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Survey Features

Psychographic surveys

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Knowing what influences customers’ buying decisions can make the difference between leaders and laggards in today’s market. 

Simply gathering conventional demographic data is not enough to precisely target the right customers and meet their priorities. Psychographic surveys can help you go beyond the demographic details and deep dive into customers’ values, needs, attitudes, lifestyles, and other variables contributing to their buying decisions. 

Here we will briefly guide you on these surveys and how the psychographic data can help refine your marketing strategies. 

What are psychographic surveys?

Surveys used to gather psychographic data help you understand the psychological characteristics of your customers. Using the data, you can distinguish what factors, such as values, desires, lifestyle, interests, etc., are the reason behind customers’ choices. 

Such market research surveys help you create an in-depth customer profile so you can target the right audience with the right offer. 

Psychographic data is often used with demographic data to gather a complete understanding of customers as individuals and within a segment. For example, when you mix both data, you create a customer profile such as – “Maddox, a 27-year-old boutique owner who loves listening to Country music and does Zumba in her free time. She loves to throw theme parties with her friends. ”  

Using this, you can understand that she loves music and dancing, which can influence her buying decision. 

What is the difference between demographic and psychographic surveys?

Demographic data tells you “WHO” your customers are. Psychographic data tell you “WHY” your customers may buy your products. 

Demographic surveys gather data such as age, gender, race, employment status, educational background, location, income, etc. It helps you create a generic picture of your customers. 

Psychographic data includes interests, attitudes, values, lifestyle, personality, etc. It helps you learn what motivates their decisions. 

Create conversational psychographic surveys to learn why customers act the way they do.

100+ question types, advanced logic, branching, mobile-surveys, and more.

15 Examples of psychographic survey questions you can ask

Here are 15 questions you can use in psychographic surveys to build targeted customer profiles. 

Buying Preference: 

  1. What is your favorite website to shop from?
  2. What are the top 3 things you care about when shopping online?
  3. How often do you shop online in a month?
  4. What concerns/worries you the most in online shopping?

Buying Motivation:

  1. When purchasing {Product Type}, what are the top 3 characteristics you look for?
  2. What made you buy {Product Name}?
  3. Have you used any similar products before?
  4. What made you switch to our product?

Activity & Interests:

  1. What hobbies do you have?
  2. What genre of music do you like?
  3. What’s an activity you like to do with your family?
  4. What do you like to do every day after work to relax?

Social Status:

  1. What is your favorite brand to shop from?
  2. What type of material do you like the most – Cotton or Leather?
  3. What is the most expensive cosmetic product you own?

Market Segmentation Guide

In today’s competitive digital world, driving customers to make purchases is tough. Get our guide to learn how to deliver a best in class experience & meet customer needs and demands.

Why should you conduct psychographic surveys?

Psychographic marketing assists you in segmenting customers into smaller and targeted baskets, enabling you to appeal to each bucket more effectively. 

It takes into consideration – 

✔ What the customers’ value

✔ What pain points do they face

✔ What motivates their purchase decisions

Using such insights, you can understand the reason for their demands, concerns, and needs, customize your strategy for each segment, and communicate messages personally

This means with an understanding of your customers’ psychological characteristics, you can focus on tailoring customer experience. In today’s saturated market, psychographic surveys allow you to understand and adapt to customers’ interests quickly. 

The data helps you understand the meaning behind their purchase. It enables you to identify whether the motivation stems from need and pain points or social pressure and emotions. You can use the understanding to personalize and create more appealing and effective messages, campaigns, and communication. 

What are the benefits of psychographic surveys?

You can use psychographic data to optimize your strategies and ensure that the marketing messages resonate with buyers on an emotional level. Here are some benefits of gathering such insights. 

  1. Uncover hidden motivations – 

 Identify unseen motivations, attitudes, interests, and other variables that may be influencing your customers’ reasons to buy certain products. Use psychographic surveys to dig deeper than conventional experience or satisfaction surveys. 

  1. Better brand positioning – 

Knowing how your customers’ decision process works can help you position your brand more appealingly. You can resonate with the right audience and build a loyal customer base with better positioning. 

  1. Identify opportunity – 

You can use the data to understand what pain points customers want to resolve and their demands. With such insight, you can identify opportunities to improve or create products that upscale customer experience. 

  1. Better audience targeting – 

In this rapidly evolving market, targeting the right customer can take time and effort. You can leverage psychographic data to segment and target customers based on their interests, lifestyle, motivations, activities, values, etc. This way, you can show your campaigns and products to those segments which are more susceptible to buying them. 

Voxco assists 500+ brands in 40+ countries to gather data, uncover hidden insights, and act strategically. See how Voxco can help you.

Conclusion

With the popularization of online shopping, customers and brands feel disconnected. Marketers need help to build trust and value in customer relationships. However, psychographic surveys can better understand your customers and deliver valuable experiences. It helps you take the initiative to build trust and loyalty by showing them you are concerned about their interests, needs, and priorities. 

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