United States IVR

Best-in-class IVR System in US

Conduct self completion surveys with exceptional features by leveraging the leading IVR survey system in US. Try the robust IVR survey software that is trusted by government agencies, top brands and universities in the US! 

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Trusted IVR software provider in US since 25+ years!
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With Voxco IVR Survey Software
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Boost Productivity

Be available 24 hours

Manage peak call volumes   

Enhance Omnichannel CX

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Advanced US Hosted IVR Solutions

Voxco is the leading IVR survey software in US that comes with more than 25 years of industry experience. Known for offering both on-premise and cloud hosting solutions, Voxco empowers US organizations to create call flows of different complexities with simple drag and drop. With Voxco IVR, it gets easy to keep a track of survey progresses and combine self completion surveys with phone, online and field surveys.

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Access US IVR software with Omnichannel capabilities

Access a complete integrated survey software in US and conduct end-to-end survey research with IVR surveys, online surveys, phone surveys and field surveys. Exchange the dataset without any restrictions using a single platform.

Multiple Self-completion survey modes with IVR Survey Software in US
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Effortlessly manage incoming and outgoing calls through the same platform. Boost the agent productivity by minimizing their wait times, intelligent routing and engaging respondents with custom announcements.

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Inbound mode IVR

Combine CATI survey responses using keypad with Inbound IVR software in US. Redirect respondents using a permanent US phone number. 

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Outbound mode IVR

Collect real-time customer feedback with IVR survey software in US. Send automated feedback surveys at scale to measure customer satisfaction across touchpoints. 

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Mixed mode IVR

For US organizations managing both inbound and outbound calls. Voxco’s Mixed mode IVR manages both modes of communication effectively with ACD, call routing and self-serve options.

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Manage Calls at Peak times with US IVR System

Manage US calls at peak times with smart features like skill based routing, call hold settings, self-serve options and automated workflows. Manage agent availability by cutting down on wait and hold time.

Feature rich IVR company in US

Elevate productivity of self completion surveys by 400% through intelligent routing mechanism, custom rules, automated workflows, and more. 

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Cost-effective IVR surveys & messaging in US
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Voxco’s US IVR system is a state-of-the-art Interactive Voice Response survey system. It gives you a simple and cost-effective way of delivering self-completion surveys and automated messages to a huge target audience.

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In survey mode, respondents answer questionnaires any time they like through simple touch tone interaction on their phone.

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In messaging mode, the Voxco IVR system broadcasts messages for customer satisfaction programs.

FAQ

 After you schedule a demo with the team, our team will set an account for you. With complete onboarding assistance and migration assistance, you can start conducting IVR surveys within a week.

IVR company (Interactive Voice response system) allows organizations to connect with respondents using an automated recorded voice script. US organizations use IVR survey softwares to connect with customers, donors, respondents and manage phone surveys at scale without human intervention.

IVR organizations in US are used to collect respondent feedback through the respondent’s keypad. Every respondent is called with a pre-recorded workflow and respondents are prompted to provide responses using the telephone keypad. The responses are collected and stored in the database using data servers in US (if you are using US IVR company like Voxco).