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Employee Morale is best described as the morale such as the cheerfulness or willingness, exhibited by an employee during their service with your organization or any business or company. Well designed employee experience programs can help morale high.
High Employee Morale is associated with higher satisfaction, motivation, discipline, and confidence demonstrated by the employees at a workplace. A happy workplace with positive employee engagement plays a crucial role in high morale among the employees.
In contrast to that, Low Employee Morale is the result of an unhappy work environment. Employees who are unsatisfied and have a lot to complain about management, policies, and the culture of the company have low morale.
According to the Gallup Organization, low morale resulted in 22 million actively disengaged employees which cost the American economy around $350 billion per year. When the employees are unhappy at a workplace leads to a loss in productivity this includes absenteeism, illness, poor performance, and other issues.
Employee morale in positive and happy workplace culture is fundamental to the success of the organization and is an attribute of a positive employee experience. Good morale among employees leads the business or institution further on the road to success. However, poor morale can adversely affect the performance and productivity of the Company or institution.
Whether it is a multi-million industry or a small retail company, employee morale is a factor that has a huge impact on the business.
Increase Productivity: The employees are motivated and pushed to work effectively when they enjoy working for the organization. The employees will enjoy going to work and this will lead to productivity and higher work quality. They will see themselves developing their career while working for you when they feel happy in your company.
Low Absenteeism: Absenteeism on the part of your employees can cost your company. High Morale can replace the lack of vision and low motivation by inspiring them to strive for better results and work performance.
Employee Engagement: Employees involved with the company’s vision, their enthusiasm, and their commitment to the benefit of the company are a result of high morale. According to research, engaged employees are less likely, 87%, to leave the company they work with or for.
Creativity: Highly motivated employees are more likely to contribute to the success of the business. They bring innovative ideas and plans when they are satisfied with the environment they spend a major part of their everyday life.
Turnover: High Morale among employees can result in less people living the company. Organizations usually aim for an employee turnover of 10%. This can be achieved if the employees feel satisfied working for the organization.
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Good or poor morale cannot be explained by some set rules. Rather, these are the result of a combination of factors related to the good or poor morale/spirit of an individual or group.
The organization they work for is responsible for employee satisfaction and confidence. The reputation of the company is a factor that influences the attitude of the employees. The employees, if not impressed by the company, can deliberately lack in their performance and their work ethics.
The nature of work or job that an employee is hired for and entrusted with plays a vital role in determining their morale. Doing the same type of work every day, like a machine, may cause boredom for the employee sooner or later.
Additionally, an unorganized work structure or ambiguousness in the job profile can cause irritation to the employee. If employees are not certain about what the company is expecting from them, they cannot be motivated to improve or even get the job done.
A healthy balance between work and personal life is a vitamin for every employee. It is important that the employees enjoy and relax not only outside their working hours but also when they are working. A cafeteria full of food or a room with a game set is not enough for relaxation. It is important to take care of the workload and not overdo it.
Poor leadership often results in low morale among employees. Less involvement or crude behavior of leaders or managers with their team may cause a lack of confidence and respect toward them. Those in leadership positions must remember that their behavior affects the team and can lead to poor performance.
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If the company is facing some issue it is better to be transparent and discuss the issue with the employees. Often in companies with good employee experience ethos, loyal employees come up with innovative plans to resolve the issues and profit the company.
The honesty demonstrated by the company higher-ups boosts the employee morale because they believe that the company has faith and confidence in them.
Not only issues but also news worth celebrating should be shared with the employees. New projects, deals, development plans, or positive customer responses should also be announced and celebrated with everyone.
Additionally, it is important to check in with the employees on a regular basis. Asking them, “How are you feeling about your co-workers?”, “Are you happy with your current work schedule?”, or “Are you facing any challenge in your team?” can create a positive relationship between employer and employees.
Managers and team leaders don’t only look over the team performance but are also responsible for teaching the employees. They should be able to help the new employees to settle in the work environment and learn all they need to about their job.
The managers should be trained in leadership skills such as communication, giving feedback, and recognition. Managers are the people with whom the employees communicate the most. Therefore, the managers have the responsibility to boost low morale. Investing time to train managers should be taken under consideration by all companies.
Recognition and rewards towards the employees keep them motivated. Employees feel qualified and take a personal interest in their assigned job. When leaders recognize the employees for their good performance and reward them, the employees feel worth being a part of the company.
Giving employees the opportunity to share their feedback about the company policies or workplace culture should be promoted. Employees are a major part of the company and so is their opinion.
When they feel that the company is listening to them they are likely to be motivated. If the employees cannot share their opinion with you, you will most likely be out of the loop and never be able to understand what is causing trouble among the team.
However, it is also important to act on the feedback and not just collect them. It may not be possible to take action on all the feedback but you should thank the employees for their effort.
Along with regular employees, it is important to take in consideration of your remote employees. Remote employees may often feel out of loop and isolated with no one to share their working hours with unlike an in-house employee. A company should find ways to keep them involved and motivated to continue giving better performance.