Omnichannel survey software
For Industry leading Market, Social & Enterprise Grade Research
Business intelligence platform
For Corporates looking to drive growth, improve satisfaction & predict churn
Gather data by creating online, phone, face to face & IVR surveys. Access 10mn high quality panelists for targeted research.
Conduct Market & Social Research surveys, Opinion Polling, Product Testing and Perception, Customer, Employee & Patient Experience surveys
Gather data by creating online, phone, face to face & IVR surveys.
Run Customer Experience/Satisfaction, Employee Experience, Product Testing, Market Research surveys
Voxco Research maximizes ways for you to reach respondents- online surveys, phone and mobile surveys, in-person surveys, and IVR surveys.
Nurture a loyal community of respondents with our survey panel tools that integrate with Voxco Online Survey software. Add/ remove panels or raw import lists of panelists from other sources.
Get on-demand first-hand insight generation technology that captures feedback from the relevant audience at scale. Integrate real-time feedback with operational data.
Create detailed customer profiles that help predict customer behavior and deliver seamless experiences at every touchpoint to maximize satisfaction and lifetime value.
Our AI-driven tools can be leveraged by all industries, regardless of size, to gather predictive insights on customer behavior and take the next best action to enhance CX and drive growth.
Never miss an insight – Combine AI and machine learning to predict underlying customer insights and recommend high-value actions.
Real Time Actions
AI & ML
Automate Manual Tasks
Use workflows to calculate risk, create diligence reports and more. Improve efficiency, accuracy & security by eliminating manual errors.
Integrate customer feedback from multiple channels. Connect data from all your data sources and unify to create a single source of truth.
Get a 360 view of all interactions across touchpoints. Use text, image, behaviour & sentiment analytics to identify satisfied, unsatisfied, loyal & at-risk customers.
Identify the biggest opportunities with maximum business impacts using enhanced AI models. Take action with real time role based alerts.
Make sense of omnichannel experience data with predictive AI & ML models. Deep dive into key drivers of satisfaction, NPS, and CSAT.
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