tools can be scaled up or down to meet your needs. This means that you can use the same tool to collect feedback from a small group of people or a large group of people.
Online survey tools offer a number of benefits that make them a valuable tool for businesses and organizations that need to collect feedback from their customers, employees, or other stakeholders.
How to choose the right survey collection tool?
If you are considering using a survey collection tool, there are a few things you should keep in mind:
- The type of survey you need to create will determine the features you need in a survey collection tool.
- The size of your audience will also affect your choice of tool.
- The budget you have available will also be a factor.
Once you have chosen a survey collection tool, you can start creating your surveys and collecting data. With the right tool, you can easily gather the feedback you need to make informed decisions about your business.
List of 14 best online survey collection tools
Here’s a list of 14 popular survey collection tools along with their key features, pros, and cons:
Voxco Survey Software
Here’s a list of 14 popular survey collection tools along with their key features, pros, and cons:
Voxco Survey Software
Voxco is an omnichannel survey platform that provides a range of survey solutions for market research, customer feedback, and other data collection needs.
Features:
- Multi-Mode Data Collection: Voxco allowed users to collect data through various channels, including web surveys, phone interviews (CATI – Computer-Assisted Telephone Interviewing), face-to-face interviews (CAPI – Computer-Assisted Personal Interviewing), and mobile surveys.
- Advanced Question Types: The software offered various questions, including multiple-choice, open-ended, ranking, matrix, and more, allowing for flexible and comprehensive survey design.
- Advanced Analytics: Voxco provided real-time data analysis and reporting features, allowing users to access and visualize survey data as it was collected.
- Real-Time Reporting: Users could access survey results in real time, enabling timely decision-making and analysis.
- Survey Logic and Skip Patterns: Users could implement complex survey logic and branching, ensuring that respondents only answered relevant questions based on previous responses.
- Multilingual Surveys: Voxco supported multiple languages, making it suitable for international research and reaching diverse audiences.
- Sample Management: The software offered tools for sample management and randomization to ensure representative sampling for research studies.
- Data Security and Compliance: Voxco emphasized data security and compliance with industry standards, providing encryption and secure data hosting.
Pros:
- Versatile Data Collection: Voxco’s ability to handle multiple data collection modes (web, phone, face-to-face, and mobile) made it suitable for various research scenarios.
- Comprehensive Survey Design: The software’s extensive question types and survey logic features allowed users to create detailed and sophisticated surveys.
- Variety of distribution methods: Voxco offers a variety of ways to distribute your surveys. This makes it easy to reach your target audience.
- Robust security system: Voxco’s security system is one of the best in the industry. Your data is encrypted and stored on secure servers.
Cons:
- Learning Curve: Some users found Voxco’s interface and features to have a steeper learning curve, particularly for more complex survey setups.
- Cost: It is a premium survey software platform which means its pricing might seem higher compared to other survey tools, especially for users with limited budgets or smaller-scale projects.
- Limited Integrations: While Voxco offered some integrations, it might have had fewer third-party integrations than other survey software options.
SurveyMonkey
Features:
- Extensive question types and survey customization options.
- Integrations with various applications and platforms.
- Advanced reporting and data analysis capabilities.
Pros:
- Easy-to-use interface, suitable for both beginners and experienced users.
- Large user base, which may improve survey response rates.
- Solid customer support.
Cons:
- Limited free plan features, more advanced features require a paid subscription.
- Some features may be restrictive or limited in the free version.
Google Forms
Features:
- Simple and free survey creation within Google Drive.
- Real-time collaboration and sharing options.
- Basic data analysis tools.
Pros:
- Completely free to use.
- Integration with other Google services.
- Mobile-friendly and responsive design.
Cons:
- Limited advanced features compared to dedicated survey tools.
- Limited customization options for the design and layout.
Typeform
Features:
- Interactive and visually appealing surveys.
- Advanced question logic and conditional branching.
- Integration with various third-party apps and tools.
Pros:
- User-friendly and aesthetically pleasing design.
- High response rates due to engaging user experience.
- Good for collecting data across different devices.
Cons:
- Some features are limited or unavailable in the free plan.
- May be more expensive compared to other survey tools.
Qualtrics
Features:
- Enterprise-grade survey capabilities.
- Advanced reporting and analytics.
- Advanced survey logic and branching options.
Pros:
- Powerful features suitable for large-scale or complex surveys.
- Extensive customization options.
- Strong data security and compliance.
Cons:
- Expensive, primarily targeted at enterprise users.
- Steeper learning curve for beginners.
SurveyGizmo
Features:
- Advanced survey logic and branching.
- In-depth reporting and analytics.
- API integration for data synchronization.
Pros:
- Versatile and customizable survey design.
- Good for complex surveys and research projects.
- Multiple question types and response options.
Cons:
- Can be pricey for advanced features and large-scale surveys.
- Customer support might not be as responsive as other tools.
Formstack
Features:
- Form and survey builder with customizable templates.
- Integration with various third-party apps and payment processors.
- Advanced security features.
Pros:
- Easy-to-use with drag-and-drop functionality.
- Great for creating forms and surveys without much technical knowledge.
- Suitable for data collection, lead generation, and payment processing.
Cons:
- Limited free plan options.
- Some features may require a higher-tier subscription.
Zoho Survey
Features:
- Intuitive survey builder.
