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This white paper, by Hindol Basu (GM, Voxco Intelligence), delves into the ways in which you can extract powerful insights from your NPS® data so as to maximise growth and boost lifetime value.Â
Read our white paper to learn the following:Â
Hindol Basu
GM, Voxco Intelligence
Hindol Basu brings in 20+ years of analytics consulting experience spanning multiple industry verticals and markets. Hindol holds a bachelor’s in engineering from IIT Kharagpur and an MBA from IIM Bangalore. He is also an avid contributor to several analytics and machine learning publications.
Net Promoter®, NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score℠and Net Promoter System℠are service marks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
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