Powerful features
In feature comparisons, Voxco beats the competition with call blending, in-call routing, IVR, flexible quota creation, and more.
Large or small projects
lexible software and pricing help us work with the largest industry-leaders and the smallest phone survey centers.
Manual dialling compliance
Voxco TCPA Connect offers US survey call centers a distinct-manual dialling environment that’s actually productive.
Centralized multichannel
Manage phone surveys centrally, from a platform that is fully integrated with online and face-to-face surveys.
Better surveys start here!
Single-vendor advantage
Imagine maintaining only one licensing/support agreement, and not having to rely on inter-system compatibility.
Better productivity
New clients report major improvements to hourly talk times (as high as 52 minutes) and overall project efficiency.
Polling organizations must continue to innovate in the field and discover new ways of inspiring confidence and ensuring accuracy. Politicians, the media, and the public are depending on it.
Survey organizations around the world have maximized their phone survey ROI with the advanced features, hosting options, seamless telephony integration, and flexible pricing of our CATI software.
Dynamic survey design tools
Our telephone survey design tool is nearly limitless. Easily create highly complex surveys with advanced question types and multiple conditions.
Powerful phone survey software
In election year 2020 - Gather data, Measure & Uncover issues that drive political change with Voxco's Robust Multi-channel Polling Survey Platform
Launch voter polling projects of unprecedented scale easily with our unparalleled Phone Polling survey software
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Integrated telephony system
Unlike most other computer-assisted telephone interviewing software, Voxco CATI can be seamlessly integrated with an entire own telephony system:
Sophisticated fieldwork management tools
In feature comparisons, Voxco CATI software comes out on top. Maximize response rates with fieldwork tools like time zone management, interviewer roles, and smoothing functions.
Multi-site and remote access flexibility
Reduce your call center’s costs by creating an optimal balance between site locations and home offices. Voxco CATI telephone survey software works across single and multiple call center sites.
Seamless multi-channel integration
Manage telephone surveys centrally, from a single platform that’s designed to optimize multi-mode studies. Increase respondent engagement with seamless integration of phone, online and offline survey channels.
Software transition services that minimize downtime
Our team works during off-hours and transitions interviewers and projects in batches to minimize downtime. We’re intimately familiar with competing software, and have fine-tuned our data transfer and survey replication processes to ensure data integrity.
4-in-1 Dialing Modes. Power, Predictive, Preview and Hybrid modes. Tailor your dialling method to each project.
Intelligent call detection. Automated filtering of bad call connections ensures that only valid calls get through to interviewers.
Increased productivity. Dialling software that dynamically adapts to call pacing to automatically forecast interviewer availability.
Voxco TCPA Connect. For US clients, we now offer a distinct manual-dialing solution for reaching mobile phone sample.
Voxco's Cloud Based Dialer: Total productivity for survey call centers
“ Healthcare regulations, patient privacy and an aging population make it vital for any healthcare organization to properly understand and support their patients and members. For us, it was critical to work with a supplier who could offer us an integrated phone, dialer, and IVR system that gave us the flexibility to create very complex and targeted outreach programs, in multiple languages. After a trial, we chose Voxco and have truly found an incredible partner, in both technology and services, to help us drive the growth in our healthcare services.”
Denise Hindle, CEO
DG Solutions chose Voxco’s advanced phone survey software because it enabled them to create robust calling programs that meet the complex requirements of the healthcare industry.
Why Voxco?
“I first chose Voxco at an MR firm and then again when I founded Precision Opinion, where we have 500 seats. I’ve used other data collection software, but no other phone survey system is as flexible or robust as Voxco’s. That’s why we’ve been a client for over 15 years.“
– Guthrie Rebel, Executive VP
Precision Opinion Relies on Voxco Phone Survey System
Combine Voxco CATI mode with our cloud-based Dialer and Voxco IVR
"No media organization has ever tried something like this, and we hope to set a new standard of transparency. You’ll see the poll results at the same time we do. You’ll see our exact assumptions about who will turn out, where we’re calling and whether someone is picking up. You’ll see what the results might have been had we made different choices”
Nate Cohn, Domestic Correspondent, The Upshot at The New York Times
"We realized quickly that we needed everyone on a single platform. Luckily for us, Voxco has a solid roster of experienced call center clients that can deliver high-quality phone survey projects. It was also important for us to have researchers that were academically situated or adjacent, as well as some big centers with a large number of (interviewer) seats to help support us in making such a large volume of calls”
Meghann Crawford, Director of Data Management at SCRI
Dr. Don Levy, Director, SCRI
"We were able to do 100% of the programming on our end, so our partners just had to upload the information we gave them to conduct the calls, streamlining the research process. It made troubleshooting a breeze. All our partners were speaking the same language thanks to Voxco”
Together, The New York Times and SCRI embarked on a first-of-its-kind project to deliver polling results, live, as the data was being collected via phone calls. SCRI conducted the polls across key districts, while The New York Times presented the results to readers.
For SCRI, the pressure was on to reach as many potential voters as possible in a short timeframe. They needed a phone survey system that could easily meet the requirements of such an enormous, high-profile project. Ultimately, they chose Voxco.
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