Powerful actionable Insights platform

Gather, measure, uncover and act

Voxco Insight home page insights platform
Voxco Insight home page insights platform
Voxco Insight home page insights platform

Omnichannel survey software
For Industry leading Market, Social & Enterprise Grade Research

Voxco Insight home page insights platform

Business intelligence platform
For Corporates looking to drive growth, improve satisfaction & predict churn

Join the 500+ clients in 40+ countries using Voxco’s Insights Platform

Voxco Insight home page insights platform
Voxco Insight home page insights platform

Survey Software for Market Research Professionals

Gather data by creating online, phone, face to face & IVR surveys. Access 10mn high quality panelists for targeted research. 

Conduct Market & Social Research surveys, Opinion Polling, Product Testing and Perception, Customer, Employee & Patient Experience surveys

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Voxco Insight home page insights platform

Survey software for Enterprise professionals

Gather data by creating online, phone, face to face & IVR surveys.

Run Customer Experience/Satisfaction, Employee Experience, Product Testing, Market Research surveys

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Online survey 15
Collect Customer Feedback from online channels like social media, email, web surveys or pop-ups.
Voxco Insight home page insights platform
Use Voxco CATI with Cloud-based Dialer and Voxco IVR to improve productivity by 400%
Voxco Insight home page insights platform
Conduct targeted panel research in a few hours with 10M+ B2B professionals.
Voxco Insight home page insights platform

Go Multimodal

Voxco Research maximizes ways for you to reach respondents- online surveys, phone and mobile surveys, in-person surveys, and IVR surveys.

Voxco Insight home page insights platform

Maximize Response Rates

Nurture a loyal community of respondents with our survey panel tools that integrate with Voxco Online Survey software. Add/ remove panels or raw import lists of panelists from other sources.

Voxco Insight home page insights platform

Accelerate Survey Research

Get on-demand first-hand insight generation technology that captures feedback from the relevant audience at scale. Integrate real-time feedback with operational data.

Why Voxco Research

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See what our clients have to say about our survey platform.

Case Studies

Voxco Insight home page insights platform

A Business intelligence platform for Corporate Professionals

Banking, Financial Services and Insurance (BFSI)

Unify fragmented data and run predictive analytics to detect fraud, predict risk, automate credit underwriting, and tailor service recommendations as per customer needs. 

Financial Services: Read more

Insurance: Read more

Retail 

Run AI-driven analytics on customer data to anticipate behavior, personalize customer experience, and identify key opportunities for cross-selling & upselling,  

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Healthcare

Leverage sentiment analytics and advanced loyalty analytics to track PX (patient experience) and identify members at-risk of churn.  

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Telecom 

Create detailed customer profiles that help predict customer behavior and deliver seamless experiences at every touchpoint to maximize satisfaction and lifetime value.

Other Industries

Our AI-driven tools can be leveraged by all industries, regardless of size, to gather predictive insights on customer behavior and take the next best action to enhance CX and drive growth.

Voxco Insight home page insights platform

Single Source of Truth

Get a unified view of your customers and their interactions with you by integrating all your data sources. Combine unstructured & structured data to create rich customer profiles.

Customer 360
Data Unification

Voxco Insight home page insights platform

Powerful Predictive Insights

Leverage predictive analytics to gauge customer satisfaction and loyalty for every customer, even for those not providing feedback.

Predictive Analytics
Sentiment Analytics

 

Voxco Insight home page insights platform

Action- Induced

Never miss an insight – Combine AI and machine learning to predict underlying customer insights and recommend high-value actions.

Real Time Actions
AI & ML

Voxco Insight home page insights platform

Automate Manual Tasks

Use workflows to calculate risk, create diligence reports and more. Improve efficiency, accuracy & security by eliminating manual errors. 

Automated Workflows
Credit Automation

Why Voxco Intelligence

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Go Beyond Data Collection

Enhance experience management with an easy 4-step process enabled by Voxco Insights software.

Voxco Insight home page insights platform

1 – Gather customer feedback

Integrate customer feedback from multiple channels. Connect data from all your data sources and unify to create a single source of truth.

Voxco Insight home page insights platform

2 – Measure satisfaction, sentiments, and behaviour

Get a 360 view of all interactions across touchpoints. Use text, image, behaviour & sentiment analytics to identify satisfied, unsatisfied, loyal & at-risk customers.

Voxco Insight home page insights platform

3 – Act on high priority issues

Identify the biggest opportunities with maximum business impacts using enhanced AI models. Take action with real time role based alerts.

Voxco Insight home page insights platform

4 – Uncover insights that drive decisions

Make sense of omnichannel experience data with predictive AI & ML models. Deep dive into key drivers of satisfaction, NPS, and CSAT.

Here's what our clients have to say about Voxco Intelligence.

Case Studies

Loved by Industry leading Market, Social & Enterprise researchers!

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