The Power of Feedback within the Workplace using Survey Software

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Why is Feedback an Integral aspect of Employee Experience?

Manager feedback helps employees develop their skills and profiles, helping them become more marketable. A study by the Harvard Business Review suggests that 57% of employees prefer corrective, developmental feedback over praise and recognition. Manager feedback, therefore, can play an integral role in determining employee experience as it is an investment in an employee’s employability. 

It is therefore important to select a powerful Survey Software that can be used to collect employee and manager feedback on an interval-basis, in order to improve employee experience and organizational culture.

See Voxco survey software in action with a Free demo.

See Voxco survey software in action with a Free demo.

Importance of the Employee Feedback Loop

Let’s look at a few different facts and statistics that emphasize the importance of the employee feedback loop:

Employees Prioritize Listening Culture

According to research by Deloitte, employees value “culture” and “career growth” nearly twice as much as they value “compensation and benefits” when selecting an employer. Hence, there is an increased focus on “employee listening tools” such as pulse surveys and regular feedback check-ins by managers. It is important to employ a Survey Software that can be used to send these surveys at specific time intervals, to keep a constant tab on employee experience.

Employee Listening is an Integral Part of Strong Leadership

An analysis by the Harvard Business Review talks about a common mindset among managers and leaders where listening is equated with weakness. The article talks about how many leaders believe that it is their job to delegate and give instructions rather than to also listen to feedback, as this may be perceived as a sign of weakness. The article then goes on to counter this school of thought by emphasising the importance of managers listening to their subordinates. A key feature of effective management is the ability to absorb employee feedback and translate it into action. This feedback loop allows you to build trust with your team and will help improve the culture in the workplace.

Employee Listening Increases Motivation

Quoting Brian Tracy, a leadership expert, “Every time you fail to use listening skills and withhold your close attention from another person when they are talking, you make them feel valueless and unimportant. You start to create a negative downward spiral that can lead to unhappiness and disaffection in a workplace.”. 

This reinforces the importance of building a strong sense of employee engagement within the workplace, primarily through employee listening. Employee feedback should be collected often to establish a direct line of communication with your employees. This will let your subordinates know that they are being heard and that their feedback is valued, increasing employee motivation in the process.

Explore all the survey question types possible on Voxco

Explore all the survey question types possible on Voxco

Advantages of Collecting Feedback in the Workplace

The following are a few key benefits of collecting feedback within the workplace:

Feedback Stimulates Growth

Feedback helps leaders and subordinates reflect on themselves and their work, giving them an opportunity to recognize and address their own weaknesses.

Provides a Sense of Purpose

By creating a feedback loop and listening to employees, they will begin to feel appreciated and motivated. When people feel like they’re valued, and their work is appreciated, it gives them a sense of purpose that motivates them to work harder and better every day.

Increases Employee Engagement

Collecting feedback within the workplace regularly will increase employee engagement. Employees appreciate feedback as it helps them grow and improve. Increased employee engagement will not only increase the skill and marketability of employees but will also improve the work culture within the organization.

Improves Working Relationships

By opening communication channels between employees, you can eliminate the buildup of tension or conflict as it provides employees with the opportunity to get things out in the open. Improved working relationships among employees and leaders will result in better output and smoother functioning within the department.