English
VOXCO FOR TRAVEL & HOSPITALITY
Innovate Guest Experience with Leading Travel & Hospitality Software
To thrive in today’s dynamic world amidst the post-pandemic, Travel & Hospitality Services need to become creative to welcome back their customers. With our AI-led Travel & Hospitality Solution, design elite experiences on the fly.
Trusted by 500 + brands in over 40+ countries
Combine omnichannel feedback with intelligence analytics to accelerate business vision and stay on top of the competitive market.
Create Unique Experiences for Unique Travelers
Solo-trip or a family vacation, thrifting or luxury; every traveler has a different journey. Contribute to their journey with memorable & exceptional experiences.Â
Harness the power of customer intelligence and AI-powered recommendations to deliver the right experience from check-in until they leave. Delight them, build trust & confidence to foster customer loyalty, and keep your guests coming back.
Elevate Guests Experience with Voxco
Omnichannel communication
Offer a seamless and connected experience across every channel by centralizing customer data & creating a holistic view of customers.
Integrated Software
Voxco offers an all-in-one Travel & Hospitality Software Solution empowering you to gather customer feedback and convert them into actionable insights without leaving the platform.
Agile & Scalable Solution
Voxco offers you the option to adopt cloud hosting & adapt your operations to the changing business needs.
Secured Data Hosting
You can also choose On-premise hosting and have complete control over the security of customers’ data. Ensure you comply with data privacy and security regulations
Easy-to-use Platform
Voxco is a no-code platform, meaning you require no technical experience to navigate through the platform. This reduces the time to learn how to operate and delivers results faster.
24X7 Professional Service
Our support team is available whenever you need them to help you onboard and build expertise.
Market Research
Become a Part of your Guest’s Travel Stories
Every traveler has a story to tell. Become a part of that story by offering a stellar experience. Revamp how you engage with your guests, create targeted services that appease them and nurture their loyalty towards your brand at every touchpoint.Â
Create memorable vacation experiences for your guests
Learn how to make guests’ experiences secure and exciting from their perspective. Gain a holistic view of customer experience across their travel journey to improve satisfaction and ensure repeat visits.
- From pre-stay to post-stay, collect customer feedback at every touchpoint from multiple sources to measure their experience and understand their expectations.Â
- Integrate cross-organizational customer data with customer 360 to make informed decisions and drive engagement on the go.Â
- Segment customers based on attributes to identify what appeals to different segments and capitalize on personalized cross-sell or upsell offers.
- Boost employee experience by giving them visibility on guests’ feedback on their performance and enhancing their responsiveness, thus improving operational efficiency and boosting customer experience.Â
- Empower front-line employees with AI-recommended actions in real-time to proactively resolve customers’ issues and follow up on important tasks.Â
- Share the right customer insights at the right time with the right agent using a role-based dashboard. Empower them with the right knowledge they need to enhance guests’ experience at the moment it matters most.
Empower employees to charm the customers
Your guests will engage the most with your employees. Engaged employees can deliver the dream holiday to your guests and brighten their experience.Â
Create thoughtful and personalized experiences
Ensure your services matches the individual preference of your customers at all times. Build lifetime customers with relevant services and experience.Â
- Leverage advanced analytics to identify experience gaps, pain points, and drivers for customer experience to improve the entire customer journey.Â
- Anticipate customer behavior to identify various needs of customers/segments and deliver solutions that address the needs at the right time.Â
- Using predictive models, create targeted campaigns and test their impact to deliver precisely what your customers are asking for.
- Combine brand perception with sentiment analytics to reveal how customers feel about your brand & identify drivers to improve brand perception and value amongst target customers.Â
- Leverage surveys such as NPS® , pricing research, market research, and more to estimate your competitive positioning and uncover competitive perception. Use the insight to turn your strengths into key differentiators and stay ahead of the curve.Â
- Use Voxco Audience and access 10Mn+ verified respondents to gain perspective on merging customer trends and prevailing issues, address them and renovate the business operations.
Be on top of customers’ minds every time they travel
With one-stop travel & hospitality solution, you have the capability to deliver a consistent experience and become an in-demand brand. Increase brand awareness and grow your business reach.
Travel & Hospitality Software for Every Segment
Restaurants
Leverage Voxco Insights Platform to serve according to your customer’s taste. Leverage customer feedback to identify where you can improve your services.
Travel
Provide a safe, secure, and seamless experience to all your customers in this dynamically changing world.
Accommodations
Leverage omnichannel Hospitality Software Solution to integrate guests’ insights across all branches globally. Adjust to change in preference and deliver a seamless experience at every stay.