Pulse Survey Questions Pulse Survey

Pulse Survey Questions

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What is a Pulse Survey?

Pulse Surveys are surveys conducted by companies on a timely basis to gather real-time feedback from the employees. Unlike the annual surveys that are lengthy and elaborate, pulse surveys are quick and to-the-point. It has around 3-10 survey questions that can be used to gather information on the views of employees on specific issues. 

Considering the remote work culture that we are a part of today, maintaining employee engagement can be a challenge. Getting accurate feedback from employees is difficult due to a lack of in-person interaction. Pulse surveys are useful in this situation. They help to gain insightful and actionable responses, provided the right questions are asked in the right manner. 

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Annual surveys are dependable only to a certain extent because of the following factors- 

  • The surveys can be tiresome because of the overwhelming number of questions asked. 
  • Since these surveys are conducted once a year, employees have to wait to give their opinions. This may reduce the engagement rate of employees and may drive them to discontinue.
  • Thirdly, organizations may not be able to give equal importance to all the feedback. This is because they may not be able to segregate issues on a priority basis if responses are received only once a year. 

Pulse surveys fit perfectly in the goal of improving the engagement levels of employees. They assist in tracking the opinion of employees on the work culture, policies in place and also measure their level of satisfaction. This allows organizations to focus on one issue at a time and plan their actions accordingly. 

Organizations, for example, may seek to know how employees feel about a policy change, keep a check on their mental health or collect feedback on a new scheme that has been implemented. This is where pulse surveys can help organizations to understand the viewpoints of employees.

How to choose pulse survey questions?

The type of questions to include in a pulse survey will be determined by your goal. Understand the purpose behind conducting a survey. For example, a survey can be conducted to record the opinions of employees about a certain course that they were required to take.

After we’ve settled on a target, we’ll move on to the questions. A few points to consider while framing the right pulse survey questions are listed below. 

  • Keep the questions short and clear to increase the response rates. Include around 3-10 questions in the survey.
  • The questions should align properly with the desired outcome. Remove any questions that aren’t relevant.
  • Open-ended questions can also be a part of the survey. This will give accurate insights into the thoughts of employees. Include at least one open-ended question in the survey.
  • Choose questions that will yield results that can easily be translated into actions. 

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How often should pulse surveys be conducted?

Pulse surveys should be conducted at frequent intervals. The aim is to check in on the employees at any given point in time. There is no one perfect timeline that will work for everyone as it all depends on the time required to put feedback into action.

Once a survey has been conducted, it is important to act on the feedback received before conducting another survey. Estimate how much time the organization would need to work on the results. It’s important to remember that it’s not just about asking the correct pulse survey questions; it’s also about making changes, if necessary.

A survey is successful only if the organization prioritizes action. If surveys are being conducted mindlessly with no positive response, organizations will lose their employees’ trust and they will ultimately drop off. All of the responses must be considered, prioritized and a plan of action must be created.

The right pulse survey questions to ask

Pulse Survey Questions Pulse Survey

Work Environment

  • Do you have a sense of belonging and respect at work?
  • Do you receive meaningful appreciation for doing good work?
  • Do you feel we have a positive work environment?

Management

  • Do you feel the management is there for you when you need them?
  • Do you think the management promotes a good work culture?
  • Does the company vision motivate you?

Leadership

  • Do you believe the senior leaders are approachable to employees?
  • How sure are you that your manager is leading you in the right direction?
  • Does your manager make timely decisions?

Personal Growth

  • Are you given opportunities to grow and enhance your skills?
  • Does your manager encourage career development?
  • Is there any specific training program that we should conduct?

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Rewards

  • Does the organization provide opportunities to grow financially?
  • Do you know about the benefits offered by this organization and are they beneficial to you?
  • Are you paid appropriately for the work you do? Do you think we should offer additional benefits that will encourage you?

Communication

  • Are you informed about what is going on within the company?
  • Are you given a platform to express your ideas and concerns within the organization?
  • How well-informed are you about the organization’s performance concerning its objectives?

Innovation

  • Are your ideas and opinions valued in the organization?
  • Do you believe our company encourages risk-taking?
  • Do you think our work is aligned with the latest technology?

Additional questions

  • What is the one thing that we as a company should improve?
  • Are you excited and satisfied with your work?
  • Were you able to meet your objectives for the week?
  • Are there any aspects of the business that you believe you should be aware of?
  • What are the obstacles you are facing?
  • Is there anything preventing you from doing your best?
  • Does the organization encourage a healthy lifestyle?
  • Do you feel you are involved in the decision-making process of the company?

In closing

Pulse surveys can help you understand your employees’ experience. All you need to do is follow the questions given above and design a survey of your own to collect insightful data.

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Great Research
Fast Insights
Best-in-class ROI

Voxco’s platform helps you gather omnichannel feedback, measure sentiment, uncover insights and act on them.

Join 500 + global clients across 40+ countries