The NPS Guide to turn Detractors to Promoters
The Ultimate NPS Guide: Converting Detractors Into Promoters Free Download: Enhance NPS® Scores using our NPS® guide. Download Now Net Promoter Score® Hub SHARE THE
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
Find the best survey software for you!
(Along with a checklist to compare platforms)
Take a peek at our powerful survey features to design surveys that scale discoveries.
Explore Voxco
Need to map Voxco’s features & offerings? We can help!
Find the best customer experience platform
Uncover customer pain points, analyze feedback and run successful CX programs with the best CX platform for your team.
We’ve been avid users of the Voxco platform now for over 20 years. It gives us the flexibility to routinely enhance our survey toolkit and provides our clients with a more robust dataset and story to tell their clients.
Steve Male
VP Innovation & Strategic Partnerships, The Logit Group
Explore Regional Offices
The Ultimate NPS Guide: Converting Detractors Into Promoters Free Download: Enhance NPS® Scores using our NPS® guide. Download Now Net Promoter Score® Hub SHARE THE
Free Download: Generate customer journey insights using our customer experience templates. Download Now CX Strategy & Management Hub TALK TO A CX EXPERT It can
How to Use Customer Journey Maps as a Tool to Enhance Customer Experience (CX) SHARE THE ARTICLE ON Table of Contents What is a Customer
Customer Engagement in the Post-Covid world SHARE THE ARTICLE ON Table of Contents Introduction In this Post Covid world, the business industry is thrown upside-down
5 Innovative Market Research Techniques to Understand Consumer Behavior SHARE THE ARTICLE ON Table of Contents Introduction With the digital transformation and the new business
Customer 360 solutions SHARE THE ARTICLE ON Share on facebook Share on twitter Share on linkedin Table of Contents What is customer 360 view? Customer
Digital Customer Experience SHARE THE ARTICLE ON Table of Contents As people are discovering different ways to entertain themselves in this digitally advanced world, various
The Comprehensive Guide to CSAT Benchmarks by Industry SHARE THE ARTICLE ON Table of Contents What is CSAT and How is it Calculated? Customer Satisfaction
What is Customer Intelligence? SHARE THE ARTICLE ON Share on facebook Share on twitter Share on linkedin Table of Contents Customer Intelligence (CI) is the
CUSTOMER EXPERIENCE The value in Customer Experience Optimization (and the cost of ignoring it!) LISTEN TO THE ARTICLE Voxco · The Value In Customer Experience
Auto Dialer vs Predictive Dialer: Know the Difference SHARE THE ARTICLE ON Table of Contents The average benchmark for First Call Resolution is 70%. This
What is a Customer Journey Map: Definition, Different Stages, and Advantages Voxco is trusted by 450+ Global Brands in 40+ countries See what question types
30 Customer experience quotes that will inspire you Customer Experience Ensuring an excellent customer experience can be tricky but an effective guide can help. Download
Power Dialer vs Predictive Dialer: Which Suits Your Needs? SHARE THE ARTICLE ON Table of Contents Dialing our friend’s and family’s numbers to make a
70 Customer Experience Statistics you should know Customer Experience Ensuring an excellent customer experience can be tricky but an effective guide can help. Download Now
CES Vs CSAT SHARE THE ARTICLE ON Share on facebook Share on twitter Share on linkedin Table of Contents With social media and various other
Closing the Customer Feedback Loop Customer Experience Ensuring an excellent customer experience can be tricky but an effective guide can help. Download Now SHARE THE
CUSTOMER EXPERIENCE All you need to know about Customer Journey Management Free Download: Generate customer journey insights using our customer experience templates. Download Now SHARE
How to improve your CSAT score? SHARE THE ARTICLE ON Share on facebook Share on twitter Share on linkedin Table of Contents Poor customer experience
NPS® vs CSAT Score SHARE THE ARTICLE ON Net Promoter Score® Hub Table of Contents As businesses strive to enhance customer satisfaction and loyalty, they
We use cookies in our website to give you the best browsing experience and to tailor advertising. By continuing to use our website, you give us consent to the use of cookies. Read More
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
hubspotutk | www.voxco.com | HubSpot functional cookie. | 1 year | HTTP |
lhc_dir_locale | amplifyreach.com | --- | 52 years | --- |
lhc_dirclass | amplifyreach.com | --- | 52 years | --- |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_fbp | www.voxco.com | Facebook Pixel advertising first-party cookie | 3 months | HTTP |
__hstc | www.voxco.com | Hubspot marketing platform cookie. | 1 year | HTTP |
__hssrc | www.voxco.com | Hubspot marketing platform cookie. | 52 years | HTTP |
__hssc | www.voxco.com | Hubspot marketing platform cookie. | Session | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_gid | www.voxco.com | Google Universal Analytics short-time unique user tracking identifier. | 1 days | HTTP |
MUID | bing.com | Microsoft User Identifier tracking cookie used by Bing Ads. | 1 year | HTTP |
MR | bat.bing.com | Microsoft User Identifier tracking cookie used by Bing Ads. | 7 days | HTTP |
IDE | doubleclick.net | Google advertising cookie used for user tracking and ad targeting purposes. | 2 years | HTTP |
_vwo_uuid_v2 | www.voxco.com | Generic Visual Website Optimizer (VWO) user tracking cookie. | 1 year | HTTP |
_vis_opt_s | www.voxco.com | Generic Visual Website Optimizer (VWO) user tracking cookie that detects if the user is new or returning to a particular campaign. | 3 months | HTTP |
_vis_opt_test_cookie | www.voxco.com | A session (temporary) cookie used by Generic Visual Website Optimizer (VWO) to detect if the cookies are enabled on the browser of the user or not. | 52 years | HTTP |
_ga | www.voxco.com | Google Universal Analytics long-time unique user tracking identifier. | 2 years | HTTP |
_uetsid | www.voxco.com | Microsoft Bing Ads Universal Event Tracking (UET) tracking cookie. | 1 days | HTTP |
vuid | vimeo.com | Vimeo tracking cookie | 2 years | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
__cf_bm | hubspot.com | Generic CloudFlare functional cookie. | Session | HTTP |
Name | Domain | Purpose | Expiry | Type |
---|---|---|---|---|
_gcl_au | www.voxco.com | --- | 3 months | --- |
_gat_gtag_UA_3262734_1 | www.voxco.com | --- | Session | --- |
_clck | www.voxco.com | --- | 1 year | --- |
_ga_HNFQQ528PZ | www.voxco.com | --- | 2 years | --- |
_clsk | www.voxco.com | --- | 1 days | --- |
visitor_id18452 | pardot.com | --- | 10 years | --- |
visitor_id18452-hash | pardot.com | --- | 10 years | --- |
lpv18452 | pi.pardot.com | --- | Session | --- |
lhc_per | www.voxco.com | --- | 6 months | --- |
_uetvid | www.voxco.com | --- | 1 year | --- |