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Market research can help one uncover insights which can direct future strategies. Technology has empowered people like never before, and this has introduced several new factors for analysts to keep in mind while conducting research. To meet these challenges effectively, there are several market research tools available which can empower researchers to glean insights from a more diverse target and segmented audience.
Market research can be a census, or understanding customer preferences before a product launch or feature update. Be it hardware, software or public policy: Researchers need powerful market research tools to be able to conduct surveys at scale and ensure they uncover accurate, actionable insights.
Depending on the requirement at hand, there’s several ways to go about collecting data. Be it face to face, online or via telephone, there are several market research tools which can help researchers collect data more effectively.
These tools can be leveraged for the following market research methodologies.
Turn detractors to promoters. Increase Customer Loyalty. Get more customer referrals.
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To get the most from the methodologies listed above, businesses need to equip themselves with the right set of tools for research. Depending on the study’s requirements, researchers may need a market research tool with some or not all of the following features.
Drag and drop functionality
Create engaging omnichannel online surveys with advanced skip patterns, multi-media files, automatic device detection and more.
Read more about Voxco Online Survey Software
Create one click summaries, visual dashboards, uncover key trends and easily share the report with teams.
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Maximize CATI ROI with advanced features, hosting options, seamless telephony integration, and flexible pricing.
Read more on Voxco CATI survey software
Voxco IVR can be used as a standalone, self completion survey option or in combination with other data collection modes.
Read more about Voxco IVR Survey Software