English
Actionable Insights Platform
Drive Growth & Fuel Experiences with Smart Insights
Gather data, measure sentiment, uncover insights, and act on them
✓ See ROI in 21 Days
✓ SaaS & On-Prem Hosting
✓ GDPR & TCPA Compliant
✓ Best-in-class data privacy & security
Join the 500+ clients in 40+ countries using Voxco’s Insights Platform
Enterprise Ready Insights Platform
Harness the power of integrated survey software, global panels & powerful analytics suite to drive satisfaction, foster loyalty and maximise growth.
Turn Data Into Actionable Insights
Enhance experience management with an easy 4-step process enabled by Voxco Insights software.
1 – Gather customer feedbackÂ
Integrate customer feedback from multiple channels. Connect data from all your data sources and unify to create a single source of truth.
2 – Measure satisfaction, sentiments, and behaviour
Get a 360 view of all interactions across touchpoints. Use text, image, behaviour & sentiment analytics to identify satisfied, unsatisfied, loyal & at-risk customers.
3 – Act on high priority issues
Identify the biggest opportunities with maximum business impacts using enhanced AI models. Take action with real time role based alerts.
4 – Uncover insights that drive decisions
Make sense of omnichannel experience data with predictive AI & ML models. Deep dive into key drivers of satisfaction, NPS® , and CSAT.
Great experiences start with great research
Conduct sophisticated online, phone & face to face surveys with ease.
Recueillez les retours clients à partir de canaux en ligne tels que les réseaux sociaux, les e-mails, les enquêtes en ligne ou les pop-ups.
> Enquêtes en ligne
> Caractéristiques des enquêtes en ligne
> Outils de conception d’enquêtes en ligne
> Enquêtes mobiles
Utilisez Voxco CATI avec le Dialer basé sur le Cloud et Voxco SVI pour améliorer votre productivité de 400%.
> Voxco CATI
> Logiciel d’enquête Voxco SVI
> Voxco Dialer
> Conformité TCPA
Réalisez des études de panel ciblées en quelques heures auprès de plus de 10 millions de professionnels B2B.
> Panels mondiaux
> Qualité et sécurité
> Prévenir la fraude par bot
Collect Customer Feedback from online channels like social media, email, web surveys or pop-ups.
Use Voxco CATI with Cloud-based Dialer and Voxco IVR to improve productivity by 400%
Know More >
Conduct targeted panel research in a few hours with 10M+ B2B professionals.
Uncover insights faster & take better decisions
Elevate insights with predictive analytics to improve customer experience, boost loyalty & drive growth.
Single Source of Truth
Get a unified view of your customers and their interactions with Get a unified view of your customers and their interactions with you by integrating all your data sources. Combine unstructured & structured data to create rich customer profiles.
Powerful Predictive Insights
Leverage predictive analytics to gauge customer satisfaction and loyalty for every customer, even for those not providing feedback.
Action- Induced
Never miss an insight with AI enabled automated identification of high priority action items and real time role based triggers.Combine AI and machine learning to predict underlying customer insights and recommend high-value actions
Real Time Actions
AI & ML
Automate Manual Tasks
Use workflows to perform calculations, calculate risk and create diligence reports and more. Improve efficiency, accuracy & security by eliminating the manual errors.Â
Automated Workflows
Credit Automation
Leverage omnichannel feedback to generate actionable insights and take action
Voxco Insights provides the ideal solutions for professionals who:
- Want to learn about their customers’ needs & wants
- Want to put the insights generated from feedback to use
Voxco helps organizations of all sizes make sense of customer feedback by gathering data and analyzing it using AI & ML to transform their engagement with markets, customers, and employees.
Go Beyond Data Collection
Streamline
Unify omnichannel data to create a single view of your customer for everyone in your organization.Â
Uncover
Break down data into meaningful insights to analyze customer pain points and concerns.Â
Learn
Learn the why behind your customer’s feedback to prioritize actions and create personalized experiences.
Connect Your Data and Make It Accessible and Useful
- Enable sales and operations to understand and engage with their prospects.
- Enable CX professionals to analyze customer sentiments to improve customer experience
Ready to Use Insights Platform
Meet the ever changing expectations in real time.
Gauge customer satisfaction with predictive analytics to identify and prioritize actions that drive loyalty and reduce churn.
Reduce time to insights while conducting multiple survey projects. Improve client satisfaction with accurate, real time and actionable insights. Â
Conduct on-field large scale academic and social studies to deliver meaningful and impactful change.  Â
Listen to the voice of your customers to deliver a customer-centric and personalized experience that attracts and converts shoppers.
Customer Segmentation
Product Market Fit
Pricing Optimization
Leverage insights that help grow market share, acquire new customers, and transform omnichannel brand experience.Â
Marketing Optimization
Customer Acquisition
Omnichannel Experience
Loved by survey researchers across the globe!
Integrate Voxco With Your Existing Ecosystem
Plug Voxco with your existing apps and softwares without any issues.
FAQs