One survey software system. Many channels.
Reach anyone. Anywhere. Anytime.
Voxco Multi-Mode gives you many different ways to reach respondents. All the modes are part of one centralized platform, so no matter how you survey respondents, the data stays in the same place (even on-premise!). The beauty of our survey tools is that you can build a system to meet your exact requirements today, and you can add components as needs evolve.
Voxco Multi-Mode lets you create the survey system you need.
By choosing just the tools you need, you can build a system to meet your exact requirements today and add components as your needs evolve.
- Modular Phone survey system. You can combine our powerful Voxco CATI mode with Voxco Dialer and Voxco IVR to create an integrated phone survey system of unparalleled efficiency.
- Seamless Online & offline surveys. Run your web surveys with Voxco Online and use it seamlessly with Voxco Mobile Offline for tablet interviews in the field where there is no network connection.
- Extra survey tools. Our data collection modes are supported by additional tools like Panel Manger, Dashboard, experienced Professional Services team to help cover all your needs.
Greater efficiency for you
- One unified survey solution. Don’t fuss with multiple vendors, and only require your staff to be proficient with one survey software platform. Less training, less maintenance, less headaches.
- Collect data any way you want. Voxco has one of the industry’s most comprehensive suites of survey tools: phone surveys, mobile surveys, personal interviewing, web surveys, and IVR system.
- Integrate extra tools. Voxco extras help you go further. Voxco Dialer helps drive call center productivity, and our survey results dashboards will make your insights shine.
- Centralized survey authoring. Save time re-programming questionnaires. Script your survey once and simply deploy across all channels.
More choice means better participation.
- Multiple modes in one study. Respondents want options. Script a core questionnaire once, then let them decide by what means they want to complete the survey.
- Country-level options. All countries are different, so not all data collection methods can be used everywhere. Voxco Multi-Mode enables you to run a centralized study using different survey tools and languages across countries.
- Switch modes for sensitive subjects. Respondents could be resistant to answering an interviewer on sensitive topics. Put them at ease by seamlessly switching specific phone interview questions to be answered via self-completion tools like Voxco IVR or Voxco Online survey software.
Client success stories
Voxco Multi-Mode allows us to take what would have once been very difficult, if not impossible, and make it easy. Large-scale projects with hundreds of seats involving difficult to reach populations with several data collection modes are easily handled with Voxco Multi-Mode.