- Integration with Zoho’s suite of business tools.
- Multiple distribution options (email, social media, website embed, etc.).
Pros:
- Part of the Zoho ecosystem, allowing seamless integration with other tools.
- Good for small to medium-sized businesses.
Cons:
- Some features might be less advanced than other survey tools.
- Limited third-party integrations.
SurveyLegend
Features:
- Mobile-friendly and visually appealing surveys.
- Multilingual surveys and support for RTL languages.
- Offline data collection (in the premium version).
Pros:
- Easy to use, suitable for beginners.
- Free plan available with decent features.
- Good for creating engaging surveys.
Cons:
- Advanced features may require a paid subscription.
- Limited third-party integrations.
JotForm
Features:
- Drag-and-drop form and survey builder.
- Integration with various third-party apps and payment gateways.
- Access to a large library of form templates.
Pros:
- Easy to use with a user-friendly interface.
- Free plan available with essential features.
- Good for various types of forms and surveys.
Cons:
- Advanced features may require a higher-tier subscription.
- Some integrations might be limited to the free version.
SoGoSurvey
Features:
- Advanced survey logic and branching.
- Real-time reports and analytics.
- Collaboration features for teamwork.
Pros:
- Comprehensive set of features for diverse survey needs.
- Multilingual surveys and support for international users.
- Suitable for both small businesses and large enterprises.
Cons:
- Some features may be complex for beginners.
- Pricing might be higher for certain advanced functionalities.
QuestionPro
Features
Multiple question types, built-in panel management, and customizable branding.
Pros
Flexible and feature-rich, suitable for various types of surveys, and offline data collection.
Cons
Interface could be more intuitive, some features may require a higher-tier subscription.
GetFeedback
Features
Salesforce integration, mobile-friendly surveys, and customer feedback management.
Pros
Great for customer feedback and NPS surveys, user-friendly interface.
Cons
Limited features in the basic plan, pricing can be high for advanced features.
LimeSurvey
Features:
Open-source survey software, extensive customization options, and multi-language support.
Pros
Free and open-source, suitable for researchers and developers, community support.
Cons
Steeper learning curve for non-technical users may require hosting and maintenance.
It’s essential to evaluate different options, compare features, and consider user reviews to determine which survey software aligns best with your research goals and budget constraints.
Tabular Comparison
To make it easier for you, here is a tabular comparison of all the survey collection tools listed above:
Tool | Features | Pros | Cons |
Google Forms | Free, easy to use, integrates with other Google products | Simple, easy to create and distribute surveys, good for small businesses and personal use | Limited features, not as customizable as some other tools |
SurveyMonkey | Paid plans, wide range of features, integrations with other apps | Professional-looking surveys, easy to analyze data, good for businesses of all sizes | Can be expensive, not as user-friendly as some other tools |
Typeform | Paid plans, beautiful surveys, conversational design | Engaging surveys, easy to share, good for businesses that want to collect feedback from customers | Can be expensive, not as customizable as some other tools |
Jotform | Free and paid plans, wide range of features, integrations with other apps | Easy to use, customizable surveys, suitable for businesses of all sizes | Can be complex, not as user-friendly as some other tools |
Zoho Survey | Paid plans, wide range of features, integrations with other Zoho products | Professional-looking surveys, easy to analyze data, good for businesses of all sizes | Can be expensive, not as user-friendly as some other tools |
SoGoSurvey | Paid plans, wide range of features, integrations with other apps | Scalable surveys, easy to analyze data, good for businesses that need to collect feedback from a large number of people | Can be expensive, not as user-friendly as some other tools |
SurveySparrow | Paid plans, conversational surveys, integrations with other apps | Engaging surveys, easy to share, good for businesses that want to collect feedback from customers | Can be expensive, not as customizable as some other tools |
Qualtrics | Paid plans, enterprise-level features, integrations with other apps | Powerful surveys, easy to analyze data, good for businesses that need to collect feedback from a large number of people | Can be very expensive, not as user-friendly as some other tools |
Alchemer | Paid plans, enterprise-level features, integrations with other apps | Powerful surveys, easy to analyze data, good for businesses that need to collect feedback from a large number of people | It can be very expensive, and not as user-friendly as some other tools |
Ready to Choose the Best Survey Data Collection Tool?
It’s essential to evaluate each tool based on your specific needs, budget, and the scale of your survey projects. Additionally, we recommend checking the latest user reviews and comparing the features and pricing of each tool before making a decision.
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FAQs
What is the best way to collect survey data?
The best way to collect survey data is by conducting online surveys. Online surveys are easy-to-build and easier to distribute. Once you’ve built an online survey, you can easily share it with your target audiences via email, SMS, or post the survey on your website, it is quite simple.
How do you create a survey data collection?
To create survey data collection, you to first pick a tool of your choice. For instance, you can choose Voxco survey software to create surveys for data collection. Then you can either opt for a sample survey to get started or create a survey from scratch. Once your survey is ready, you can share it with your target audience to gather data.
Which survey method is the fastest method for obtaining data?
Online surveys are the fastest for obtaining data due to their accessibility and automation. They eliminate geographical constraints, enable simultaneous participation, and offer rapid data submission. Digital distribution, instant responses, and automated analysis contribute to the unparalleled speed of online surveys in gathering information.
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