Survey software and tools for your needs.
Trusted by the Top 50 Market Research firms & Global Brands in 40+ countries since 1976
Every year, Yves Rocher conducts millions of client satisfaction surveys, gift studies and more using Voxco!
Why choose Voxco Software for your feedback surveys?
Surveys are a great way to get insight into your customers and employees’ satisfaction, motivation, and needs. That insight can help you make the right decisions for your business. With Voxco survey tools you can run any type of survey, from employee engagement, customer satisfaction surveys, post-event or transition feedback, and much more.
Limitless survey design capabilities
The possibilities with our survey tools are virtually limitless. We cover all the standard question types and offer lots of advanced features. You can use sophisticated logic and routing, as well as instant answer validation to make sure you are collecting quality and accurate feedback from your survey participants.
Customer Insights without the price tag
Do you feel stuck paying a fortune for advanced customer insights systems, but only use a fraction of the features? Voxco offers a great alternative. Our robust survey system can handle virtually any customer satisfaction and transaction/event follow-up study, but it will not cost you as much as a full CX system.
Choice to host on your premise
Companies in industries with high privacy protection requirements – like those in law, financial, accounting, healthcare – often prefer to keep systems behind their own firewalls. Voxco is one of the few survey providers that offers the option to host the survey system in SaaS or on your company servers/on-premise.
Simple steps to analyse and share results
With Voxco anyone can be a data whiz. We make analysis and reporting easy through our simple drag-and-drop functionality, one-click chart creation, built-in statistical analysis, and visual dashboards. You can also quickly share the most important information with colleagues via our secure Key Findings Portal.
Many ways to reach respondents
Voxco’s survey system offers you many options to reach respondents – through online surveys, phone and mobile surveys, in-person intercept studies and even cost-effective IVR surveys that are enable customers to respond to pre-recorded questions 24/7.
Any level of service to help you with projects
Voxco’s experienced services team can help you with any aspect of your survey project. From programming and survey send-out on a regular basis, to the occasional assistance on complex projects, to full turn-key projects, you can count on our team.
"Since the last 12 years Voxco has been with us in carrying out our online studies,
whether it's the gift studies (pointing out the best gifts to offer our clients) or
even our studies on client satisfaction.
Thanks to their software solution and their expertise in set up in the survey domain, we manage, every year, to increase the rate of response.
Voxco is more than a tool for Yves Rocher, it's the solution for our surveys which ensures us being always closer to our clients and to respect our commitment for the beauty of women."
Client success stories
National retailer expands Online Grocery PickUp service using Voxco Online customer feedback.
Innovative business event combines online and on-the-floor attendee insights.
Evolving product testing with unique 3D virtual environments & Voxco Multi-Mode.