Actionable Insights Platform

Drive Growth & Fuel Experiences with Smart Insights

Gather data, measure sentiment, uncover insights, and act on them

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✓  See ROI in 21 Days

✓  SaaS & On-Prem Hosting

✓  GDPR & TCPA Compliant

✓  Best-in-class data privacy & security

Join the 500+ clients in 40+ countries using Voxco’s Insights Platform

Enterprise Ready Insights Platform

Harness the power of integrated survey software, global panels & powerful analytics suite to drive satisfaction, foster loyalty and maximise growth.

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Turn Data Into Actionable Insights

Enhance experience management with an easy 4-step process enabled by Voxco Insights software.

Voxco Insight home page - Design rework insights platform

1 – Gather customer feedback 

Integrate customer feedback from multiple channels. Connect data from all your data sources and unify to create a single source of truth.

Voxco Insight home page - Design rework insights platform

2 – Measure satisfaction, sentiments, and behaviour

Get a 360 view of all interactions across touchpoints. Use text, image, behaviour & sentiment analytics to identify satisfied, unsatisfied, loyal & at-risk customers.

Voxco Insight home page - Design rework insights platform

3 – Act on high priority issues

Identify the biggest opportunities with maximum business impacts using enhanced AI models. Take action with real time role based alerts.

Voxco Insight home page - Design rework insights platform

4 – Uncover insights that drive decisions

Make sense of omnichannel experience data with predictive AI & ML models. Deep dive into key drivers of satisfaction, NPS, and CSAT.

Voxco Insight home page - Design rework insights platform

Great experiences start with great research

Conduct sophisticated online, phone & face to face surveys with ease.

Voxco Insight home page - Design rework insights platform

Recueillez les retours clients à partir de canaux en ligne tels que les réseaux sociaux, les e-mails, les enquêtes en ligne ou les pop-ups.

> Enquêtes en ligne

> Caractéristiques des enquêtes en ligne

> Outils de conception d’enquêtes en ligne

> Enquêtes mobiles

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Utilisez Voxco CATI avec le Dialer basé sur le Cloud et Voxco SVI pour améliorer votre productivité de 400%.

> Voxco CATI

> Logiciel d’enquête Voxco SVI

> Voxco Dialer

> Conformité TCPA

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Réalisez des études de panel ciblées en quelques heures auprès de plus de 10 millions de professionnels B2B.

> Panels mondiaux

> Qualité et sécurité

> Prévenir la fraude par bot

Voxco Insight home page - Design rework insights platform

Collect Customer Feedback from online channels like social media, email, web surveys or pop-ups.

Voxco Insight home page - Design rework insights platform

Use Voxco CATI with Cloud-based Dialer and Voxco IVR to improve productivity by 400%

Know More >

Voxco Insight home page - Design rework insights platform

Conduct targeted panel research in a few hours with 10M+ B2B professionals.

Voxco Insight home page - Design rework insights platform

Uncover insights faster & take better decisions

Elevate insights with predictive analytics to improve customer experience, boost loyalty & drive growth.

Voxco Insight home page - Design rework insights platform

Single Source of Truth

Get a unified view of your customers and their interactions with Get a unified view of your customers and their interactions with you by integrating all your data sources. Combine unstructured & structured data to create rich customer profiles.

Customer 360
Data Unification

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Powerful Predictive Insights

Leverage predictive analytics to gauge customer satisfaction and loyalty for every customer, even for those not providing feedback.

Predictive Analytics
Sentiment Analytics

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Action- Induced

Never miss an insight with AI enabled automated identification of high priority action items and real time role based triggers.Combine AI and machine learning to predict underlying customer insights and recommend high-value actions

Real Time Actions
AI & ML

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Automate Manual Tasks

Use workflows to perform calculations, calculate risk and create diligence reports and more. Improve efficiency, accuracy & security by eliminating the manual errors

Automated Workflows
Credit Automation

Leverage omnichannel feedback to generate actionable insights and take action

Voxco Insights provides the ideal solutions for professionals who:

  • Want to learn about their customers’ needs & wants
  • Want to put the insights generated from feedback to use

Voxco helps organizations of all sizes make sense of customer feedback by gathering data and analyzing it using AI & ML to transform their engagement with markets, customers, and employees.

Voxco Insight home page - Design rework insights platform
Voxco Intelligence Data Analytics Software

Go Beyond Data Collection

Streamline
Unify omnichannel data to create a single view of your customer for everyone in your organization. 

Uncover
Break down data into meaningful insights to analyze customer pain points and concerns. 

Learn
Learn the why behind your customer’s feedback to prioritize actions and create personalized experiences.

Connect Your Data and Make It Accessible and Useful

  • Enable sales and operations to understand and engage with their prospects.
  • Enable CX professionals to analyze customer sentiments to improve customer experience
Voxco Insight home page - Design rework insights platform

Ready to Use Insights Platform

Meet the ever changing expectations in real time.

Voxco Insight home page - Design rework insights platform

Loved by survey researchers across the globe!

Integrate Voxco With Your Existing Ecosystem

Plug Voxco with your existing apps and softwares without any issues.

Voxco Insight home page - Design rework insights platform

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