Accounts Receivable Coordinator

Montréal, Canada

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Global Survey Software

Voxco is a global provider of survey software for phone, web, mobile and face-to-face surveys. Organizations in over 30 countries rely on our leading survey technology to collect feedback and gain insights. Our software can be deployed both on-cloud (SaaS) and on-premise.  Voxco is a rapidly growing private equity backed company with a close-knit team. We value collaboration and take pride in our innovative product development and high standards of customer service. 

Voxco HQ is in Montreal and has subsidiaries in France, Germany, UK, USA, and Australia.

The Opportunity

We are looking for an accounts receivable coordinator to join the administration team in Montreal (Québec). The coordinator will report to VP Finances & HR and will work closely with the Controller in Montreal and Collections assistant in India. The ideal candidate has prior experience in a similar role; has experience with Microsoft Great Planes Dynamics; has strong leadership, communication (in English and French), and interpersonal skills; and is highly resourceful.

Place of work: Downtown Montreal

Part time: 2-3 days week

What you will do:

Using Microsoft GP Dynamics system as well as other accounting tools:

  • Overseeing a collection agent in India and assisting in daily collections;
  • Produce Collection Dashboard on a daily basis and Weekly collection report per region in Excel;
  • Follow up with clients using a collection management module and according to a Collection management plan;
  • Deal with customers via e mails / phone calls diligently, courteously, and professionally while collecting payments, in both English and French;
  • Persuade customers diligently to pay past due amounts;
  • Collaborate with vendors/controller/VP finance  regarding collection of payments and communicate any change in a customer financial situation;
  • Create payment re-schedules based on customers’ financial situations upon approval by the controller/VP Finance ;
  • Maintain and update record of customers in Collection management module regarding promises of payments and any communication with client which should be properly recorded in the customer file;
  • Collaborate with collection agency for difficult clients;

What it takes:

  • 5-10 years’ experience in receivables collection
  • Perfectly bilingual (English and French)
  • Knowledge of Microsoft Dynamics GP
  • Intermediate Excel level
  • Cegep/University degree in accounting (or equivalent in related discipline)

Assets to your candidacy are:

  • Ability to work under pressure
  • Have a good professional judgment and a high sense of professional ethics
  • Strong leadership, autonomy, and organization
  • Methodological and thorough work ethic

Voxco’s Benefits:

We pride ourselves on being a close-knit group that works together to make Voxco a great place to spend your day.  A bit about our work environment:

  • Montreal downtown, close to Guy-Concordia station
  • Competitive Salary
  • Full range of health benefits - (for 3 days/week position)
  • Dining room and a game room
  • Healthy snacks, complimentary weekly group lunches
  • Dynamic and stimulating international work environment
  • Group activities (e.g. Yoga)
  • Company profit sharing
  • Group RRSP program
  • Opus & cie program

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