NPS® Survey Template

Uncover key drivers behind customer loyalty to know how customers feel about each aspect of your products/services

NPS The definitive guide visual 21

NPS® Survey

Here's a sneak peek

The Net Promoter Score or NPS® is a highly effective customer experience metric used by companies for measuring customer loyalty and optimizing their experience. It starts by asking the customer a question:  “How likely are you to recommend us to a friend or colleague?” Voxco NPS® Survey template helps you to: 

  • Calculate your NPS® Score
  • Measure customer loyalty 
  • Identify promoters and detractors 
  • Predict customer behavior 
  • Boost customer retention 
  • Stack up against industry benchmarks

Download NPS® Survey template for your business

Why Voxco is the best bet for NPS® Surveys?

Want to see the loyalty of your customers? Curious to know if they recommend you to their friends or not? Look no further than Voxco! Intending to improve Net Promoter Score (NPS) across every touchpoint, Voxco’s best-in-class survey solutions enable you to seamlessly transform feedback into growth by:

  • Augmenting your NPS surveys with a huge range of question types
  • Creating engaging NPS surveys with drag and drop functionality
  • Gathering real-time actionable insights through powerful dashboards and analytics 
  • Understanding what makes your customer tick via online, telephone, or face-to-face surveys

So, what are you waiting for? Get ready to deliver experiences that increase promoters, retain passives, and reduce detractors for your brand!

Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠ and Net Promoter System℠ are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.