Actionable Insights Platform

Drive Growth & Fuel Experiences with Smart Insights

Gather data, measure sentiment, uncover insights, and act on the
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Actionable Insights Platform

Drive Growth & Fuel Experiences with Smart Insights

Gather data, measure sentiment, uncover insights, and act on them

How to Derive the ROI of a Customer Churn Model
Voxco Named a Leader in the Survey Software category by G2
Voxco’s new features set to enhance research capabilities and elevate CX

Actionable Insights Platform

Drive Growth & Fuel Experiences with Smart Insights

Gather data, measure sentiment, uncover insights, and act on them

How to Derive the ROI of a Customer Churn Model
Voxco Named a Leader in the Survey Software category by G2
Voxco’s new features set to enhance research capabilities and elevate CX

Join the 500+ clients in 40+ countries using Voxco’s Insights Platform

Voxco Insights

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A powerful omnichannel survey platform that facilitates multimodal survey research.


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An AI-driven customer data platform that unifies siloed data and conducts advanced analytics.

Turn Data Into Actionable Insights

Enhance experience management with an easy 4-step process enabled by Voxco Insights software.

Customer feedback 

Integrate customer feedback from multiple channels to create a single source of truth.

Satisfaction, sentiments, and behaviour

Get a 360 view of all interactions across touchpoints.

Insights that drive decisions

Make sense of omnichannel experience data with predictive AI & ML models. Deep dive into key drivers of satisfaction.

On high priority issues

Identify the biggest opportunities with maximum business impacts using enhanced AI models. Take action with real time role based alerts.

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Omnichannel Survey Software

Great experiences start with great research.

Online survey 15

Collect Customer Feedback from online channels like social media, email, web surveys or pop-ups.

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Use Voxco CATI with Cloud-based Dialer and Voxco IVR to improve productivity by 400%

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Conduct targeted panel research in a few hours with 10M+ B2B professionals.

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  • Become Data-driven 

Leverage customer data effectively to drive performance and confident decision making

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    • Connect across multiple channels

    Omnichannel platform that creates a single source of truth.

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    • Eliminate human error 

    Automated data weighing and prep as soon as data enters our platform.

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AI-driven Customer Data Platform

Uncover insights faster & take better decisions. 

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Single Source of Truth

Get a unified view of your customers and their interactions with you by integrating all your data sources. Combine unstructured & structured data to create rich customer profiles.

Customer 360
Data Unification

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Powerful Predictive Insights

Leverage predictive analytics to gauge customer satisfaction and loyalty for every customer, even for those not providing feedback.

Predictive Analytics
Sentiment Analytics

 

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Action- Induced

Never miss an insight – Combine AI and machine learning to predict underlying customer insights and recommend high-value actions.

Real Time Actions
AI & ML

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Automate Manual Tasks

Use workflows to calculate risk, create diligence reports and more. Improve efficiency, accuracy & security by eliminating manual errors. 

Automated Workflows
Credit Automation

Go Beyond Data Collection

Enhance experience management with an easy 4-step process enabled by Voxco Insights software.

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1 – Gather customer feedback

Integrate customer feedback from multiple channels. Connect data from all your data sources and unify to create a single source of truth.

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2 – Measure satisfaction, sentiments, and behaviour

Get a 360 view of all interactions across touchpoints. Use text, image, behaviour & sentiment analytics to identify satisfied, unsatisfied, loyal & at-risk customers.

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3 – Act on high priority issues

Identify the biggest opportunities with maximum business impacts using enhanced AI models. Take action with real time role based alerts.

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4 – Uncover insights that drive decisions

Make sense of omnichannel experience data with predictive AI & ML models. Deep dive into key drivers of satisfaction, NPS, and CSAT.

Loved by survey researchers across the globe!