Increased productivity. It’s worth switching for.
Is your phone survey system failing you?
Project deadlines are getting shorter and budgets are getting tighter. And yet, your survey team is slowed down by a clunky, unflexible phone survey system. Your system provider only gives poor and slow support. Your team’s productivity is less than what you need. Sound familiar?
You’re not alone – in the last 25 years Voxco has helped hundreds of phone survey centers transition to a better solution:
The Voxco Phone Survey System is a cohesive solution designed to maximize ROI. The flexible survey management of Voxco CATI is seamlessly integrated with the efficient dialing power of Voxco Dialer. Data is hosted on the cloud or on your servers. All at a price that fits your budget.
Why switch to Voxco?
New clients report major improvements to hourly talk times (as high as 52 minutes) and overall project efficiency.
Imagine maintaining only one licensing/support agreement, and not having to rely on inter-system compatibility.
Manage phone surveys centrally, from a platform that is fully integrated with online and face-to-face surveys.
In feature comparisons, Voxco beats the competition with call blending, in-call routing, IVR, flexible quota creation, and more.
Large or small projects
lexible software and pricing help us work with the largest industry-leaders and the smallest phone survey centers.
Manual dialing compliance
Voxco TCPA Connect offers US survey call centers a distinct-manual dialing environment that’s actually productive.
See how it compares.
Conduct your own comparison to evaluate how much productivity you’re losing with an outdated, unsupported phone survey system. Start the conversation today.
Voxco CATI: Industry-leading phone survey software
Powerful survey design
Easy-to-script dynamic questions, filters, conditions, loops, rotations, validations, and more.
Refined sample assignment
Connect the right sample with the right interviewers via pre-defined sample subsets and flexible interviewer roles.
Our browser-based survey editor minimizes access restrictions and ensures that your team is using modern programming languages.
Flexible calling rules
Define case priority, quotas, quota weighting, time slots, and call-back rules. Every rule works together to optimize efficiency.
Live field supervision
Monitor live project, interviewer and quota dashboards. Mirror interviewer screens & supervise remote interviewers.
Real-time survey changes
React to results by pushing questionnaire updates, quota smoothing rules, and calling rule modifications live at the push of a button.
Voxco Dialer: Total productivity for survey
4-in-1 Dialing Modes. Power, Predictive, Preview and Hybrid modes. Tailor your dialing method to each project.
Intelligent call detection. Automated filtering of bad call connections ensures that only valid calls get through to interviewers.
Increased productivity. Dialing software that dynamically adapts to call pacing to automatically forecast interviewer availability.
Voxco TCPA Connect. For US clients, we now offer a distinct manual-dialing solution for reaching mobile phone sample.
Precision Opinion Relies on Voxco Phone Survey System
– Guthrie Rebel, Executive VP
Transition Services: We’re with you every step of the way
We work during off-hours and transition interviewers and projects in batches to minimize your downtime. We’ve also fine-tuned the efficiency of our data transfer and survey replication processes to ensure maximum data integrity.
Over 25+ years, we’ve efficiently transitioned hundreds of organizations to the Voxco Phone Survey System. Let us help you switch to a better platform!
Start the Conversation Today
Take the first step towards a more productive telephony system: sign up below to receive a full features list for the Voxco Phone Survey System and to start talking with our team about your needs.
Request a phone system features list
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