10 Best Employee Satisfaction Survey Questions and Why You Must Ask Them


10 Best Employee Satisfaction Survey Questions and Why You Must Ask Them customer loyalty survey
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Employees who are pleased with their work are more likely to be efficient and engaged at work. To create extraordinary outcomes, it is vital that your staff feels fulfilled at work. However, even if you believe you have a handle on your employees’ contentment, there’s a risk you do not see the complete picture.

As a competent and compassionate manager, you should understand the importance of gathering employee input through satisfaction surveys, especially during times of crisis.

In this blog, we will discuss why you need to conduct an employee satisfaction survey. On top of that, we have provided you with a list of the best satisfaction survey questions.

What is an employee satisfaction survey?

Employee satisfaction surveys are used to assess the degree of satisfaction of its employees with the organization and their jobs. Such surveys help determine how satisfied employees are with their positions and how dedicated and aligned they are with the company’s goals, vision, and aspirations. 

Asking the right employee satisfaction survey question enables you to assess employee morale and learn how satisfied people are with their jobs and responsibilities, workplace culture, and even where they want their careers to take them. Importantly, they assist management in proactively identifying concerns and taking remedial action as needed.

10 Best Employee Satisfaction Survey Questions and Why You Must Ask Them customer loyalty survey

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Why do you need an employee satisfaction survey?

Improving the employee experience is a never-ending gift. You will experience many benefits of conducting employee surveys. Some of them are

1. Better comprehension

Employee surveys help management understand the employee experience in order to solve flaws and enhance success, resulting in employee contentment.


Regular employee satisfaction surveys can help track and analyze these attitudes and opinions over time. This allows management to assess how well employees’ demands are being met.

2. Obtain honest and ethical feedback

Organizations emphasize a higher response rate when soliciting feedback to obtain more detailed data. However, the quality of the information gathered in employee satisfaction surveys is more essential than the replies.

With access to reliable data, managers may use more information to help business decisions and execute changes to provide the greatest working environment possible.

3. Improve employee retention

Another critical objective of carrying out employee satisfaction surveys is to keep employees onboard for a prolonged period of time.

Organizations invest a lot of effort and resources in their employees from the time they are hired until they leave. This explains why losing employees in the initial stages could be overwhelming.

Now that you have learned the need to conduct employee satisfaction surveys. Let us now explore the questions you should ask your employees.

What are the benefits of conducting employee satisfaction surveys?

The right questions, supported by benchmarked data, can assist you in developing a strategic plan to boost employee engagement and, consequently, performance. 

Some of the benefits of conducting employee satisfaction surveys:

1. Career advancement

Surveys can help identify training needs and the skills they need to progress within your firm. Surveys allow employees to report areas in which they are uncomfortable, and they can give insight into which areas require further staff training. 

Adequate training assists employees with the tools needed to advance and develop professionally, preparing them to take on higher-level jobs.

2. Identifying the problem

Employee satisfaction surveys allow employees to anonymously express problems that they may otherwise avoid sharing due to fear of retaliation or shyness. 

Survey questions for employee satisfaction also assist management in becoming aware of concerns they may otherwise overlook. This happens because many individuals are hesitant to openly express their feelings about their jobs, bosses, and even the firm.

3. Boosts productivity

Employee satisfaction is among the most critical indicators of a company’s health, therefore it’s no wonder it’s become such an essential metric for businesses. A workforce with committed individuals may be unstoppable with the correct leadership and support. 

Employees feel valued when they are engaged in their work. They believe in their job and are willing to go the extra mile to achieve success.

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Top 10 employee satisfaction survey questions

You might have discovered that asking the right questions is vital for creating a delighted workforce. You can also use survey software to get better insights from these surveys.

We have created a list of the top 10 employee satisfaction survey questions under different categories. Let’s have a look.

Job passion

1. Does your position permit you to learn new skills?

Employees seek out their own learning opportunities when they believe their employer is not assisting them in avoiding obsolescence. 

And such learning opportunities are usually found outside of their core firms. This question determines how satisfied your employees are with the training possibilities available at your company.

Working relationships

2. Is your management open to assisting you in completing your work?

Managers should recognize employees’ distinctive skills and give them projects that focus on them. If your survey findings suggest that employees do not feel motivated, you have the evidence you need to call for extra training for them.

