Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Insurance survey software facilitates the creation of internal (employee satisfaction) and external (customer feedback, post-claim surveys) insurance surveys. Understanding consumer and/or employee sentiment toward insurance can help organizations develop effective strategies to target their audience. Feedback from insurance surveys allows insurance recommendations to be made to consumers based on their needs. A smart survey solution is a tool that can help organizations achieve just that.
An insurance survey software is an important tool that helps achieve a range of different objectives, such as:
Insurance survey solutions can help improve the insurance application journey using information obtained through transactional surveys conducted at different customer touchpoints. This information will help determine key moments that define customer abandonment or conversion, clearly outlining the areas that need to be focused on.
Insurance surveys will provide you with information on your customers and their needs. This will allow you to show them recommendations that best fit their requirements, making them more likely to purchase the insurance.
Many touchpoints within the customer journey are increasingly taking place online. As digital channels are increasing in importance, it is integral to create a seamless online experience for users. This can be done by obtaining and analysing feedback at the different digital touchpoints to measure satisfaction and improve user experience.
Insurance surveys allow you to identify customer pain points and address them proactively before they manifest into bigger issues that negatively affect your organization. Customers have many insurance providers to choose from, making the risk of them leaving you for a competitor significant. With the use of insurance survey solutions, this can be avoided.
Start with your Ad Tests with Voxco today
Let’s take a look at some key questions that insurance surveys often include:
1. Do you have an Insurance Policy?
2. If not, why do you not have insurance?
3. Were you without health insurance at any point in the last 12 months?
4. Is your Insurance Public or Private?
5. What/who influenced you to get an Insurance Policy?
6. How many Insurance Policies do you currently have?
7. What kind of Insurance Policies do you have? Please select all that apply.
8. Who pays for your health insurance? Please select all that apply.
9. What is the average term of the policies you have?
10. Have you received any benefits from the insurance policies you currently have?
11. How often do you pay your insurance premiums?
12. Are you aware of the insurance bonuses of your policies?
13. Have you ever surrendered an insurance policy?
14. If yes, why?
Type here…
An insurance bonus is an additional sum that is added to the basic sum assured in a life insurance policy.
These are a few key benefits of conducting insurance surveys:
The following are a few benefits of choosing Voxco as your insurance survey software:
Voxco’s Omnichannel Survey Software enables you to connect with respondents across multiple channels, on the platforms that they prefer. This helps maximise your survey responses.
Regardless of whether you require internal (employee satisfaction) or external (customer feedback), Voxco has you covered.
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