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When it comes to an organization, employees and their retention are of utmost importance. Regardless of whether you have everything in place, an employee may opt to leave your company. There could be a variety of reasons for this, including a better job offer, discontent with current policies, or a change in work culture. Now you may think, what else is there to talk about now that your employee has opted to leave? That brings us to exit surveys. Though exit surveys may appear intimidating, when properly conducted, they can be tremendously beneficial to employers.
Continue reading to learn more about exit surveys, their importance, and some sample exit survey questions.
Create an actionable feedback collection process.
An exit survey is a series of questions asked by an organization as part of its employees’ offboarding process. Employees who leave your firm can provide a plethora of information about their experience. Exit surveys enable companies to gather honest feedback about their work culture, management, and most importantly why an individual chose to quit in the first place. They are usually conducted by the Human Resources Department of the company.
Employers must focus on the bigger picture instead of focusing solely on finding a replacement to fill in the gap. According to the experts at Harvard Business Review, a well-crafted exit survey provides the organization with insight into the employee experience, their mindset and uncovers any issues that may be present.
Companies spend a considerable amount of time, resources, and money on their employees. At the end of the day, you’d want them to stay with you on a long-term basis. While you should do everything possible to secure employees, some may call it quits. Conducting an exit survey allows the departing employees to provide honest opinions that can further be used to enhance management practices, avoid bad hires and ultimately reduce employee attrition.
Let’s take a look at how exit surveys can help an organization:
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The ideal exit survey questions revolve around the following:
Let’s take a look at some exit survey questions that you can ask.
The exit survey questions listed above are quite useful in gathering helpful criticism. It can help you figure out why an employee has decided to leave in the first place and avoid this from happening in the future.