Voxco Webinar featuring Forrester

Maximize Customer Lifetime Value with Next Best Actions & Experiences

See ROI in 90 days

6th April 2022 at 12 PM ET

Featured Speaker

Brandon Purcell
VP, Principal Analyst, Forrester

Hindol Basu
CEO,
Voxco Intelligence

Get started with the next best actions & next best experiences within your organization

Customer insights are a gold mine that can tell you how you can win them over and retain them for a lifetime. Learning what your customers want from your brand and intervening at the right time with proactive services can help build a loyal relationship with your customers.

In this hyper-competitive business landscape, focusing on a long-term strategy for profitability can be challenging, but it is worthwhile as it results in increased customer lifetime value.

Watch our Webinar on Maximize CLTV with Next Best Actions and Experiences with Brandon Purcell, VP, Principal Analyst, Forrester, and Hindol Basu, CEO, Voxco Intelligence, as they explore how to optimize your customer engagement model with Next Best Actions.

See as our speakers explain the stages of the Next-Best Action cycle and how you can leverage it to refine the way your interact with your customers.

In this Voxco – Forrester Webinar, you will learn:

How AI and ML can help organizations optimize every stage of the customer journey?
Why do businesses need to adopt the next best actions workflows in their CX optimization?

Get to Know Our Speakers

Featured Guest

Brandon Purcell
Principal Analyst, Forrester

Brandon Purcell serves customer insights professionals, covering customer analytics and artificial intelligence at Forrester. His work helps organisations derive meaningful insights from customer data to attract and retain customers, increase customer loyalty and profitability, and inform product development and service delivery.

Hindol Basu
CEO, Voxco Intelligence

Hindol Basu brings in about 20 years of analytics consulting experience spanning across multiple industry verticals and markets. Hindol holds a bachelor in engineering from IIT Kharagpur and an MBA from IIM Bangalore. He is also an avid contributor to several analytics and machine learning publications.

Featured Speaker

Brandon Purcell
VP, Principal Analyst, Forrester

Brandon Purcell serves customer insights professionals, covering customer analytics and artificial intelligence at Forrester. His work helps organisations derive meaningful insights from customer data to attract and retain customers, increase customer loyalty and profitability, and inform product development and service delivery.

Hindol Basu
CEO, Voxco Intelligence

Hindol Basu brings in about 20 years of analytics consulting experience spanning across multiple industry verticals and markets. Hindol holds a bachelor in engineering from IIT Kharagpur and an MBA from IIM Bangalore. He is also an avid contributor to several analytics and machine learning publications.

*Actify by Voxco is Voxco Intelligence. Learn more