Collaboration with team members

3. Do you get along with your coworkers?

Employees spend a substantial amount of time with their coworkers, and therefore they have a major impact on their job satisfaction and inspiration. 

Being surrounded by passionate and productive people makes work more motivating and enjoyable. This question might reveal communication problems between the employees.

Career development

4. Do you agree that you are fairly rewarded for your position?

While engagement and gratitude are important factors in retaining employees, so does remuneration. Every employee wants to be compensated and enjoy benefits in addition to their income. It’s a good idea to include questions about your company’s salary and benefits package in your survey.

Employee engagement

5. How likely are you to recommend our organization as a wonderful place to work?

Your company’s success is dependent on its ability to recruit qualified individuals in a competitive marketplace. Understanding whether or not your workers would endorse your organization is critical, not solely for retention efforts. 

However, it also implies that you may reduce the expense of recruiting by encouraging references. It also implies that they are definitely satisfied with employee engagement.


6. Does your management appreciate your opinions?

Employers who do not promote open discussions with their employees or who tend to prioritize the opinions of some employees above others can be a big cause of discontent. 

Secondly, it might hinder employees from making a stand about serious concerns and contributing useful ideas. For successful management performance, it’s crucial to modify a management style accordingly.

Wondering what will be the cost of conducting an employee NPS® survey using Voxco?

Work-life balance

7. Do you consider yourself to have a great work-life balance?

Employee surveys are an effective method for determining the overall level of employee stress. Inquiring about employees’ feelings about their current work-life balance might provide useful information. It is a critical aspect of ensuring long-term employee happiness.

Personal growth & career development

8. Where do you see yourself in this organization in the near future?

If your organization has a good level of engagement, your employees will likely be satisfied in the long run. Consequently, engaged workers are convinced that they will be prepared to thrive and grow with the company, ensuring a bright future for both.

Asking this question provides better insights into retention issues and potential turnover.

Employee motivation

9. Do you feel your accomplishments are acknowledged?

If your employees do not feel valued and acknowledged, they will often leave your organization. Suppose a survey reveals that employees lack a sense of achievement. In that case, you can prove the real-world worth of your company’s work and develop measures that acknowledge the necessary contributions.

Strategic alignment

10. Is there a clear understanding of the organization’s strategic objectives?

Employees that have specific objectives can take the necessary actions to achieve success. If goals and objectives are unclear and yearly performance assessments are unsatisfactory, employees who feel let down by a company’s evaluation system may develop bitterness and disappointment.

Factors that affect employee satisfaction

10 Best Employee Satisfaction Survey Questions and Why You Must Ask Them customer loyalty survey

Many individuals use the words “satisfaction” and “engagement” interchangeably to refer to both the essential core demands of work satisfaction and the extra meaning, incentive and commitment of engagement.

It actually doesn’t matter what you call it as long as your organization measures and appreciates the value of pursuing these factors. Some of the factors to be considered are

1.Work-life balance

A frantic job with a pretty difficult workload can frequently result in a poor work-life balance. Employees who lack a suitable work-life balance are more likely to burn out, make mistakes, and grow progressively anxious.

Learn about how your employees separate their work time and relaxation time directly from them. Use employee engagement survey questions to understand their work-life balance deeply. 

2. Appreciation and recognition

It demonstrates to employees that their firm appreciates them and their contributions to the accomplishment of their team and the organization as a whole. This is especially important when companies expand and evolve. It makes employees feel secure in their worth to the organization, which motivates them to keep up the good job.

3. Relationship with colleagues and management

Some teams can be incredibly productive because of the quality of their human interactions (including colleague relationships). Poor connections with coworkers or management may often make getting through the workday a bit more difficult. In many cases, the discomfort might be eliminated by having efficient communication.

Team development can help to minimize turnover and boost productivity. Organizations that preserve healthy interpersonal ties benefit both financially and culturally.

Your employees should grow with your organization.

Create interactive surveys with Voxco and learn more about your employees. 

Key takeaway

Finally, employee satisfaction surveys benefit your company as well as your employees. If you know what to do to promote employee satisfaction, you can assure that your team and your business perform better.

You’ll easily understand that employee satisfaction surveys are quite worth the time and effort once you’ve seen the results. 

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.

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