Sales Engineer

Voxco, is a private equity-backed global provider of survey
software that is used to create phone, web, mobile and face-to-face surveys.
Organizations in over 30 countries rely on their leading survey technology to
collect feedback and gain insights.

The software can be deployed both on-cloud (SaaS) and on-premise.
Voxco is an entrepreneurial company with a close-knit team that values
collaboration. The Lead generation and Sales team in Montreal manages and
drives the lead generation initiatives for their different sales offices in North
America, Europe and Australia.

The Opportunity

Voxco is looking to add Sales Engineer to the sales team. The overriding
responsibility of this role is to provide pre-sales technical / functional support
to prospective clients and customers while ensuring customer happiness with
minimal supervision.

SE will work closely with the Lead gen and Marketing teams. The ideal
candidate is an energetic self-starter with the ability to convince and provide
direction and specialist knowledge in applying the technology/application to
client business. You will be the bridge between Lead Gen and Sales Team by
performing technical demonstration to qualified prospects in order to support
the sales team in closing the deals.

What you will do:

Provide exemplary pre-sales technical expertise through technical and product presentations, demonstrations, pilot implementations, and ongoing sales consultation
Drive the adoption of Voxco solutions within strategic accounts, rapidly growing usage across departments within the enterprise.
Translate product/technical features into value drivers.
Develop and maintain training materials and deliver training to improve product knowledge and demo abilities of both inside and enterprise salespeople.
Build working knowledge of contending products and how to technically sell against them
Work collaboratively with Product Management, Marketing and Engineering during the development, launch and continuing refinement of existing and new Voxco products
Respond to initial product requests and frame product issues for discussion and resolution with Product and Technical teams

Develop/maintain technical and business knowledge of industry directions and trends

Our ideal candidate:

Bachelor’s degree in a relevant field (E.g. Marketing, Business, Computer Science, Information Systems, Mathematics, Statistics)
Minimum of 5 years of prior Sales/Systems Engineering, or Solution Architect experience with software in a SaaS/Cloud environment, selling to C/VP level buyers
High energy, self-starter comfortable with ambiguity in entrepreneurial environments
Extraordinary professional, sales, and technical capabilities; comfortable supporting both enterprise (field) and inside sales teams on targeted accounts
Ability to explain and resolve common technical aspects of SaaS software, including security, protocols for APIs, SLAs, email/communication specifications, etc.
Ability to see and present ‘the big picture’, architect solutions to solve customer problems, and uncover business challenges and develop custom solutions
Strong customer facing and relationship building skills
Demonstrated excellent verbal and written communication skills (needs analysis, positioning, business justification, and closing techniques)
Possess relevant functional sales experience that could be applied across an entire sales area in general or specific functional categories
Strong leadership and ability to lead, encouraging both individual and team accomplishments
Ability to learn new technologies
This role could be 100% remotely

Sales Engineer

The Opportunity

What you will do:

Our ideal candidate:

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