CATI SURVEY SOFTWARE IN AUSTRALIA

Powerful, Flexible, and Cost-effective CATI survey software in Australia

Seamlessly collect data with an integrated phone survey system that boosts agent productivity by 400%! Integrate Voxco CATI mode with Voxco Cloud Dialer and Voxco IVR to create a phone survey system of unparalleled efficiency.

Access powerful telephony features and a top-notch CATI survey software to launch phone survey projects of unprecedented scale. With Australia hosted CATI survey system, get in touch with your audience by conducting insightful polling studies, large scale data collection studies, and various types of survey research. Try Australia based CATI survey software with predictive dialers, multilingual capabilities, TCPA compliant calling system, live dashboards, and more.

Click to Dial

Call respondents instantly with one click. Reduce time required to call.

Call Management

Access Advanced features like Call monitoring, recording, playback

Automated Workflows

Enhance productivity by deciding cadence in advance

Call Barging

Supervisor can connect or takeover any call in real time and train the agents too.

IVR Survey Software

Set up automated pre-recorded call flow and improve efficiency

Call Dialers

Access Power, Predictive, Preview and Hybrid modes.

Call Routing

Skill based smart omnichannel routing

Quota Management

Manage quotas based on agent history and performance

Interviewer Statistics

Monitor interviewers in real time

Inbound Calls

Manage incoming customer queries efffectively

Automatic Call Detection

Intelligent answer machine detector to improve call time

Call Back Queue

Efficient call back queue management system for better customer experience

On-Premise/ Cloud Hosting

Choose hosting according to your requirements

Call Center Coaching

Coach interviewers remotely at scale

Outbound Calls

Manage all outbound call projects

Powerful CATI survey software in Australia

Voxco CATI is a well-known telephony survey system that is trusted by data collection organizations, market research companies, as well as opinion researchers based in Australia. Our secured data centers are hosted in Australia which helps to keep the collected data safe. Coming with an experience of 45 years, Voxco’s CATI survey software has enriched multiple Australian companies with comprehensive phone survey & call center management solutions.

TCPA compliant CATI Survey Software in Australia

Voxco TCPA connect enables Australian companies to seamlessly comply with manual dialing rules. Voxco is an exceptional CATI survey software in Australia for conducting large scale CATI surveys. Get manual dialing deployment scenarios customized to match your unique needs.

Survey organizations in Australia have significantly improved their CATI software ROI with the help of powerful features, advanced hosting options, competitive pricing, and seamless telephony integration offered by Voxco’s CATI software.

VOXCO IVR SURVEY SOFTWARE

> Call Routing

> Advanced Call Queue

> Call Management System

> Call Center Analytics

VOXCO CLOUD BASED DIALER

What is Australia based CATI system?

Australia based CATI system such as Voxco enables companies to easily manage their phone survey projects by conducting inbound & outbound phone surveys through effective call management, interviewer management tools, quota management, and more.

What are the advantages of using Australia based CATI software?

Australia based CATI softwares such as Voxco offer additional layer of security for your gathered data from CATI surveys. With data hosting centers based in Australia, you can effortlessly comply with the specific data security requirements of your clients.

Moreover, a Australia hosted CATI system ensures that the phone surveys you conduct comply seamlessly with TCPA and other rules.

How much does a hosted Australia CATI software cost?

Voxco is a Australia based CATI survey system. Our pricing is competitive and depends mainly on your requirements. Schedule a demo with our experts to gain a full view into our pricing!

Can I use Australia hosted CATI survey solution for conducting international studies?

Yes, Voxco’s Australia based CATI survey software can be easily used for conducting international survey research as well.

Why is a CATI Survey Software Important?

CATI survey software comes with various benefits (as discussed above) that help to create a seamless surveying experience. CATI can improve accuracy, offer increased management control, and boost productivity. Also, in comparison to other surveying methods, CATI interviewing facilitates more efficient data collection as respondent answers are entered into the system in real-time. This minimizes the time wastage in transcription as well as data entry.

What are the popular features of a CATI Survey Software?

These are some of the popular features of a CATI survey software:

1.Call Management Functions:

CATI survey software must have call management functions such as smart call routing skills.

Sample Management Functions:

The ability to schedule and allocate telephone numbers to different interviewers.

3.Real-Time Field Supervision Functions:

CATI software allows for the live monitoring of call outcomes, response rates, and scheduling of interview appointments.

Access to Interviewer Tools:

Another important feature of CATI is interviewer tools such as a pop-up calendar to set up interview appointments and options to add general comments across calls.