An Augmented Intelligence platform built to discover opportunities & boost customers’ retail experience.
Increase customer loyalty, grow revenue and improve business efficiency while reducing risk.
“I thank you and the Voxco Intelligence team for the partnership you have built with us and how you have worked hard, alongside us to help drive out business and brand objectives.”
Head of Loyalty & Digital,
Retail trends are complex with customer demands altering all the time. Customers demand a seamless and personalized experience from a brand.
For retailers looking to increase customer satisfaction & boost sales, it is essential always to have a pulse on customers’ expectations and adapt to the market trends.
Voxco Intelligence is an AI-infused analytics platform that utilizes the power of customer data. The platform analyzes vast customer data in seconds – from online sales, social media conversations, inventory sales, and more.
You can gather, analyze and act on customer insights to
Capture customer data across all touchpoints – online & offline to design the retail experience from their perspective. Ensure a flawless onboarding experience by giving employees access to real-time customer insights.
Retain and acquire customers with a hyper-personalized experience. Use the power of geospatial data to segment customers and reduce churn for the current and future potential.
Build customer profiles based on usage & preference. Deliver tailored product recommendations & marketing messages that resonate with customers.
Connect sentiment with customer data across each touchpoint to develop loyal and trustful customer relationships. Understand how customers feel about their experience and what makes them tick.
Make right pricing decisions and keep up with demands. Optimize your retail planning process by defining pricing, placement, promotion, and product lifecycles.
Leverage AI-powered predictive model to anticipate market demand. Utilize demand forecasting, inventory management, and retail distribution management to maximize profitability.
Identify drivers of store performance and analyze store potential using customer, assortment, and catchment data. Help store managers identify the right assortment for their store and build store clusters that can be used to drive store-specific marketing actions.
Gain a sight of all the data from sales, marketing, financial, inventory, transaction, and more. Monitor supply-chain performance metrics and control every day operations across your retail business.
Empower your employees with AI-powered analytics tools and encourage them to develop strategies that influence customers’ purchase decisions. Predict issues and resolve them before they escalate.
Enable employees to empathize with the customers. Equip employees with a sentiment analysis tool to help them learn what excites customers & how they react to promotions, messages, or offers.
Break data silos and ensure a flawless data flow across every team. Utilize real-time updates on customer insights and streamline operations.
Combine customer feedback from multiple sources and use AI-powered tactics & suggestions to empower your employees to generate ideas that drive long-term customer satisfaction.
Voxco Intelligence has supported multiple brands to improve customer loyalty, boost revenue and increase customer engagement.
Easily connect all your data sources to model and visualize your customer data. Take an integrated view of the customer across their transactions, interactions, feedback, social, etc.
Advanced analytics to forecast unknown trends – from churn prediction to demand forecasting, inventory management, and more.
Understand critical drivers of customer behavior to retain and attract more customers.
Understand the channel, offers, and customer segments to enhance loyalty registration with the help of our store, geo, and customer level segmentation and response models.
A retail solution is a kind software that is designed for retailers to improve their customers’ shopping experience. Such software comes equipped with a range of tools that allow retailers to provide their customers with a safe, innovative, and seamless shopping experience.
Some key functions of a retail solution are:
Key benefits of leveraging a retail solution include: