Voxco adds six new features to its online survey platform.

SHARE THE ARTICLE ON

Voxco adds two new features to its online survey platform. Customer success manager

We have rolled out six new powerful feature updates as a part of our ongoing CX and research capabilities-building initiatives. 

  1. Multi-Factor Authentication. 
  2. Panelist Traceability.
  3. Survey Automation.
  4. NPS Feedback Collection.
  5. Real-Time Sentiment Analysis.
  6. Sentiment Trends Chart.

 

The new features are a part of Voxco Research’s user capabilities-building initiatives. Within the last year, Voxco has added five new features. Now again, it’s launching six new powerful features that will transform how its users gather, measure, uncover, and act on data.

Voxco adds two new features to its online survey platform. Customer success manager

“We believe there’s tremendous potential in the delightful process of survey creation, especially in how a user exercises control on our survey platform. Our upcoming features aim to diminish the barrier between the user and platform security and give more power to the users.”

-Sumit Aneja, CEO

Voxco adds two new features to its online survey platform. Customer success manager
Voxco adds two new features to its online survey platform. Customer success manager

Multi-Factor Authentication

With this new update, access Voxco Survey Platform (Online + Multimode) with a 2nd authentication factor via email to strengthen access security. In addition to the username and password, users need an additional verification factor to access the Voxco environment. 

Learn more!

Voxco adds two new features to its online survey platform. Customer success manager

Panelist Traceability

Now you can track and manage your panelists with their dates of creation & confirmation. Filter, export, or delete panelists based on the two date filters. 

Learn more!

Voxco adds two new features to its online survey platform. Customer success manager

Survey Automation 

Automate survey distribution and eliminate manual work by setting up custom triggers in our salesforce integration. 

Learn more!

Voxco adds two new features to its online survey platform. Customer success manager

NPS® Feedback Collection

Design your NPS® surveys with a customized follow-up question to gather insight into the NPS® score. Ask an open-ended question based on the scores of promoters, passives, or detractors. 

Learn more!

Voxco adds two new features to its online survey platform. Customer success manager

Real-time Sentiment Analysis 

With this update, open text is automatically analyzed to recognize the sentiment of the text in real-time.

Voxco adds two new features to its online survey platform. Customer success manager

Sentiment Trends Chart

With the trends chart, users can make better decisions that align with what their target customers actually want. Monitor changes in customer sentiment with respect to time. 

Learn more!

With an existing set of robust features, Voxco ensures a seamless end-to-end solution for more than 500+ enterprises looking to gather feedback, measure sentiment, uncover insights & act on them. It empowers organizations to conduct insightful research, uncover actionable insights, and fuel customer experiences.

Join the network of 500+ happy survey creators.

Explore all the survey question types possible on Voxco

Survey tools 20 20

Customer 360

Customer 360 SHARE THE ARTICLE ON Table of Contents What is customer 360? We know that companies now pay more attention to the data management

Read More »