All you need to know about HCAHPS Voxco is trusted by 450+ Global Brands in 40+ countries See what question types are possi ...
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
SHARE THE ARTICLE ON
As the name suggests, flex matrix is a matrix, meaning it has a grid structure but is far more complex than a textbox grid or matrix spreadsheet. In flex matrix questions, the grid combines multiple question types. The cells in the grid can be a dropdown list, a text box, a radio button, checkbox, etc. flex matrix puts together multiple questions and topics so that the respondents get to focus on them one at a time.
You can look at flex matrix questions as a group of sub questions which makes the survey short and time saving.
Conducting exploratory research seems tricky but an effective guide can help.
Researchers use flex matrix in their surveys to add the sub-topics together in a single question. The answer options to these types of questions is in a grid manner where each column and row represents certain fields and each column can have different input types. They can be any one of the below:
Talking about the data analysis in flex matrix survey questions, the researcher needs to analyze the data with respect to the input types and answer items. Large organizations can have huge infrastructures that will help them gather data from various sources and organize and analyze it for them. Researchers can then draw out meaningful information out of the raw data and come to conclusions and insights regarding the research topic.
Flex matrix questions help respondents to answer multiple questions at the same time, so the researcher will gain quick insight on the customer perspective of your brand. They can also compare the standing of their brands with the other brands and determine strategies to achieve the competitive edge over the others in the market.
If you want your survey to be short and quick, you can use flex matrix questions wherever you can. Its best feature is that it can have multiple questions nested into one question, irrespective of the type of input any of them takes.
See Voxco survey software in action with a Free demo.
Read more
All you need to know about HCAHPS Voxco is trusted by 450+ Global Brands in 40+ countries See what question types are possi ...
Data Catalog: One-Stop Solution for Data Management Needs SHARE THE ARTICLE ON Share on facebook Share on twitter Share on linkedin Table of Co ...
Survey research SHARE THE ARTICLE ON Share on facebook Share on twitter Share on linkedin Table of Contents What is survey research? As clearly ...
Incentives for survey participation is used to nudge respondents to finish a survey. Check out how to incentivize survey responses in our in-depth article.
CUSTOMER EXPERIENCE CX Personalization: The key to stellar customer experience Customer Experience Ensuring an excellent customer experience can be tricky bu ...
How to effectively conduct product testing See what question types are possible with a sample survey! Try a Sample Survey Table of Contents 01 Wha ...
We use cookies in our website to give you the best browsing experience and to tailor advertising. By continuing to use our website, you give us consent to the use of cookies. Read More
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
hubspotutk | www.voxco.com | HubSpot functional cookie. | 1 year | HTTP |
lhc_dir_locale | amplifyreach.com | --- | 52 years | --- |
lhc_dirclass | amplifyreach.com | --- | 52 years | --- |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_fbp | www.voxco.com | Facebook Pixel advertising first-party cookie | 3 months | HTTP |
__hstc | www.voxco.com | Hubspot marketing platform cookie. | 1 year | HTTP |
__hssrc | www.voxco.com | Hubspot marketing platform cookie. | 52 years | HTTP |
__hssc | www.voxco.com | Hubspot marketing platform cookie. | Session | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_gid | www.voxco.com | Google Universal Analytics short-time unique user tracking identifier. | 1 days | HTTP |
MUID | bing.com | Microsoft User Identifier tracking cookie used by Bing Ads. | 1 year | HTTP |
MR | bat.bing.com | Microsoft User Identifier tracking cookie used by Bing Ads. | 7 days | HTTP |
IDE | doubleclick.net | Google advertising cookie used for user tracking and ad targeting purposes. | 2 years | HTTP |
_vwo_uuid_v2 | www.voxco.com | Generic Visual Website Optimizer (VWO) user tracking cookie. | 1 year | HTTP |
_vis_opt_s | www.voxco.com | Generic Visual Website Optimizer (VWO) user tracking cookie that detects if the user is new or returning to a particular campaign. | 3 months | HTTP |
_vis_opt_test_cookie | www.voxco.com | A session (temporary) cookie used by Generic Visual Website Optimizer (VWO) to detect if the cookies are enabled on the browser of the user or not. | 52 years | HTTP |
_ga | www.voxco.com | Google Universal Analytics long-time unique user tracking identifier. | 2 years | HTTP |
_uetsid | www.voxco.com | Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie. | 1 days | HTTP |
vuid | vimeo.com | Vimeo tracking cookie | 2 years | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
__cf_bm | hubspot.com | Generic CloudFlare functional cookie. | Session | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_gcl_au | www.voxco.com | --- | 3 months | --- |
_gat_gtag_UA_3262734_1 | www.voxco.com | --- | Session | --- |
_clck | www.voxco.com | --- | 1 year | --- |
_ga_HNFQQ528PZ | www.voxco.com | --- | 2 years | --- |
_clsk | www.voxco.com | --- | 1 days | --- |
visitor_id18452 | pardot.com | --- | 10 years | --- |
visitor_id18452-hash | pardot.com | --- | 10 years | --- |
lpv18452 | pi.pardot.com | --- | Session | --- |
lhc_per | www.voxco.com | --- | 6 months | --- |
_uetvid | www.voxco.com | --- | 1 year | --- |
Voxco’s platform helps you gather omnichannel feedback, measure sentiment, uncover insights and act on them.
Voxco’s platform helps you gather omnichannel feedback, measure sentiment, uncover insights and act on them.